Endorsed by Which?

Chigwell Bathroom Services

5.0

144 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Whether it’s been a hard day at work and you need to soak in a relaxing bath, or it’s a jump start, awakening shower to get you into the day, Chigwell Bathroom Services will provide the solution. We will create a space for you that fits your aspirations and at a price which will help you have more than you thought possible. Chigwell Bathroom Services began in 1996 when it’s founder, Steve Brightman realised that the most basic of bathrooms could become a haven of rest and relaxation. With 19 years of experience, Steve and his team are qualified to provide any configuration of bathroom you desire. Drench showers, relaxing bathrooms or wet rooms are a speciality
Complaints
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which Trusted Traders in the first instance on 01179812929

What we do

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Electricians

    • Electrical installations
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
  • Water softener installation and maintenance

  • Tanking

  • Heating contractors

Customer reviews

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5.0
144 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Just Brilliant!
Customer Service
Quality
Value
Steve Dan and Len did an absolutely brilliant job of my en suite. The workmanship was to the highest standard and they completed the job on time and on budget. From start to finish they offered support and advice so many decisions needed to be made and they were just great! They were a pleasure to have in my home a happy helpful team who every day when they left swept and even washed the floors! So pleased I chose them to do the work don’t look any further you won’t beat Steve and his team.
Customer in Essex Posted on 16/10/2025 , work completed 13/10/2025
Great bathroom work
Customer Service
Quality
Value
Steve, Danny and the team were an absolute pleasure to have fitting our new bathroom. We had planned getting the work done for a long time and so it was important to us that the level of finish matched the investment we had made in fittings. From start to finish they did a fantastic job, “treating the house like our own”. They were on time every day, reorganised when deliveries were not on time, and have even stopped by to make sure everything is working as it should. We are already planning how we can get them involved in our next renovations.
Customer in Greater London Posted on 13/09/2025 , work completed 25/08/2025
Great Service!
Customer Service
Quality
Value
Look no further! Chigwell Bathroom Services are the guys for you! Steve and his crew were brilliant in gutting my old bathroom and installing a new one: bath, tiles, sink, pipework, cupboards and electrics. I cannot praise them enough. They treated the house with care and attention, placing thick cling film on the stairs and landing to prevent stains, dust, etc. They even swept and mopped everything each evening before leaving. I must mention Dan, the tiler, he was excellent. All the seams and grouting were geometrically opposite on opposing walls, laid at 90 degree angles with aid of a clever laser device. In summary: truly great work with a professionally finish and very highly recommended!
Customer in Essex Posted on 06/06/2025 , work completed 03/06/2025
Re complete bathroom renovation
Customer Service
Quality
Value
Stephen and team undertook a total renovation of our family bathroom, which entailed completely gutting the previous bathroom, pipework and wiring and starting from scratch. The team ran to time and consulted me every step of the way, including highlighting issues that were discovered at the start of the project- and could not have been known prior to the works starting. The project finished on budget and to an extremely high quality of finish. I have absolutely no hesitation in recommending the team, indeed a family member now has a bathroom project booked in on the back of our installation. Stephen is totally transparent in his pricing and you are paying a fair rate for what are skilled tradespeople, who will deliver a high quality finish. Our property was left clean and tidy at the end of each day, which cannot be underestimated with a young family.
Customer in Greater London Posted on 01/06/2025 , work completed 02/05/2025
So Happy with Our New Bathroom!
Customer Service
Quality
Value
I couldn't be happier with the bathroom renovation carried out by Steve, Dan, and Lee. From start to finish, the entire process was smooth and professional. They completed the job on time and the workmanship was absolutely excellent—every detail was finished to a high standard. One thing that really stood out was how clean and tidy they kept everything. They cleaned up at the end of each day, which made living through the renovation so much easier, and then did a full, thorough clean once the job was complete. The team were not only skilled, but also friendly, respectful, and easy to communicate with throughout the project. It’s clear they take pride in their work, and the results speak for themselves. Highly recommend Steve and his team if you’re looking for quality work and a stress-free experience. Thank you, Steve, Dan, and Lee, for transforming our bathroom into something we truly love!
Customer in Essex Posted on 27/05/2025 , work completed 16/05/2025
High quality care and work.
Customer Service
Quality
Value
We had a wonderful experience from start to finish of this work. Great guidance of options to consider, and clarity of when and how much. When the team discovered unexpected issues that added complications to getting the work done they resolved them with a cheery approach and kept us informed of solutions. They picked up a couple of small snagging issues quickly and well. I would thoroughly recommend Steven and his team. Delighted every day with our bathroom and en-suite!
Customer in Essex Posted on 11/05/2025 , work completed 04/04/2025
Resign of upstairs toilet area
Customer Service
Quality
Value
