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Cotswold Heating Solutions Ltd

4.9

139 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Cotswold Heating Solutions is a family run business situated in the heart of the beautiful Cotswolds but servicing customers way beyond. We provide our customers with the very latest in modern, efficient and stylish RadTherm German electric heating and Sunamp hot water systems.

What drives us is our passion to bring you the future of electric heating which will in turn give you ultimate control and subsequently, the ability to manage the heat you use and therefore achieve lower energy bills.

At Cotswold Heating Solutions we realise that reputation is everything and word of mouth recommendation is the best form of marketing. A large proportion of our business comes directly from recommendations from customers whom have experienced what we have to offer and love the bespoke solutions we offer.

We always carry out a FREE home survey which ensures that we meet your exact requirements as well as those of your home.

What we do

  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Electricians

    • Fuse boards
    • Rewiring
    • Electrical installations
  • Boiler, central heating and gas engineers

    • Power flushing
    • Immersion Heaters
  • More Services

    • electric heating installation
    • electric radiators

Customer reviews

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4.9
139 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Total replacement of night storage heaters
Customer Service
Quality
Value
Seven ancient and inefficient night storage heaters have bitten the dust, replaced by 7 Radtherm heaters. From a helpful website, to a very timely response to our first enquiry, to a prompt and very informative survey and a speedy quotation, and then on to installation the whole process has been dealt with very professionally. Everyone we have dealt with from the company has been excellent, reinforcing the impression of an organisation that knows what it is doing and cares for its customers. The 4 man installation team worked hard and efficiently, cleaned up meticulously, gave full explanations and tuition on use of the app, and finished at least a couple of hours earlier than I had anticipated. All done on schedule and on budget. We are now getting used to a very different and more flexible way of heating our flat. First impressions are extremely positive, but have coincided with the arrival of spring. The real test on our competence with the App will be when the cold weather returns!
Customer in Bath and North East Somerset Posted on 06/03/2026 , work completed 03/03/2026
The trader replied (on 20/03/2026)
Thank you so much for the detailed feedback! We are thrilled to hear that the transition from your old storage heaters to the new radTherm® system was such a smooth experience from start to finish. It’s great to know that our survey and installation teams hit the mark for professionalism and efficiency. We take a lot of pride in leaving a home as tidy as we found it! While we’re glad the spring weather is treating you well, we completely understand that the real 'App test' comes with the first frost. Don’t hesitate to reach out if you need a quick refresher on the controls when the cold weather returns; we’re always here to help you get the most out of your new system. Enjoy the newfound flexibility and comfort in your flat!
Excellent product and customer service
Customer Service
Quality
Value
Cotswold Heating have provided excellent customer service from first contact to courtesy call. We replaced the immersion heater and tank. Cotswold heating kept in contact throughout. The work was undertaken very efficiently and the team got the storage heater unit up into the flat very smoothly. The water was much hotter just a few hours later and reassuring to be using such an energy efficient product.
Customer in South Gloucestershire Posted on 05/03/2026 , work completed 04/03/2026
The trader replied (on 20/03/2026)
Thank you so much for the wonderful review! We’re thrilled to hear that you’re already enjoying hotter water and the peace of mind that comes with a more energy-efficient Sunamp Heat Battery for hot water. Our team knows that communication is key, so it’s great to hear that you felt supported from that first contact right through to the courtesy call. We also take a lot of pride in the 'heavy lifting', getting those units into flats smoothly and efficiently is all part of the service! Thank you for choosing Cotswold Heating. We’re glad we could help make your home a bit more comfortable and efficient.
Good Heaters, very good fitting job.
Customer Service
Quality
Value
