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Chim Me Sweep Chim Me Build

5.0

313 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

May 2020

About

Thank you to all our customers who have left such “GLOWING” reviews.

Historically, the months between October and March have been the worst weather in the UK, but thanks to the effects of climate change, we now face an uncertain future.
Therefore, it would surely be wise to pursue any measures possible to mitigate the effects of climate change, to help ensure a more stable climate for future generations.
One proven measure to reduce emissions, is to have your appliance swept regularly and ideally, twice a year, regardless of whether it has been used only once in a year or every day.
This not only reduces emissions but improves the efficiency of your appliance, therefore making it more economical as well as reducing the risks of carbon monoxide poisoning and the build up of soot and creosote in your flue.
Your insurance may be invalidated without proof of a sweep should the unthinkable happen, even if due to an electrical fault.
Our customers' safety and wellbeing is at the heart of our philosophy.

What we do

  • Chimney Sweeps

    • Chimney Repair

  • Chimney builders, liners and specialists

    • Chimney re-pointing

  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
313 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Sweep chimney.
Customer Service
Quality
Value
Turned up on time. Work completed satisfactory. Have used him before always good reliable service with a good knowledge of information.
Customer in Berkshire Posted on 27/08/2026 , work completed 19/08/2026
Recommended
The trader replied (on 28/08/2026)
Many thanks for your review. Punctuality is a priority due to our customers having busy lives. However, on occasion, an appointment may be attended earlier or later than arranged. Our policy is to attend within half an hour of the appointed time, beyond this, we always try to contact the customer to let them know our current situation.
Lovely guy and great service
Customer Service
Quality
Value
Very happy with this service. Lovely guy turned up on time and did a thorough job. Very clean. Lots of good advice. Good price. Very happy. Highly recommended.
Customer in Berkshire Posted on 25/08/2026 , work completed 18/08/2026
Recommended
The trader replied (on 27/08/2026)
Thank you for your 'glowing' review. We always try to leave a customers property in a state we would expect of a tradesman in our own home. Advice is free and we always encourage customers to ask questions regarding their appliance. This not only tests our knowledge but helps the customer understand why they may be experiencing issues with their appliance and how best to resolve or mitigate those issues.
Friendly and efficient chimney service
Customer Service
Quality
Value
I have been using this company for a number of years and found them to be competitive, friendly and efficient. I would recommend them.
Customer in Surrey Posted on 23/08/2026 , work completed 18/08/2026
Recommended
The trader replied (on 25/08/2026)
Repeat custom is the greatest compliment and part of the reason the majority of our customers do return, is our pricing structure, particularly our Area Day discount. Every customer we serve is gracious, accommodating and welcoming, often offering a cuppa in the winter season, or a cold drink when it is warmer. We have always tried to foster a strong relationship between ourselves and our customers, and your reviews stand testament to this.
Polite, friendly, clean and efficient.
Customer Service
Quality
Value
We are repeat customers and have always been very satisfied with the service given. Fraser does an excellent job, is always friendly and efficient, and is a clean operator. He is also well informed and gives sound advice on any work recommended. Best to book an appointment early to avoid long delays when the weather turns cold!
Customer in Surrey Posted on 19/08/2026 , work completed 06/08/2026
Recommended
The trader replied (on 21/08/2026)
Thank you for your kind (and wise) words highlighting the reason we try and offer appointments with plenty of notice. As much as we understand our customers have busy lives, at the height of the season (between August and December), trying to accommodate appointments around accepted appointments takes high priority. Our aim is to perform the work and leave the customers property as clean as we find it on arrival. Thank you again for such a glowing review, your sentiments touch our humility.
Chimney Sweep
I'm an established customer of Fraser's now. He contacted me to propose a time to carry out the annual sweep, but was flexible. He did a good job as always. He also pays attention to the safety of your chimney/ wood burner/ stove set up and can provide advice. He will sing Chim Chim Cheree from the Mary Poppins film on request.
Customer in Surrey Posted on 14/08/2026 (Reviewer did not use service)
Recommended
The trader replied (on 21/08/2026)
