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Endorsed by Which? Trusted Traders

Chim Me Sweep Chim Me Build

Profile thumb which certificate of distinction winner may 2020 chimney magnet
5.0

273 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–17:00
  • Saturday 10:00–15:00
  • Sunday 10:30–15:00

Organisations and Awards

May 2020

About

This is now our 16th year at £39 per chimney flue for an area day.

Sadly from the 01/09/21 our area day sweep per flue will be £44.00, this is due to the cost of PPE.

Proud to be keeping customers SAFE & at a fair price.

Social distancing is an extension to our normal safety measures.
We check your carbon monoxide alarm is working & positioned correctly.
We carry out smoke test two to check your appliance is working safely.
We appreciate these difficult times, if you could be patient with us as the social distancing does affect the time it takes to do each job safely.

A traditional sweeps that use both old & new methods to clean & maintain your chimney, keeping you SAFE & warm

Established in 1981, Registered and trained with APICS
We also train sweeps & work closely with APICS.
Qualifications:
TqUK level 3
Hetas installer
Hetas sweep
Safety in the workplace.

Always looking to improve & offer a better customer experience.

What we do

  • Chimney Sweeps

  • Chimney builders, liners and specialists

  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
273 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Really Helpful and Communicative in a Crisis
Customer Service
Quality
Value
Our chimney ventilator cover was blown off during the recent storm. The chimney had no fireplace or breast inside the rooms of the house, just a supported stack in the loft. We were worried about the rain running down the inside of the chimney and soaking into the ceilings and affecting the electrics. We were given the number of Chim-Me-Sweep, Chim-Me-Build and spoke to the owner, Rob Wallace. He was very busy with calls due to all the storm damage, but somehow he found a way to fit us in on the same day. He had already asked for photos of the chimney stack so he knew that access to the stack was readily and safely available. He also explained that the old, damaged vent cover was not appropriate to keep the rain out. What was needed was a chimney cap. When he arrived, he set up his ground to roof ladder and secured it. Then he carried his roof ladder with roof hook to safely attach it to the roof spine. He warned me beforehand that if there was no pot at the top of the stack then capping it could be problematic. As soon as he reached the top he affirmed there was a pot and he immediately capped it. Job done!! Throughout the process Rob was friendly, professional and kept me up-to-date on when and if he was able to come, which put my mind at rest. His work at our house was very efficient. Honesty, efficiency, great communication and very friendly. Thanks, Rob.
Customer in Surrey Posted on 21/02/2022 , work completed 21/02/2022
The trader replied (on 22/02/2022)
Thank you for such a constructive review, it really helps customers, so they understand how we work and what we do, from a customers point of view. Again thank you and Stay Safe Robert.
Not just Swept but corrected!
Customer Service
Quality
Value
Robert has been amazing, I am a complete novice to real fires and his help and guidance has been invaluable. A professional of the highest standards!
Customer in Windsor and Maidenhead Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 04/02/2022)
I still enjoy helping people to enjoy there fire safely, especially in today's challenging world. Stay Safe
Driving Gnome for Christmas
Customer Service
Quality
Value
I have used this company to sweep the chimney for the past five years now and wouldn't consider using anyone else. I have recommended to friends as a helpful friendly service at an excellent price. As always a clean efficient job completed without fuss done again this year.
Customer in Surrey Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 04/02/2022)
Mrs Gnome, sorry for the delay in posting a reply, only just catching up with all the delays caused by COVID postponements. Have a Happy and Safe Gnomy Year
Clean, knowledgeable and efficient
Customer Service
Quality
Value
We had our chimney swept this week. The company were professional and exceptionally clean and efficient. It was easy to contact them with a prompt response. Prices are very competitive. Thank you. Will use you again.
Mary in Surrey Posted on 09/09/2021 , work completed 07/09/2021
Complete professional
Customer Service
Quality
Value
