Charles Bickham plumbing and heating

I contacted both Viessmann and Valliant boiler manufacturers for their local recommended installers. The Vaillant installer supplied a quote quite quickly, Charles Bickham was a little slower. I also had a local plumber come to give a quote and he wanted to install boiler for cash which of course suggests that he would not declare it for VAT ect and of course no extended warranty, he was about £600 more expensive to. I chose Charles as he was competitive compared to the Valliant guy and was the installer of my preferred boiler Viessmann. One of his guys Jack arrived on the agreed date and time and started work straight away after I gave him a walk through of our house. He wore a mask at all times, was very polite, tidy and hard worker. His standard of work was high, he was very knowledgeable and efficient. I had new system boiler fitted ( my old boiler was vented) along with a new motorised valve, tank thermostat (at my request) and he removed pump and heating header tank in loft, as well as a power flush. I would highly recommend Charles Bickham especially if it's Jack who carries out the work. Invoiced as per original quote. :)

New Viessmann 100-W to replace my old combi boiler. Very professional advice from Charles and excellently fitted by Jack who worked cheerfully all day in a mask in very hot weather and gave me very clear information on the boiler and its controls. Great team and I am delighted with the new boiler. I would not hesitate in recommending them.

Charles Bickham and his team replaced two old boilers and also split the house into two different sections for heating and hot water. The house had some old wiring which could have been problematic, but it was all dealt with quickly and efficiently. I was kept informed at all times which I appreciated and I would fully recommend Charles and his team - thank you!

Great Service by Charlie and his team. Very professional from start to finish ... kept me informed as to when his team would arrive and the job was completed very efficiently and tidily. Plumber was a pleasure and explained things very clearly to me. Wouldn't hesitate to recommend to others. Thank-you.

Having had a horrific experience with a boiler installation by a different supplier at our previous home, I have to say we were delighted (and relieved!) that Charles was so quick and professional. It is never fun being without heat in winter but Charles and James were brilliant and the Viessmann boiler is very effective.

Helped out over the phone - could have easily ripped me off by sending someone out but chatted a basic issue through over the phone to help on a cold night! Definitely recommend and will always use going forward. Highly recommended.