City Removals Ltd

This was a complex move involving moving one property into storage and then moving another property along with the stuff in storage across country. The team were efficient, friendly, very polite and remarkably good at both packing, loading and unloading. They worked extremely hard, dismantled some items of furniture and put them back together again. They also dismantled and re-installed white goods. There were no breakages. We would recommend them highly and the prices charged were fair and competitive

We recently moved from London to York and City completely took the stress out of the physical move. Prompt, polite and wonderfully efficient, they had everything from our sizeable 2-bed flat packed and loaded on to their vans within a few hours on Day 1. They arrived ahead of us at the new property on Day 2 and had us unloaded in no time. When we discovered that our big sofa wouldn't fit (entirely our fault), they also took it to a storage facility without fuss and at no extra charge. You simply won't find a more accommodating and efficient team - and in terms of value they put their London competitors to shame. Out of 12 quotes, theirs was up to 50% lower than 10. We can't recommend City Removals highly enough.

The staff was very pleasant and took good care of our belongings. They worked fast and efficiently and ensure all boxes and furniture was taken to the right rooms. Very happy with their services.

We used City Removals to move from London to Stoke-on-Trent in October 2017. The movers that came to our house were very professional and courteous. They carefully wrapped all of our goods and everything arrived in one piece. We would highly recommend this company.

This is the 2nd time we have used City Removals in the past 15 months and on each occasion the service was extremely efficient and staff very polite & helpful. Both moves went smoothly with virtually no damage to our belongings and we would definitely use this company again and would certainly recommend them to others. Alan 22/10/17

I can honestly say, what a superb company this is, their customer service is second to none. I've used them 3 times in the past year to pack and move myself, my mother-in-law and my son and on each occasion they've been absolutely amazing! In fact, for my Mother-in-law's move, they picked up the keys from the estate agents, packed and travelled from Twickenham, Middx to Alton, Hampshire and didn't meet my wife & her mum until they were at the storage facility!! They're so polite, trustworthy, efficient, careful with our belongings and extremely good value for money compared to some of the other quotes we were given, I'd like to give them at least 10 stars!!

We were very impressed by city removals.

I decided to use City Removals after getting several quotes. They were not the cheapest but seemed to promise the best service. This certainly turned out to be the case. They were easy to contact via the phone and email. On the moving day they arrived punctually and loaded the van incredibly quickly. At the other end they unloaded just as quickly, constructed beds and plumbed in the washing machine. Overall a great service and one I would recommend.

We are very pleased with City Removals. The entire process has been quick, simple and clear: I asked for an estimate online and they immediately arranged a survey with a very nice and professional gentleman. The price was one of the lowest I received. On the day of the moving, a crew of 3 men arrived with a truck: they worked really fast and thoroughly, without any damage or trouble. They were also very polite. I totally recommend this company.

We used City to move our household from Woodford Green to Somerset. They were helpful, punctual and flexible. In fact they were the only non-stressful thing about moving! From the helpfulness on the telephone, to the waiting around for us to get our keys on the day, nothing was too much trouble. NOTHING broken! Would highly recommend.

Perfect from start to finish. Very competitively priced. Smart, professional, helpful and true to their word. Turned up on time and worked their socks off. Dismantled beds and put them together again in the blink of an eye. Made light work of something that could have been stressful. Really can't fault this company and would highly recommend them. Thank you :-)

Hi Just to say a big thank you for being so flexible with us in moving our property from Lalor Street in Fulham to another property in Fulham then down to Chessington. You made what could have been a very stressful day far easier. You are incredibly efficient, easy to deal with and the operatives who came out were spot on. Will be using you again! Edd

Excellent service from City Removals from start to finish. Highly recommended. Very prompt response to original query, thorough visit to assess our needs, the team who packed our valuables and loaded the boxes were excellent - very impressive. Speedy unpacking. Everyone was extremely courteous and polite. Everything arrived safely and in one piece, and was delivered into the rooms we wanted. Made moving day very smooth!

I couldn't recommend this company more. From the initial contact with the sales office through to the moving day itself they were professional, polite and efficient. I was very impressed with how quickly they moved our goods into our new house and they took great care to ensure the boxes were placed into the correct rooms. They took the stress out of moving for us! They were also great value for money. Not only was their service fantastic they were by far the cheapest of the firms that I contacted. I would definitely recommend their services.

We had a move from a 2nd floor flat with a number of fragile and bulky items. We did the packing ourselves - although they do offer a packing service themselves - and the team arrived in the early morning. They had emptied our 2-bed flat within about 4 hours. The team worked relentlessly. They dismantled all the flat pack furniture and also took a lot of the items in bulk wrapped cellophane. I was also very happy with the overall customer service. They did a site visit prior to the quote and also tried to arrange a parking suspension with the council. They remained in constant communication before the big day. For a house move, being a big stressful event, City Removals were responsible for the least stressful bit. Would recommend highly. They're slightly more pricey but are well worth the extra expense.

