CHAPS Heating & Plumbing Limited

Ian came the next day after my boiler exploded with a bang and a lot of water one night. He helped clean up a bit and determined that a new one was needed. A very competitive quote was provided swiftly, boiler ordered and fitted within a few days. It's all working great. Would recommend.

Booked CHAPS for a standard boiler service, which was carried out promptly and politely; all very good and would use again.

I used CHAPPS on the recommendation of a neighbour when my tenant had an issue with the boiler. Ian was able to visit the following day which is always a plus in my books. He fixed the problem and then made a further visit with me to go through what he had done. I will certainly use him in the future.

Ian did the annual service and gas safety checks to the boiler. Always efficient and on time, keeping the safety measures recommended due to Covid. I recommend Chaps.

I use Chaps to check and service my unvented boiler once a year. Ian always turns up on time, he's friendly and chatty, communicates everything clearly and the charge is reasonable too. I'd definitely recommend him.

Ian carried out a boiler service and gas fire service for me. He was very punctual, efficient and reassuring.

Since CHAPS installed my new boiler three years ago I have had no issues with it at all. They were fast, professional and courteous at the time and with each annual service they are the same. Tests performed, maintenance done quality conversation while it happens.

Fast response time, punctual, friendly, explained the job he was doing and they adapted to other builder's schedule. They are a great example of how tradesman should work for customers. Definitely pleased with them.

Ian did an emergency repair on our old boiler. Got him in to fit new one and it was done quickly and efficiently. Very good competitive price too. Thanks mate.

Arrived when he said he would and as I am shielding, I was a bit concerned at having someone in my house but I need not have - Ian was wearing PPE and respected the social distancing rule. He already had the fault codes and quickly found the problem - the pump would need to be replaced. He advised that if I agreed to the work, he would order it immediately and fit it once he received it. True to his word, he phoned me Friday morning and was here within 40 minutes. He was very efficient, fitted the pump and checked everything was working. He even tidied up after himself. Throughout the process he advised me of what needed to be done and the full costs. He was going to provide heaters if I needed them and made sure I was fine throughout. He was very helpful and professional and answered all my questions.