Thank you for your compliment but I suspect my singing days are numbered. Customer safety and wellbeing is paramount, so advising customers on best practice and the benefits of a regular sweep take precedence. Our customers are very accommodating when an appointment is offered, understanding that we try our best to offer Area Days so that our Area Day discounted rate can be applied. Many thanks again for your kind words.
Great work
Customer Service
Quality
Value
Fraser was polite, personable, explained the procedure, answered questions and did a great job. Would certainly recommend
Customer in Surrey Posted on 29/11/2025 , work completed 24/11/2025
Recommended
The trader replied (on 07/12/2025)
Many thanks for your kind review. Advice is free and we always try and take the opportunity while with customers, to answer any questions they may have regarding the process. Being sociable and approachable is an important element to customer engagement, something we try to foster each time we perform a sweep.
Chimney Sweep
Customer Service
Quality
Value
I called Fraser to come and sweep my chimney at short notice He arrived exactly on time to the minute He was a very nice man Everything was protected and he was very quick and efficient with n undertaking the sweep. I also enjoyed him company I would not hesitate to recommend him to anyone and will be booking him next year and for years to come, Fantastic company recommended,
Customer in Surrey Posted on 29/11/2025 , work completed 27/11/2025
Recommended
The trader replied (on 07/12/2025)
Thank you so much for your kind review. Punctuality is high on our list of priorities as we know our customers have busy lives. Taking precautions to minimise soot and debris from entering the room while sweeping is a pre-requisite, so is part of our working practices. We look forward to being of service to you, for years to come...
Efficient, effective and knowledgeable
Customer Service
Quality
Value
Chim-me-sweep does an excellent job. They send reminders when it’s time to book a sweep in and are helpful when booking in a slot. Fraser is very friendly, knowledgeable and very helpful. The work was done promptly and efficiently. All within budget.
Customer in Surrey Posted on 23/11/2025 , work completed 20/11/2025
Recommended
The trader replied (on 29/11/2025)
Thank you so much for your kind review. Annual text reminders have proved invaluable to our customers, who, having busy lives, can understandably let the regular service of their appliance fall on their list of priorities. Our prices have always reflected our intention to encourage customers to have their appliance serviced, without feeling it is a burden to their household budget.
Excellent service
Customer Service
Quality
Value
Very efficient and professional work. Communications were good, he was very neat and tidy and overall we felt he was a trustworthy person.
Customer in Surrey Posted on 18/11/2025 , work completed 11/11/2025
Recommended
The trader replied (on 29/11/2025)
Many thanks for your kind review. We pride ourselves on our integrity as we often find customers are otherwise engaged when we attend appointments, either with family or on a work call, whatever it may be, our customers can trust us to perform the work and leave the property as tidy as possible. Communication is vitally important as our customers have busy lives, so making contact should we be running behind, or ahead of, schedule gives our customers time to evaluate the best use of their time before we arrive.
Excellent!
Customer Service
Quality
Value
Fraser is so professional and friendly. As well as providing an excellent service, with great expertise and tidying/cleaning up after working on the chimney, he provides sound advice. 100% recommend!
Customer in Surrey Posted on 17/11/2025 , work completed 11/11/2025
Recommended
The trader replied (on 17/11/2025)
The value to our business from such kind reviews cannot be underestimated, so thank you for posting such an encouraging review. Advice is free so we look forward to customers asking questions about their fire or stove. Enquiries often relate to best practice or improving efficiency and as such, encourage customers to have a vested interest in their appliance, which in turn, helps us to keep you all safe and warm.
Great
Customer Service
Quality
Value
Punctual, polite, thorough, meticulous in cleaning .well planned before he comes and books next Reminder as he finishes
Customer in Surrey Posted on 15/11/2025 , work completed 11/11/2025
Recommended
The trader replied (on 17/11/2025)
Thank you so much for your kind review. We pride ourselves on offering a service we as consumers would like to expect, so confirmation that our customers praise our work for those attributes encourage us to maintain such high standards. Our annual/ bi-annual text reminder service has been very well received by many customers and is a service we will continue to provide, understanding that our customers also have very busy lives.
Excellent service - thoroughly recommend
Customer Service
Quality
