Britelite Windows Ltd

The installation process has been excellent. I am impressed by the quality and the speed of the actual installation.

Stress free & everything explained in advance. All unforeseen problems dealt with promptly. The lads left the place clean, tidy & were polite. The replacement roof and roof window has been tested numerous times with some torrential rain and it's all working as it should . I was hesitant at first because I had cheaper quotes . But you pay cheap you pay twice . I'm glad I went with brightlite now.

We ordered a replacement window for the room above our rather large conservatory. Ordering, date of fitting and all relevant paper work was organised very professionally and competently by Brightlite windows. We did realise it was a challenge as access was difficult and the window had to be fitted from the outside. A very helpful and pleasant fitter turned up initially on his own and spent a couple of hours attempting to get the window up the stairs. Despite his well humoured efforts this turned out to be impossible. Once this was realised, a few days later, two highly competent and very experienced fitters arrived with our new window (in pieces as it was too heavy to lift when glazed). They were faced with the challenge of lifting this window up to the bedroom over the conservatory roof, no mean feat but achieved with notable patience, good humour and admirable professionalism. I highly recommend Brightlite; I have several of their excellent windows and each stage from ordering to fitting has been the very best possible; 5* service at every point.

Absolutely delighted with the outcome. Every stage was well organised and the contract ran like clockwork. I'm a retired Chartered Surveyor and I have been impressed with Britelite from beginning to end. The ultraframe conservatory roof system is well thought out and everything fits. The components arrived in 58 wrapped and numbered packages. Well done Britelite.

I am very happy with the quality of the windows. The design process was very easy at a competitive price. There were some hiccups at installation but after I raised my concerns they started to seek my approval. Happy with my choice.

We have used Britelite consistently since the 1980's. The products are excellent quality, and if we have needed any maintenance, they are responsive and we have always been able to call them back to remedy without any fuss or trouble. We recently had our shed roof replaced, and once the order was placed we were kept informed continually of how the order and was progressing. Once the roof parts were ready an installation date was promptly agreed. The roof fitters turned up on time, they were polite, kept us informed of how they replacement was progressing and invited us to regularly check how they were doing during the day. If we had any concerns/questions they were answered/ dealt with immediately. Once the job was completed they cleaned up and left everything tidy and the price agreed was the price paid. Shortly afterwards we received our guarantees in case anything needs attention in the future.

Fitters were very helpful and efficient.

We had our flat roof on the extension removed and replaced along with the old guttering. We were originally told it would take three days (weather permitting) to complete but all works were completed by 11am on the 3rd day. The whole thing also came in on budget. The team were courteous, clean and tidy in their work and I was kept informed of progress and consulted about finish preferences. There were no problems or issues at all throughout the entire process. Alli n all very satisfied with the whole experience.

I was apprehensive about using a company I had not used before and did not know anyone who had. I had endless questions and took some time to make a final decision! In my opinion replacing an existing conservatory roof is a very specialist project and I could not afford to choose the wrong company. I am now pleased to say I am delighted with my replacement Livin roof. Every aspect of the project was first class. From Sales, Survey, Roof removal to the final electrics. Each team at every stage were prompt, hardworking, professional and completed their work on schedule – totally, cleaning up the whole area after their work. I do not have a single negative comment. The work defiantly exceeded my expectations. Thank you