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Endorsed by Which?
CHAPS Heating & Plumbing Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
At CHAPS Limited, located in Edinburgh, City of Edinburgh, we have the experience necessary to handle all kinds of plumbing and heating around the clock. All our plumbers are gas safe registered and make sure each job is done with quality and professionalism.
By offering a wide range of services – including emergency plumbing service when sudden mishaps occur – CHAPS Limited differentiates itself from other local plumbing companies. We handle both domestic and commercial jobs, and no job is too big or too small.
If you’ve got a plumbing problem, call us out for a free estimate and see what we can do for you.
Cheers Ian and John Chapman :)
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
152 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service! Thank you!
Customer Service
Quality
Value
I’m really happy to have discovered Ian and the CHAPS team. Friendly, efficient, knowledgeable, good communication, and well priced. I’ve now used CHAPs for a variety of items - boiler services, new boiler, and issues with pipes. I wouldn’t hesitate to recommend. Thank you!!
Customer in Edinburgh
, work completed
Recommended
Reliable and friendly
Customer Service
Quality
Value
Our business have used CHAPS for several years now, and have always found them to be reliable and communicative. As a letting agent it is important to us that we have confidence in our contractors, and that isn't an issue with CHAPS.
Customer in Edinburgh
, work completed
Recommended
Efficient and friendly as always
Customer Service
Quality
Value
Ian carries out my annual boiler service and safety check and always does it in a prompt, efficient and friendly manner. Thanks!
Customer in Edinburgh
, work completed
Recommended
Efficient repair
Customer Service
Quality
Value
I needed someone local to fix my aging toilet cistern which was filling very slowly then not cutting out when full. I found CHAPS Heating and Plumbing on the Which Trustedtraders site. They were easy to communicate with by text or email. They responded quickly and Ian replaced the valve that had failed. No fuss and no mess. I would be pleased to recommend them and will use them again if the situation arises.
Customer in Edinburgh
, work completed
Recommended
Fast and Efficient
Customer Service
Quality
Value
Ian came to fit a new pump and completed the work to a high standard and efficiently. He also managed to sort an issue with my thermostat. Ian arrived exacty on time on the agreed date and was easy to get in touch with. I have struggled with even getting a reply from other plumbers so this was great. The cost was very reasonable too, I had been quoted higher from another plumber previously. All in all , a great level of service.
Customer in Edinburgh
, work completed
Recommended
Keston Gas Boiler Service
Customer Service
Quality
Value
Due to configuration issues I have a Keston twin flue gas boiler in my property. These are not too common but Ian at CHAPS is very familiar with these systems and Keston as a brand. He advised me on how best to replace my old boiler last year (including securing a 7 year warrantee) resulting in them doing the installation work in Nov 2022. They have just been to complete the first annual service. In all cases communications have been good, work completed on time and care taken to keep the property is a clean condition.
Customer in Edinburgh
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
CHAPS were called as my elderly mum's heating stopped working. This was the first time we had used their service. They visited and thoroughly investigated the issue and explained to us the problems and our options. We decided on a replacement boiler even though Ian gave us other options. John, Ian and Jamie did excellent work, making sure my mum was comfortable and happy. The care, communication, information and follow-up they provided was first rate. I will definitely be using their services again and recommending them to all family and friends. Thank you John and Ian for making this work so stressless for my mum.
Customer in Edinburgh
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
This was the second time that CHAPS had serviced our domestic gas boiler. On each occasion they arrived when they said they would, did the job carefully and thoroughly, and offered advice where appropriate.
Customer in Edinburgh
, work completed
Recommended
Reliable and friendly service
Customer Service
Quality
Value
This is the third time I have used CHAPS. This time it was for a blocked kitchen drain. Communication is excellent, always responding quickly to messages. They are completely reliable and work is carried out quickly, efficiently and professionally.
Customer in Edinburgh
, work completed
Recommended
Brilliant tenacious problem solving!
Customer Service
Quality
Value
We had a leak in our underfloor heating and had contacted 6 plumbers all of whom replied with a curt email saying they couldn't fix underfloor heating (despite the fact they all install it) before we found CHAPS - thank god we did! Despite being very busy, Ian made time to come out, quickly identified the problem and a solution and was very tenacious in getting it fixed. He was extremely knowledgeable, abundantly practical and a total pleasure to interact with. Without him we'd still have no heating or hot water and a very wet floor. Can't recommend CHAPS enough!
Customer in Edinburgh
, work completed
Recommended