After our chimney was damaged by our neighbours building work we got in touch with Rob at Chim-me-sweep. Right from the first visit, it was clear he was very experienced and we were in safe hands. It took several months and several visits to sort out all the issues (despite covid) but Rob helped us every step of the way with helpful advice and a can do attitude throughout. Any quote he gave was always provisional depending on what he would find, and he always charged less if the issue was more straightforward. Rob initially checked our roof, undertook a breach test to see if the mortar had been damaged, inspected the roof, cleaned the flues and safely closed the chimney down. He removed the now defunct fire surround, cleared out the debris and fitted a liner. He then recommended a wood stove manufacturer and even a stove that would fit perfectly. He measured the hearths and informed us of the size and current regulations so we could order from our chosen manufacturer with confidence. He fitted the hearths and a week later returned to fit the stove and mantlepiece he had also given us great advice on. Rob does not need to advertise because word of mouth and repeat business from satisfied customers is all the marketing he needs. From now on we will always call Rob for annual maintenance or if a problem occurs, as we know he will do a brilliant job, and be a really friendly guy in the process, going out of his way to help. We recommend him highly.
Susan in Surrey Posted on 09/09/2021 , work completed 20/08/2021
Chim-Me-Sweep.co.uk
Customer Service
Quality
Value
I recommend Chim-Me-Sweep very highly, I have used them for the last 4 years. Rob always calls to confirm the appointment on the day, he is clean and tidy and is always cheerful. He is more than happy to give advice if you require it. Best of all I have peace of mind that the chimney is ready for the next season.
Customer in Surrey Posted on 08/09/2021 , work completed 08/09/2021
Great service and advice
Customer Service
Quality
Value
We have used Chim-me-sweep for many years and have always found their service to be efficient and of a high quality. Robert is very approachable for advice and we’d recommend their service for anyone looking for a chimney sweep or any service relating to chimneys.
Customer in Surrey Posted on 19/08/2021 , work completed 19/08/2021
A great service as alway!
Customer Service
Quality
Value
Had our chimney routinely swept last week. Fast and efficient job, no mess and very friendly service! Would highly recommend them.
Customer in Surrey Posted on 25/07/2021 , work completed 22/07/2021
The trader replied (on 26/07/2021)
Thank you for a brilliant review, it makes me keep going in this strange challenging world. Live Long and Stay Safe.
Expert, reliable, inexpensive. What's not to like?
Customer Service
Quality
Value
I have a large, cast-iron gas stove in my lounge that gets used about 20 times a year at maximum, so I assumed that my chimney would rarely need sweeping. For this reason it hadn't been done for 25 years and I began to feel it would be sensible to have it done again. I contacted several sweeps for prices and Mr Wallace's was the lowest - and he sounded the most authoritative. Unfortunately, he had to advise that, because of changed regulations, my stove would first have to be disconnected by a qualified Gas-Safe engineer and reconnected after the chimney was swept. (This was a service he could no longer offer because his qualification had lapsed because he did not work in the gas industry.) In order to use him I had to find a suitable gas engineer - which was a bit of a struggle - but I finally managed it. However, the engineer's price was nearly twice that of Mr Wallace and for a small fraction of the work. I arranged for the stove to be disconnected and for Mr Wallace to visit on the following day. He turned up 15 minutes early (Covid-masked) and got straight down to work, taking great care not to scratch the tiling when moving the stove. The lower chimney was swept quickly and he also opened up an exterior flue panel and swept the upper part of the chimney. All debris was removed without any escape of soot or dirt. He also advised how I should inspect the chimney - to see if I actually needed to call a sweep out. Sadly, I may not need to use him again!
Robert in Surrey Posted on 16/07/2021 , work completed 16/07/2021
The trader replied (on 18/07/2021)
Great description of the works carried out, it helps our customers to know how we guide and help them. Sweeping and checking your chimney is safe, the carbon monoxide detector is in the right place and working, PPE is just an extension of us keeping you all SAFE. Live Long and Stay Safe.
Wood burning stove removal
Customer Service
Quality
Value
Robert was very friendly, carried out the work quickly and gave us great advice for the next stage of our project. He gave us a best/worst case ranged quote and the final invoice was at the lower end of the scale. He came across as very hard working and honest.
Dave in Surrey Posted on 08/07/2021 , work completed 28/06/2021