Endorsed by Which?

CHAPS Heating & Plumbing Limited

5.0

152 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

At CHAPS Limited, located in Edinburgh, City of Edinburgh, we have the experience necessary to handle all kinds of plumbing and heating around the clock. All our plumbers are gas safe registered and make sure each job is done with quality and professionalism.

By offering a wide range of services – including emergency plumbing service when sudden mishaps occur – CHAPS Limited differentiates itself from other local plumbing companies. We handle both domestic and commercial jobs, and no job is too big or too small.

If you’ve got a plumbing problem, call us out for a free estimate and see what we can do for you.

Cheers Ian and John Chapman :)

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
152 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Fantastic company! Get in touch ASAP
Customer Service
Quality
Value
Amazing service, communication and workmanship! Can't thank Ian enough for the new boiler after my old one broke down. In and out no hassle and were so professional on the job. Would HIGHLY recommend to use and get in touch for anything! Even after asking for a small help that wasn't quoted for he was happy to help and not charge extra. I have gained a new tradesman to deal with that I can feel safe he will get the job done for a fair price and to a high standard!
Customer in Edinburgh Posted on 13/05/2020 , work completed 13/05/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Very prompt, very professional
Customer Service
Quality
Value
I had a leaky radiator, no heating or hot water. Within 45 minutes of phoning, the fitter was here, dismantled the radiator, fixed the heating & water. Within approx. 3-4 days they had a new radiator for me & fitted it. Very nice engineer, all done very reasonably.
Marian, Midlothian Posted on 06/05/2020 , work completed 15/04/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Efficient, communicative and friendly
Customer Service
Quality
Value
Ian fitted a new combi boiler in my rental property and did so efficiently and when he said he would. He was extremely communicative and friendly. He also provided a Landlords Gas Safety Certificate for me. Thanks!
Customer in Edinburgh Posted on 17/04/2020 , work completed 19/03/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Made a molehill out of a mountain
Customer Service
Quality
Value
Boiler sprung a leak. Family circs meant we needed it fixed fast. Covid19 and a Saturday! Ian arrived before lunch and sorted it. Professional in his work and with regard to a present health emergency. All aspects explained, and work done quickly and efficiently. I can't thank them enough.
Customer in Edinburgh Posted on 12/04/2020 , work completed 11/04/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Efficient Servicing of Boilers
Customer Service
Quality
Value
A Year has passed since Ian and John and their guys installed two new Intergas combi boilers in my home. They have performed flawlessly since install and so quiet compared to my our old boilers. Ian attended last week to so the service visit to maintain the guarantee. He appeared exactly on time, fully equipped and worked through the required tests and provided a comprehensive written report showing the boilers both functioning correctly. All good and I have a reminder in my calendar for next March.
Customer in Edinburgh Posted on 18/03/2020 , work completed 12/03/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Job done!
Customer Service
Quality
Value
The guys came when they said they would, were polite and efficient, worked quickly to solve the tap problem and tidied up before they left. I was given a reasonable quote over the phone and invoiced promptly. An excellent & reliable service all round. I would go to CHAPS for any plumbing-related problem
Customer in Edinburgh Posted on 09/03/2020 , work completed 28/02/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Excellent service
Customer Service
Quality
Value
I had just moved into a new home and wanted my boiler serviced and a landlord safely certificate. I was recommended CHAPS on Facebook. The appointment was booked quickly and easily. The service engineer was friendly and professional and explained everything clearly to me. Extremely happy with the service and price. No hesitation in recommending this company. I would definitely use them again.
Customer in Edinburgh Posted on 08/03/2020 , work completed 06/03/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Did what he said on the tin
Customer Service
Quality
Value
Boiler service, first for me after I moved in. Communicative, prompt, informative, helpful, effective, tidy.
Customer in Edinburgh Posted on 17/01/2020 , work completed 13/01/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Removal of boiler that was 30+ years old and installed new system
Customer Service
Quality
Value
I found the CHAPS team to be polite professional and friendly while onsite. They kept me informed every step of the way and showed me what needed done before they did things. The new boiler is working fine and the house is toasty warm with hot water too. Work was completed on schedule and on budget.
Customer in Edinburgh Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)
Major job - great work
Customer Service
Quality
Value
Needed a large job done in a hurry, replacing back boiler with a new combi and moving radiators. The job was done to a really high standard and within the tight time frame I had. Will definitely be using them again for anything else I need doing.
Customer in Edinburgh Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 24/02/2022)
Thanks for the excellent feedback, any other problems please get in touch :). Cheers Ian :)