I just wanted to thank City Removals and Storage for doing a fantastic job of packing and moving the contents of my flat. Throughout the process from getting the quote to the final move, the staff have been amazing, very friendly, helpful and have made my move across London easy and hassle-free. My move was quite complicated as I had the contents of my place being transported to two different addresses. City removals took this in their stride and could not have been more obliging in all aspects of the move. During the move, there were a number of complications with dismantling my beds but the guys went beyond the call of duty in ensuring that my beds were dismantled and put together appropriately. All the packing was excellent and everything got to its destination intact and labelled. I really can't thank City removals enough for all their help and would have no hesitation in recommending this company. Thank you!

We did not have a huge amount of stuff but stil we were quite concerned on finding a good company. The service was very good from start to finish.Emails were always answerred quickly and correctly.They also suspended the parking for us.The moving people were punctual and very polite and hardworking. They did not break anything.they were fast and organized. Also i was impressed by the ease with which they take furniture apart and than put it back together. Many of our pieces were wrapped with blankets and covers. No headache or stress at all on our move day.

I was really impressed with the team from City Removals. They did a fantastic job moving our furniture and really went the extra mile to make sure we had all the pieces where we wanted them, even if it meant a lot more effort to break down and rebuild a cupboard (which I thought was going to be impossible). The guys arrived a little later than the scheduled time, but they called ahead and made me aware of what time they were going to arrive, which was spot-on. Overall, a fantastic, efficient and professional service. They were recommended to us by a friend and I am very happy to recommend them and use their services for future moves.

The van turned up exactly when arranged. The two packers were courteous, listened to my instructions; and explained very clearly the process. They packed efficiently but also with great care, taking time to properly wrap delicate items and labelling boxes logically. Our stuff was taken away for overnight storage and they returned to finish packing the next day - because of the distance involved, it made sense to get an early start. When I met them at the storage unit in Leeds, again exactly at the estimated time, they were again swift, careful and efficient in unloading our things. Now we have finally moved our stuff into our house (there was a delay between moving out and moving in) I can vouch that nothing is broken and everything is there. Having undercut Pickfords by about £1000, I honestly can't imagine what I would have got for the extra money: the move was timely, efficient, hassle-free and undertaken in a friendly, professional manner. As such, I wholeheartedly recommend City Removals.

I booked City Removals to move a large number of bulky items including some antique furniture and boxed china.They also brought all the packing materials they needed to wrap all the furniture as agreed. The company was a pleasure to do bussiness with and from the start they were brilliant. Everyone associated with the company behaved professionaly and were willing to help. They moved everything with relative ease and were very methodical and organized. Price wise they were cheaper than some of the quotes but not the cheapest. They also showed us their insurance policy via email when we asked. Again the whole service was really good and i would use again

This was only a small move from E1 to the Heron Building.i did all the packing myself so i cannot comment on their ability to pack. I can however comment on their ability to carry things and they were extremely good at it.Two not very big but strong and smart lads helped on the day.They were polite and clean and experienced and helpfull and i could go on and on. Also they recycled a desk i no longer wanted at a very reasonable price. The office people dealt with the parking.As this is always difficult in central london they arranged for suspensions at both my addresses.The council charges I feel are high but not too much choice.Anyway it was very handy they dealt with this. Nothing broken or scratched.All my things arrived perfectly intact. Would be happy to recommend and use again.

A complicated house move of a family of five hoarders from the south to the north of England was handled from start to finish with friendly, polite and flexible professionalism. What could have been a nightmare, worked out very smoothly and as a result was very stress free. The only possible negative is that these guys just work SO fast you have to be organised at your end. Nothing was broken, everything was packed beautifully - including my just finished coffee mug! and the team of five were extremely polite and helpful. We also had a second destination, 12 miles from the main relocation site, where we needed four pieces of furniture and a grand piano to be delivered and the packing was handled so well that there was no double handling and everything just ended up in the right places. I would have no hesitation in recommending this company to any one moving house, and in fact have already done so to several of my friends. Oh, they were also less expensive than the two other large companies that I got to quote, and although this was not a deciding factor, it was great to feel so satisfied with the service that we received.

We are very happy with the service received from City Removals. The office staff were very helpful over the phone in estimating how much time and what kind of vehicle would be required. The moving crew were extremely polite and professional. The men arrived early and moved the contents of our flat quickly into the Luton van. Good care was taken of all our items and nothing was broken. They did a great job moving everything into the new property as well. We would not hesitate to use City Removals again for any future moves.

A few weeks after our move, we are still struck by the superb service we got from City Removals. Their estimator was by far the most professional of the estimators we saw, checking every nook and cranny to be sure there would be no surprises on moving day, and giving us plenty of good advice even before we had chosen our preferred removers. This continued through the weeks before exchange of contracts, with plenty of advice and reassurance from whoever happened to answer the phone when we rang. Then when it came to moving day, the four men who came were bang on time, were very polite and friendly, then worked hard throughout the day to move us out (4 bedrooms, fully furnished) and into our new home, with a 3 hour drive in the middle, double-checking with us that everything was in the right room before they left. All in all, City Removals were consistently professional and efficient and we really can't find anything to complain about.