Did a great job in transforming our upstairs toilet area. Came up with ideas that we hadn’t thought about. Top quality work completed and would highly recommend this company to anyone requiring work to their bathroom/toilet area.
Customer in Posted on 06/05/2025 , work completed 02/05/2025
Bathroom shower installation
Customer Service
Quality
Value
Great service. Did a fantastic job in transforming our bathroom. Provided us with great ideas. The work carried out was top drawer. Staff were very polite and very punctual. Would highly recommend this company.
Customer in Posted on 11/04/2025 , work completed 10/04/2025
Fantastic job, very happy
Customer Service
Quality
Value
I asked Steve to replace a row of border tiles in my bathroom. This was a relatively small job but made a big difference to the look of our bathroom. They were prompt, efficient, very helpful and did a fantastic job. I wouldn't hesitate to recommend CBS.
Customer in Essex Posted on 27/03/2025 , work completed 27/03/2025
Excellent Work Again
Customer Service
Quality
Value
I used Steve a few years ago to do a complete bathroom refurbishment. I wanted to make some changes to the layout so I used Steve and his team again. They have made a brilliant job of it and I'm very pleased with the result.
Customer in Essex Posted on 24/03/2025 , work completed 14/03/2025
New Bathroom
Customer Service
Quality
Value
Steve and the team at Chigwell Bathroom Services were superb from the first meeting to discuss the job, until it was complete. The finished product is excellent. The guys were courteous, trustworthy and professional in all their dealings with us. We were able to give the keys of the house to Steve and go away whilst the work was done, safe in the knowledge there would be no issues. There were no surprises. The quote did not change and the job was started on the agreed date and finished in the timescale Steve said at the outset. They were extremely tidy, ensuring the house was cleaned each night. We would have no hesitation in recommending Chigwell Bathroom Services. Thank you Steve, Dan and Lee.
Customer in Greater London Posted on 05/03/2025 , work completed 26/02/2025
Excellent team work.
Customer Service
Quality
Value
Steve, Danny and Dave did a fantastic job together. They were like a well oiled machine working diligently and efficiently. Further more they were lovely guys and were so easy to have in our house which is fantastic when you're having work done with disruption. They also left our house clean and tidy at the end of their day which was a big help to us. They were so organised with everything and seemed to love working together. And finally the finished result was fantastic, they created a beautiful bathroom for us. I wouldn't hesitate to use this wonderful team even if you have to wait for a while. I promise you it will be worth it. Thank you Steve, Danny and Dave, Jeff and I really appreciate what you have done.😄😁
Customer in Essex Posted on 24/07/2024 , work completed 18/07/2024
Exceptional quality and service!
Customer Service
Quality
Value
We have used Steve and his team at Chigwell Bathroom Services several times now to do a couple of projects for us. We were recommended to them because of their quality and professionalism, and they certainly did not disappoint. Steve, Dan and Lee were excellent, ensuring good quality workmanship and keeping the house immaculate at the end of each day and throughout. We are so pleased with the end result and would not hesitate to recommend them to anyone, and would certainly use them again! Thank you very much to Steve and the team!
Customer in Essex Posted on 21/06/2024 , work completed 29/04/2024
Look no further - This is THE best bathroom company on the planet!
Customer Service
Quality
Value
This is the second time I've asked Chigwell Bathroom Services to replace a bathroom for me. Steve and the team are always reliable, courteous, considerate and always leave the place tidy and clean every night. I would highly recommend Chigwell Bathroom Services to anyone needing a professional company to help them through a bathroom renovation and we will definitely call upon Steve in the future. Thank you to Steve and the team for putting together our amazing new bathroom. We appreciate all the hard work you guys put in to it!
Customer in Greater London Posted on 30/04/2024 , work completed 24/04/2024
Our wonderful New Bathroom
Customer Service
Quality
Value
We have no doubts about recommending Chigwell Bathrooms Services, who recently completed a new bathroom & also a new downstairs loo Steve organised the whole process & after choosing our equipment at Fayer's Just Add Water showrooms ( guided by the knowledgeable Chris ), we agreed a start date. On the first day Steve & his team arrived and set to covering up our hall & stairs with protective plastic covering. Only then did the team ( Steve plus Danny & Lee & Dave) started work removing the existing bathroom & separate loo. The area was combined to provide a walk-in shower, sink, loo & bath. We are delighted with the quality of the work. In addition to the core team, Steve brought in additional specialists (plasterer, electrician & carpenter) as required. Everyone who came to the house was unfailingly polite & friendly, and helpful and the project ended on time! We can wholeheartedly recommend Chigwell Bathrooms Service
Customer in Greater London Posted on 27/03/2024 , work completed 15/03/2024
Excellent Work
Customer Service
Quality
Value
We cannot speak more highly of the Chigwell Bathroom Services. Steve and his team were great in completely refurbishing our ensuite bathroom. They are a most professional team and we are 100% satisfied. On arrival, the first day, they protected all our carpets with protective covering and each night everything was mopped and cleaned before they left. If you want a great and professional job we cannot recommend them more highly. We are very happy.
Customer in Essex Posted on 22/12/2023 , work completed 16/12/2023
Great Bathroom Refurb
