Endorsed by Which?

City Removals Ltd

4.9

55 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed

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Organisations and Awards

Mar 2020

About

City-Removals Ltd is a London based domestic and office removal company.
A family-business with a passion for customer service, for fifteen years our highly trained and experienced staff have helped people move into their dream home as well as move their businesses seamlessly too, and we offer a full range of relocation, storage and packing solutions.
We are also proud members of the British Association of Removers.We stand by these hard won accreditations as well as by the hundreds of positive online reviews from customers who testify to our ongoing commitment to service excellence and customer service.
For more information, give us a call or visit our website for a free no obligation home survey. Or connect with us online.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • free disposal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
55 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
What a company...superb!
Customer Service
Quality
Value
I can honestly say, what a superb company this is, their customer service is second to none. I've used them 3 times in the past year to pack and move myself, my mother-in-law and my son and on each occasion they've been absolutely amazing! In fact, for my Mother-in-law's move, they picked up the keys from the estate agents, packed and travelled from Twickenham, Middx to Alton, Hampshire and didn't meet my wife & her mum until they were at the storage facility!! They're so polite, trustworthy, efficient, careful with our belongings and extremely good value for money compared to some of the other quotes we were given, I'd like to give them at least 10 stars!!
Bails41 Posted on 03/10/2017 , work completed 03/10/2017
Really polite and helpful and thoughtful movers.
Customer Service
Quality
Value
We were very impressed by city removals.
Imogeneyremaunsell Posted on 09/09/2017 , work completed 09/09/2017
Efficient and easy service to use
Customer Service
Quality
Value
I decided to use City Removals after getting several quotes. They were not the cheapest but seemed to promise the best service. This certainly turned out to be the case. They were easy to contact via the phone and email. On the moving day they arrived punctually and loaded the van incredibly quickly. At the other end they unloaded just as quickly, constructed beds and plumbed in the washing machine. Overall a great service and one I would recommend.
Johanna Johansson Posted on 16/07/2017 , work completed 16/07/2017
Excellent job!
Customer Service
Quality
Value
We are very pleased with City Removals. The entire process has been quick, simple and clear: I asked for an estimate online and they immediately arranged a survey with a very nice and professional gentleman. The price was one of the lowest I received. On the day of the moving, a crew of 3 men arrived with a truck: they worked really fast and thoroughly, without any damage or trouble. They were also very polite. I totally recommend this company.
Claudia D. Posted on 10/06/2017 , work completed 10/06/2017
Just great!
Customer Service
Quality
Value
We used City to move our household from Woodford Green to Somerset. They were helpful, punctual and flexible. In fact they were the only non-stressful thing about moving! From the helpfulness on the telephone, to the waiting around for us to get our keys on the day, nothing was too much trouble. NOTHING broken! Would highly recommend.
Which? Trusted Traders Consumer Posted on 26/01/2017 , work completed 26/01/2017
Review of City-Removals and Storage
Customer Service
Quality
Value
Perfect from start to finish. Very competitively priced. Smart, professional, helpful and true to their word. Turned up on time and worked their socks off. Dismantled beds and put them together again in the blink of an eye. Made light work of something that could have been stressful. Really can't fault this company and would highly recommend them. Thank you :-)
Steph Gallagher Posted on 20/08/2016 , work completed 20/08/2016
Brilliant job
Customer Service
Quality
Value
This trader provided me with a top service. No hidden costs, the quote was explained to me in advance and they kept to it. Very hardworking crew with a positive and professional approach.
Maciej, Essex Posted on 03/12/2015 , work completed 03/12/2015
Efficient!
Customer Service
Quality
Value
Hi Just to say a big thank you for being so flexible with us in moving our property from Lalor Street in Fulham to another property in Fulham then down to Chessington. You made what could have been a very stressful day far easier. You are incredibly efficient, easy to deal with and the operatives who came out were spot on. Will be using you again! Edd
Which? Trusted Traders Consumer Posted on 14/10/2015 , work completed 14/10/2015
Excellent
Customer Service
Quality
Value
Excellent service from City Removals from start to finish. Highly recommended. Very prompt response to original query, thorough visit to assess our needs, the team who packed our valuables and loaded the boxes were excellent - very impressive. Speedy unpacking. Everyone was extremely courteous and polite. Everything arrived safely and in one piece, and was delivered into the rooms we wanted. Made moving day very smooth!
ajobson Posted on 10/10/2015 , work completed 10/10/2015
Superb service
Customer Service
Quality
Value
I couldn't recommend this company more. From the initial contact with the sales office through to the moving day itself they were professional, polite and efficient. I was very impressed with how quickly they moved our goods into our new house and they took great care to ensure the boxes were placed into the correct rooms. They took the stress out of moving for us! They were also great value for money. Not only was their service fantastic they were by far the cheapest of the firms that I contacted. I would definitely recommend their services.
Dcg.twick Posted on 18/09/2015 , work completed 18/09/2015