Two new heaters fitted, one to replace a gas fire in the main room, the other smaller one to replace the old convecter in the bedroom. The old convecter taken out by the fitter and the new heater fitted in its place, all went well all and cleaned up. The main heater fitted in the right place in the main room as discused with the fitter all went well all cleaned up afterward. Talked through the instructions on how to use the contoller by the fitter, very good. The colour we had them coated was spot on, very pleased with the finish.
Customer in Oxfordshire Posted on 03/03/2026 , work completed 02/03/2026
The trader replied (on 20/03/2026)
Thank you so much for the fantastic review! We are delighted that your new radTherm® radiators are fitting in so perfectly. It’s great to hear that the bespoke colouring was 'spot on.' We know how important those finishing touches are for making a house feel like a home! I’ll be sure to pass your compliments along to the fitters; they take great pride in ensuring the installation is tidy, the placement is exactly as discussed, and that you feel 100% confident with the controls before they leave. Thank you for choosing us to help with your home's transformation. Enjoy the new look and the cosy warmth!
Very efficient and polite
Customer Service
Quality
Value
From start to finish a very good experience the products have made a big difference to my flat. All the staff were helpful and informative from office staff to installation team, I would highly recommend the company and their products. All in all a good experience and they have smart polo shirts
Customer in North Somerset Posted on 14/02/2026 , work completed 26/02/2012
The trader replied (on 20/03/2026)
Thank you so much for the glowing recommendation! We are thrilled to hear that our products have already made such a big difference in the comfort of your flat. It’s wonderful to know that our entire team provided the helpful and informative service we strive for. We believe that looking the part is all part of the professional service our customers deserve and smart uniforms help us with this goal. Thank you for choosing us, and we’re so glad you had such a positive experience from start to finish.
Radiator install to whole cottage
Customer Service
Quality
Value
Following the desperate need to replace our old storage heaters I did a lot of research. One contacting Cotswold Heating Solutions I knew we had made the right choice. From the initial visit they were extremely professional taking time to listen to our needs and explain the merits of their product. We ordered 5 radiators without seeing anyone else and the process has been seamless. We were kept informed as promised and yesterday the new system was installed. Heaters, electrics and data all done in a highly skilled manner and the house is so warm, just as promised. We were determined to get a local company to carry out our installation and Cotswold Heating Solutions have proved why this was the right choice without doubt.
Customer in Oxfordshire Posted on 11/02/2026 , work completed 27/10/2025
The trader replied (on 20/03/2026)
Thank you so much for such a thoughtful and detailed review! We know how much research goes into a decision like this, so hearing that you felt confident in choosing Cotswold Heating Solutions right from our first visit means a lot to the whole team. As a local company, we take immense pride in looking after our neighbours. We’re delighted that the process, from the initial consultation to the 'highly skilled' installation of your five new radiators, was seamless for you. There’s nothing better than hearing a house is 'so warm, just as promised!' Thank you for trusting us with your home's comfort and for supporting a local business. We’re always here if you need anything as you settle into your new system!
Replacing Storage Heaters and Updating Electric Water Heating
Customer Service
Quality
Value
After having a new Smart Meter fitted and seeing how inefficient, but expensive my storage heaters were, I knew it was time to invest in an updated heating system. I searched many different options and companies, and knew roughly the products I wanted. Cotswold Heating Solutions, without being pushy, stood out for response, expertise and service. From seeing their representative (within days) to my new system being fitted, I was kept informed throughout. The guys fitting were efficient, respectful, on time and knew exactly what they were doing. I’m still playing with the temperatures for each room - using my trendy app. from my phone (which is so easy to use - and I am not a techie!) , but happy to report that my Smart Meter has significantly slowed down! Cotswold Heating were comparable with other installers in price, but their service backup and reputation puts them ahead. I would recommend them without any hesitation.
Customer in Oxfordshire Posted on 22/01/2026 , work completed 21/01/2026
The trader replied (on 20/03/2026)