Value
Fraser arrived, introduced y and get setup. He talked through what he was doing and gave valuable advice. Was extremely clean & tidy.
Customer in Surrey Posted on 12/11/2025 , work completed 04/11/2025
Recommended
The trader replied (on 12/11/2025)
Many thanks for your review. We always try to offer unbiased and practical advice on the efficient use of a customers appliance, be that an open fire or a log burning stove. Cleanliness is a prerequisite of our service, ensuring the appliance is ready to use before leaving a property.
Fantastic
Customer Service
Quality
Value
Fraser was very polite and did a fantastic job. His advice was great. He was early which suited my working day better. All in all, a fantastic service.
Customer in Surrey Posted on 03/11/2025 , work completed 27/10/2025
Recommended
The trader replied (on 06/11/2025)
Thank you so much for your kind review. We understand our customers have very busy lives so always endeavour to be prompt for appointments. When offering appointments, we feel it important to offer a specific time (as opposed to a timed window, e.g. 1 to 5pm) so customers can better plan their day around their appointment, as well as offering structure to our working day.
Helpful advice, easy to book and great price
Customer Service
Quality
Value
Found the whole booking process smooth with a quick response. Fraser came on time and completed the work quickly, and was very careful to keep the whole area clean. Fraser then kindly took the time to explain some ways to improve chimney health and also didn’t try to upsell me for an additional sweep unnecessarily. Will happily book again and looking forward to the reminder text in a year’s time which is a very helpful service.
Customer in Surrey Posted on 21/10/2025 , work completed 21/10/2025
Recommended
The trader replied (on 21/10/2025)
Many thanks for your kind review. Our priority is our customers' welfare and safety, and part of our service is to be prompt, efficient, helpful and leave the customers property as clean as possible. Verbal feedback from our customers regarding our text prompts for annual sweeps has been extremely positive, a service we intend to continue.
Wood-burner stove sweep
Customer Service
Quality
Value
Second time I’ve had my stove flue swept by chim-me-sweep. Would definitely recommend and use again. They are friendly, punctual, efficient and experienced.
Customer in Surrey Posted on 01/07/2025 , work completed 26/06/2025
Recommended
The trader replied (on 02/07/2025)
Many thanks for your wonderful review. We pride ourselves on offering a service which our customers can rely on, time after time, ensuring their safety and well being is always our primary priority, whilst being approachable and unbiased.
Reliable and Efficient
Customer Service
Quality
Value
I have been using Chim Me Sweep for over 10 years and have always found their service outstanding. I would thoroughly recommend them for your annual chimney sweep - so essential for an efficient working wood burner.
Customer in Surrey Posted on 15/06/2025 , work completed 12/06/2025
Recommended
The trader replied (on 16/06/2025)
Many thanks for leaving such a GLOWing review. Thank you also for highlighting the need for regular sweeps. Indeed, the industry recommendation is to have your appliance swept at least twice a year, with insurance companies requesting at least an annual sweep. We are currently promoting a sweep twice a year, particularly for log burners, mainly because their liner is that much narrower than the flue of an open fire. Our first priority is the safety and wellbeing of our customers and to that end, having an annual sweep has always been our minimum recommendation. We look forward to being of service to you again.
Excellent chimney sweep
Customer Service
Quality
Value
We have used Chim Me Sweep for several years to sweep our wood burning stove & flue. They are always professional, friendly, very knowledgeable, do an excellent job & tidy up after themselves. Their comms are good, they keep to their appointments & the price is very fair.
Customer in Surrey Posted on 08/06/2025 , work completed 05/06/2025
Recommended
The trader replied (on 09/06/2025)
Thank you very much for your kind review, and your repeat business. We pride ourselves on offering free and impartial advice as well as offering a service which we aim to exceed our customer's expectations (including updating customers if we are running early (or late) for our appointed time).
Excellent chimney sweep service, highly recommended
Customer Service
Quality
Value
Excellent reliable service with an extremely knowledgeable professional. The work was carried out efficiently, cleanly and at a very good price. The additional advice given regarding positioning of carbon monoxide detectors and general chimney maintenance was invaluable. Thank you for a fantastic service. Highly recommended to anyone looking for a chimney sweep.
Customer in Berkshire Posted on 24/05/2025 , work completed 22/05/2025
Recommended
The trader replied (on 27/05/2025)
