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Charles Bickham plumbing and heating

4.9

92 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service.

With over 10 years experience in boilers, heating and plumbing Charles and his team can deal with any kind of heating issues from residential servicing and repairs to larger commercial projects.

We are very proud to have Viessman Boilers as a partner. Whilst we are able to work on any boiler system our partnership with Viessman means we can offer customers some fantastic deals on new boilers and we are trained to the brands own exacting standards.We are fully insured and OFTEC and Gas Safe certified.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Plumbers

  • More Services

    • landlord certificates

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
92 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great work, thoughtful and friendly
Customer Service
Quality
Value
Very nice friendly and thoughtful young man, serviced my oil boiler. I would recommend this firm to a friend. They got back to me quite quickly.
Customer in East Sussex Posted on 26/01/2026 , work completed 26/01/2015
WC syphon / dishwasher plumbing
Customer Service
Quality
Value
The dishwasher was successfully plumbed in, after CB discovered a simpler solution. Previously, I had been advised of a more complicated solution. Back to two usable WCs.
Customer in East Sussex Posted on 22/01/2026 , work completed 19/12/2025
Always professional and arrive on day and time agreed upon.
Customer Service
Quality
Value
We have been using Charles Bickham’s company for over 15 years from installing a new en-suite and new cloakroom to repositioning a new kitchen boiler and replacing radiators. Recently they have replaced two new showers and waste outlet. We annually have our boiler serviced at a most reasonable cost. On every occasion Charlie and particularly Jack have carried out the work in a professional way. We have absolutely no hesitation in recommending a highly skilled and efficient company in all aspects of plumbing and heating.
Customer in East Sussex Posted on 21/01/2026 , work completed 28/10/2025
Fitted a new shower pump
Customer Service
Quality
Value
Charles Bickham provided a very prompt and friendly service. Invoicing was clear. Professional and tidy
Customer in East Sussex Posted on 24/12/2025 , work completed 19/12/2025
Excellent boiler removal and installation
Customer Service
Quality
Value
Charles provided a detailed quote with each option we discussed priced up. He sent his engineer Jack and his apprentice to complete the work. They spent 2 days removing and installing a new boiler, removed old tanks and a shower pump. They explained what they were doing when and took the time to explain how the boiler worked at the end. Highly recommend.
Customer in East Sussex Posted on 23/12/2025 , work completed 17/12/2025
Boiler Service
Customer Service
Quality
Value
Charles and his colleagues can always be relied upon to carry out their work in a thoroughly professional way. They give a friendly and reliable service. Totally satisfied in every respect.
Customer in East Sussex Posted on 26/11/2025 , work completed 26/11/2025
Failure to turn up
Customer Service
Quality
Value
Viessmann boiler service booked with Charles Bickham Plumbing abd Heating Thursday 2th November 2025 12-1pm Confirmed by email. Confirmed by speaking with Charlie on telephone. FAILURE TO ATTEND No communication of any kind, just simply failerd to turn up? BEWARE!
Customer in East Sussex Posted on 24/11/2025 , work completed 20/11/2025
Boiler Replacement
Customer Service
Quality
Value
Charles and Jack were fantastic. Charles was so helpful on the phone and messages explaining different options in clear simple terms. Charles provided quotes for 3 options which was left with us to decide in our own time unlike some online boiler replacement companies that would keep chasing. When we had decided what we needed Charles was quick to arrange for Jack to attend who was just brilliant. Explained simply what work was going to take place kept us informed as the work was being completed and the quality of install is top notch. The pipe work is so neat and tidy. Everything was explained and demoed once complete and Jack helped make sure all the smart app functions were all working correctly and we understood how to use them before leaving.
Customer in West Sussex Posted on 16/09/2025 , work completed 20/08/2025
Knowledgable and friendly
Customer Service
Quality
Value
We’ve used Charles Bickham plumbing and heating twice since we bought our first home earlier this year. First job was to replace a very old boiler, Charlie came to quote us up, I felt we had all the info we needed to make an informed decision and was super happy they’d travel across to Brighton for the work. Jack came to complete the work, I felt very comfortable working from home while he sorted us out! Super friendly guys, nothing is too much trouble (Jack even fixed the lock on our back gate!) If you’re looking for a professional service, thorough knowledge on the job and a friendly face then I’d definitely recommend Charlie and the team.
Customer in Brighton and Hove Posted on 24/08/2025 , work completed 29/07/2025
Replacement boiler fitted
Customer Service
Quality
Value
Replacement boiler fitted with no issues. Turned up when they said they would and left everything clean and tidy. Can definitely recommend.
Customer in East Sussex Posted on 15/08/2025 , work completed 15/08/2025