From the moment of first contact I was impressed with Steve's professional approach and punctuality. This gave me confidence that he and his team at CBS were the right choice for my complex bathroom refurb. I was not wrong. A top job from start to finish. Planning, design and execution all first class. The link with Fayers for design and supply works well. All the staff employed worked efficiently, were polite and left the site clean everyday. The result was a stunning modern bathroom. Extremely pleased and would thoroughly recommend.
Customer in Greater London Posted on 16/11/2023 (Reviewer did not use service)
Fantastic Job!
Customer Service
Quality
Value
After a little research we found CBS via a recommendation from ‘Fayers’ Easy process from start to finish really. Our particular design/layout (of the bathroom) was met satisfactorily and Steve and his team worked their magic and made it a reality for us! We now have a beautiful bathroom and taking a shower is a pleasure in such harmonious surroundings. As a team, all of the tradesmen who worked on this project were very professional, friendly, polite and took the time to listen and provide suggestions, as and when required. Can’t fault their expertise and punctuality! And . . . . good fun in the process - it was a pleasure to make tea and offer biscuits for/to them. A personal “Thank You!” to: Steve, Dan, Ted, incredibly hardworking plasterers (and very efficient) Simon, George & Liam.
Customer in Essex Posted on 06/10/2023 , work completed 04/09/2023
Shower Upgrade
Customer Service
Quality
Value
CBS made an excellent job of upgrading my existing outdated shower enclosure. After my initial contact, Steve responded very quickly and arrived on time to give me a quote. A date and time was agreed to start the work and the guys arrived on time everyday. I was impressed with how they took the time and care to cover and protect furniture and floors before starting work and how everything was left spotless when they left. There were a couple of hidden challenges which cropped up during the installation and these were dealt with quickly and efficiently. Communication was excellent throughout the whole process and the work was completed according to the agreed schedule and budget. I would definitely recommend CBS and will not hesitate to use them again.
Customer in Greater London Posted on 27/09/2023 , work completed 11/08/2023
Exceptional service
Customer Service
Quality
Value
Steve and the team were conscientious from start to finish. They came at the time stated, making sure carpets and flooring was covered before beginning to transform the bathroom. They cleaned up after every days work and ensured that everything was in order on completion. An absolutely fantastic job. We would definitely recommend this company/team as they are friendly, knowledgeable, trustworthy and their quality of work is exceptional. Thank you Jennie and Tony
Customer in Medway Posted on 27/09/2023 , work completed 18/09/2023
Friendly, clean and quality
Customer Service
Quality
Value
CBS did a great job renovating our bathroom. They were diligent, tidied up at the end of each day, gave great advice, provided a quality finish, communicated well and were really flexible. We plan on using the team again in the future!
Customer in Essex Posted on 18/08/2023 , work completed 04/08/2023
Brilliant work again
Customer Service
Quality
Value
Steve and team completed 3 bathrooms for us earlier in the year and we were delighted with them, so when we were let down by insurance contractors who refused to complete work as it wasn’t like for like, we asked Steve if they would take the work on. The work involved replacing a cloakroom, walls and floors in 2 rooms, tiling the hallway, replacing wooden floors, fitting underfloor heating and decorating all rooms (all work to remediate flood damage). The team did a fantastic job again and we are really happy with the result. As before, the house was left clean and tidy every night and cleaned up beautifully at the end. A lovely team to work with and I wouldn’t hesitate to recommend them.
Customer in Greater London Posted on 29/07/2023 , work completed 06/06/2023
Bathrooms upgrades
Customer Service
Quality
Value
Again we have used Chigwell Bathroom Services for upgrading three bathrooms, Steve and his team arrived on time , made provisions to cover carpets and furniture before starting the work. As before an excellent job was carried out within the time frame and before they left hovered all the carpets and made sure the site was left in one hundred percent order. I can recommend this firm to carry out any bathroom installations, on time and quote very acceptable.
Customer in Essex Posted on 19/06/2023 , work completed 16/06/2023
Totally delighted !!
Customer Service
Quality
Value
On meeting Steve at the outset I was impressed with the way he handled us and the way he explained the job. From the day that Steve and the team arrived it was clear we had engaged a quality top-end outfit who were intent on delivering a fantastic bathroom. From the way his team covered all of the open areas of flooring and the bedroom it certainly gave us confidence in the process and I have to say that the end product looks absolutely first-class. I would without hesitation offer a huge recommendation to Steve and his team who all were immensely polite and courteous to myself and my wife whilst carrying out their specialised roles. Delighted with the end result and once again wish to highlight how satisfied we are with the whole job and would be happy to talk with any potential new clients to give them a full rundown of Steve and his impressive team.
Customer in Essex Posted on 05/06/2023 , work completed 12/05/2023
Bathroom update
Customer Service
Quality
Value
Steve, arrived when he said he would (8am) make sure all areas protected and carried out the upgrades. Over the past 30 plus years we have carried out numerous bathroom updates and wish we had known about Steve and his company then. Can’t praise him or the quality of his work high enough-just excellent- site left spotless every night even had his own hoover and all within budget. The finished work was perfect in all respects and would recommend him to anyone, in fact we have rebooked him for another bathroom improvement and look forward to having him back very soon. A very happy customer
Customer in Essex Posted on 24/04/2023 , work completed 29/03/2023