Thank you for a fantastic review. We take pride in ensuring we are respectful, efficient and perform the work as quickly and cleanly as possible. Our customer welfare is our primary priority which includes recommending the use of a carbon monoxide alarm, helping to keep our customers safe.
Continued great service
Customer Service
Quality
Value
We have used Chim Me Sweep for almost 10yrs. They’re quick, clean and efficient and excellent at reminding us to book in. A highly recommended professional and knowledgeable business. A lovely man. You won’t regret booking them! We must keep our fireplaces well looked after for those cosy nights! :)
Customer in Surrey Posted on 20/05/2025 , work completed 15/05/2025
Recommended
The trader replied (on 21/05/2025)
Thank you for addressing an area we are keen to promote, the continued and regular servicing of stoves (as well as open fireplaces). It is for this reason we try to keep our prices at a level customers feel are reasonable and easily accessible, particularly for those customers keen to follow the industry recommendation of having two sweeps per year. This gives us the opportunity to monitor the condition of the appliance as well as rectify any issues which may be present. Many thanks again for your kind words.
Professional and great service
Customer Service
Quality
Value
I know Fraser for years and he always does a great job plus happy to share valuable information regarding the stoves. Quick and professional service.
Customer in Surrey Posted on 18/05/2025 , work completed 13/05/2025
Recommended
The trader replied (on 21/05/2025)
Thank you so much for leaving us a review. Reviews are an invaluable part of our business, highlighting areas we are proficient in as well as notifying us should there be areas to improve upon. We are always happy to offer sound, impartial advice on whichever topic a customer may have a query.
Surrey Chimney Sweep
Customer Service
Quality
Value
Everything about this chimney sweep is good. His work, knowledge of the job, attention to detail, cleanliness and tidiness, willingness to go the extra distance to ensure everything is first rate, and last but by no means least, his prices. I wholeheartedly recommend him as I know he won't let me down
Customer in Surrey Posted on 17/05/2025 , work completed 06/05/2025
Recommended
The trader replied (on 21/05/2025)
Thank you for your review, our primary objective is to ensure the safety of our customers. To that aim, we always endeavor to offer impartial advice which the customer can relate to and to offer our services at competitive rates so as not to dissuade customers from ensuring their appliances are in good, serviceable order. Furthermore, we always aim to leave a customers property in a state of cleanliness our customers have come to expect.
Excellent service!
Customer Service
Quality
Value
Super service - communication excellent. Very easy to deal with and completely trustworthy. We work from home and are on calls; we know we can leave the team to get the job done and see themselves out when complete. Fraser makes it so easy for us. Just brilliant.
Customer in Surrey Posted on 14/05/2025 , work completed 08/05/2025
Recommended
The trader replied (on 16/05/2025)
Thank you for your wonderful review. We understand our customers have busy lives which can mean they are otherwise engaged when we attend our appointments but reassure our customers of our integrity and trustworthiness to perform our services with minimum disruption to their day.
Excellent
Customer Service
Quality
Value
High standard of work. Excellent communication. Efficient. Clean. Polite. Helpful advice. Competitive price. Highly recommended.
Customer in Berkshire Posted on 30/04/2025 , work completed 28/04/2025
Recommended
The trader replied (on 01/05/2025)
Thank you for your kind review. Many of our policies are highlighted by your review and our intention is always to maintain those standards with the aim of exceeding them whenever possible.
Good advice
Customer Service
Quality
Value
Arrived promptly and carried out a sweep of our flue as booked. Everything left clean and tidy. This is the second time we've used this service and will do so again. Some good advice offered.
Customer in Surrey Posted on 28/04/2025 , work completed 23/04/2025
Recommended
The trader replied (on 01/05/2025)
Thank you for your review. We always endeavor to be punctual for our appointments as we know our customers have busy lives. We aim to assure our customers of our reliability and efficiency with the objective of repeat appointments, and reviews are an invaluable indicator of us meeting that objective.
Fast and efficient
Customer Service
Quality
Value
Excellent fast and efficient service, very polite and friendly technician. Everything left clean and tidy.
Customer in Surrey Posted on 26/04/2025 , work completed 23/04/2025
Recommended
The trader replied (on 29/04/2025)
Thank you for your kind words. We hope to be of service to you again in the future.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.