Candofix Ltd

Great communication leading into the job, fast turn around, and offered a slick solution at a fair price.

John was very friendly, responsive and professional. He helped me diagnose a complex issue with a leaking toilet over the phone and after he visited the flat and fixed it he charged a reasonable price for his services. Rarely have I received such excellent customer service from a trader and I would recommend him in a heartbeat.

This is the second time I have used John and his team and I can honestly say they have provided an excellent service. I needed some urgent works on a flat and John made sure he delivered in what seemed an impossible time frame.

John was of great help, he replaced the pump in a very professional manner and advice me how to check it in case something wasn’t right with it. I would use him again without hesitation.

Installation of a new shower, broken toilet flush changed and a broken electrical socket changed. Arrived as agreed and the gentleman behaved impeccably. From wiping his feet, offering to remove his boots in the house, working in a methodical and tidy way, then taking the old/broken items away. All charged at the Candofix reasonable rates. They are a brilliant company and we can't thank them enough. Always very, very happy with the service.

On the morning of the 24th December my shower would not switch off and so the water mains had to be turned off. Not an ideal scenario when I was about to have guests over to stay and cook for our Christmas celebration that evening. I called numerous 24 hour/weekend plumbers. Many were not working and those that were could not wait to take advantage of my dilemma and fleece me and be rude to boot. I made one last desperate phone call and got hold of John. He assured me that he would find a way to fit me in. He kept me updated by text throughout the day and he arrived when he said he would. I could not have wished for a better Christmas present - despite many jobs and still needing to do his Christmas shopping he fitted me in, fixed the shower and did this with unbridled joy, patience and kindness. It was a wonderful and powerful reminder, of the human capacity for kindness and big heartedness - something the world needs so much more of. Thank you John!

This company is extremely professional, reliable and courteous. They approach all work with a positive, can do attitude which is a breath of fresh air in the London services market. Very clean workers, efficient and excellent value for money . Have used twice already in the last couple of weeks and are now my go to company for all future jobs I need doing. Would 100% recommend.