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CHAPS Heating & Plumbing Limited

5.0

152 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

At CHAPS Limited, located in Edinburgh, City of Edinburgh, we have the experience necessary to handle all kinds of plumbing and heating around the clock. All our plumbers are gas safe registered and make sure each job is done with quality and professionalism.

By offering a wide range of services – including emergency plumbing service when sudden mishaps occur – CHAPS Limited differentiates itself from other local plumbing companies. We handle both domestic and commercial jobs, and no job is too big or too small.

If you’ve got a plumbing problem, call us out for a free estimate and see what we can do for you.

Cheers Ian and John Chapman :)

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

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5.0
152 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great work, friendly professional service
Customer Service
Quality
Value
Ian assessed out hot water issues with no fuss, set out clearly what was needed and went on to fix it quickly and expertly ....at a very reasonable price! No hesitation using Ian and the team again. First class!
Brian in East Lothian Council Posted on 10/05/2021 , work completed 03/05/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Excellent service
Customer Service
Quality
Value
Great work from CHAPS once again. We hadn’t been to our flat in Edinburgh for 4 months due to COVID restrictions. Unbeknown to us, the boiler had sprung a terminal leak, they attended, made safe, and arranged a replacement boiler all within a week. Friendly and very helpful. We will use them again.
Customer in Edinburgh Posted on 05/05/2021 , work completed 04/05/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Just an annual service this time but the same high quality service, as usual
Customer Service
Quality
Value
Ian visited to service our boilers and all went fine with him conducting a thorough range of measurements and adjustments that hopefully give us another trouble free year. Always knowledgeable, friendly and helpful and he enjoys our full confidence.
Alistair in Edinburgh Posted on 22/04/2021 , work completed 19/04/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Boiler Replacement
Customer Service
Quality
Value
I have used CHAPS for my Gas Safety Certificate for the last few years, and they recently installed a new boiler for me. Great communication and a competitive quote. They got everything completed within the day and left the place exactly as they found it. Would highly recommend for a hassle free experience!
Kate in Edinburgh Posted on 16/04/2021 , work completed 02/04/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Lived up to trusted trader reviews - masked man
Customer Service
Quality
Value
I needed a plumber for my elderly mum's boiler. I didn’t have the name of a good plumber and was very wary just picking one from the internet. That’s when I found trusted traders on Which?. I read the reviews and all were good. I contacted CHAPS and they were quick at coming back to me. John from CHAPS came out and explained what was needed, he gave me various options along with information about the different prices of the replacement part I needed. I cannot praise him enough, I found he explained everything really well. Bill was then emailed to me. Everything was very efficiently done.
Customer in Edinburgh Posted on 26/03/2021 , work completed 01/03/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Masked man to my rescue
Customer Service
Quality
Value
GCH boiler needed its annual inspection and a leaky loo was an additional problem but Ian dealt with both promptly and efficiently. In these COVID-aware times, he was fully masked up but cheery and, as ever, very knowledgeable about advice given.
Customer in Edinburgh Posted on 18/01/2021 , work completed 11/01/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Highly recommended
Customer Service
Quality
Value
This is the third or fourth time Ian has come to our assistance, this time to replace a shot Central Heating controller. As usual he was prompt, informative and carried out a great job. No hesitations in recommending him and great to have a reliable CH/plumber in our Contacts list!
Customer in Edinburgh Posted on 13/01/2021 , work completed 04/01/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Replacement water tank
Customer Service
Quality
Value
Ian has looked after our plumbing and central heating systems for a number of years. He is knowledgeable and efficient. Recently, our hot water tank was leaking and Ian confirmed that it was corroding at the base. He recommended a new tank and provided an estimate of the cost very promptly. The new tank was ordered and then installed in early January. The work was done quickly and the flat was left very tidy. The old tank was taken away by Ian for disposal. We are very happy with the work and have no hesitation in recommending CHAPS.
Charles in Edinburgh Posted on 11/01/2021 , work completed 06/01/2021
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Very good quality service
Customer Service
Quality
Value
Fast and efficient service, no hidden costs and communication good throughout. Would definitely recommend.
Customer in Edinburgh Posted on 22/12/2020 , work completed 07/12/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Friendly, fair and reliable
Customer Service
Quality
Value
Ian installed our boiler originally and we go back to CHAPS for servicing and heating repairs. They are reliable, knowledgeable and trustworthy. Would definitely recommend.
Customer in East Lothian Council Posted on 26/10/2020 , work completed 16/10/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)