Thank you so much for such a thoughtful and detailed review. We are absolutely delighted to hear that you can already see the difference on your Smart Meter - there is no better feeling than watching those heating costs finally slow down. It’s also wonderful to hear that you’re enjoying the 'trendy' app! We specifically chose a system that is intuitive for everyone, so knowing that you’ve found it easy to use (even as a self-proclaimed non-techie) is a huge compliment to our team and the product. I will certainly pass your kind words along to our installation crew; they take great pride in being respectful and efficient. Thank you for doing your research and choosing Cotswold Heating Solutions. We’re so glad we could provide the expertise and service you were looking for!
Replacement heaters for old night storage system
Customer Service
Quality
Value
We had decided to renew our existing night storage heaters as they did not keep us warm all day,exhausting the heat by late afternoon. Consequently when most needed no heat remained. As we are both pensioners our heating in winter is required all day and into the evening until about 11.00pm. We did some research to try to ensure we would get the best value for our money and a heating system that met our needs without being prohibitively expensive to run. We identified Cotswold Heating as a possibility and visited their showrooms where we were shown examples of the proposed heaters. The operation of which was fully explained to us,and there were skelton examples to show us how they worked. This viewing was in the summer/early autumn. In retrospect we should have ordered the heaters then meaning installation would have been completed before the cold winter months set in. By the time we decided to order them the earliest fitting date was mid January 2026. A big problem was that we were told our night storage heaters needed to be switched off on Wednesday to allow them to cool by the Friday installation date,so no heating for 3 days! When the engineers arrrived they were on time and proceeded to remove the now cold night storage heaters. This didn,y take too long and they took them down to their van after removing the heavy storage bricks. Everything was being cleared as they went. They then installed the new heaters keeping tidy as the did so. A full comprehensive explanation f
Customer in Gloucestershire Posted on 21/01/2026 , work completed 17/01/2026
The trader replied (on 20/03/2026)
Thank you so much for taking the time to share such a detailed account of your experience. We truly appreciate your patience, especially during those few days in January when you had to switch off the old heaters - we know that isn't easy in the middle of winter! It’s wonderful to hear that the radTherm® system is now providing the consistent warmth you need, especially into the late evening when the old storage heaters used to let you down. We're also glad you found the showroom visit helpful; we believe seeing the demonstration models really helps in understanding why these heaters are so much more reliable for all-day comfort. I will certainly pass your kind words on to the installation team. They take great pride in working efficiently and keeping things tidy, even when dealing with those heavy storage bricks! Thank you for choosing a local company and for your trust in Cotswold Heating Solutions. Stay warm and cozy!"
Four Radtherm radiators and Sunamp Thermino.
Customer Service
Quality
Value
We used Cotswold heating solutions to replace night storage heaters with Radtherm radiators and our immersion boiler and feeder tank with a Sunamp Thermino, The workmen Mark, Finn, Lewis and Tom arrived as we expected on time. They were very polite and knew exactly what they were doing. It was quite impressive how professional they were. They removed all the packaging and old radiators, tanks and even hoovered the floor. The main reason for this review is we now have hot water on mains pressure at a fraction of the cost of the immersion tank. The radiators are very responsive and efficient. We very happy with Cotswold and fully recommend them.
Customer in Herefordshire Posted on 13/01/2026 , work completed 07/01/2026
The trader replied (on 20/03/2026)
We are delighted to hear how happy you are with the transformation of both your heating and your hot water system. It’s great to hear that Mark, Finn, Lewis, and Tom made such a positive impression. I’ll be sure to pass your kind words along to them, they take a lot of pride in their work (and their hoovering!), so they’ll be thrilled to know their professionalism was noticed. The Sunamp Thermino is truly a game-changer for hot water efficiency and pressure, so it’s wonderful to hear you’re already seeing those cost savings and enjoying the improved mains pressure. Thank you for choosing Cotswold Heating Solutions and for your high recommendation.
Amazing
Customer Service
Quality
Value
3 cheerful hard working guys turned up on time. One with a Santa hat! All 3 worked hard and got to work as soon as they arrived. Set me up with their amazing app and patiently showed me how to use it. When they left within 10 minutes of playing with the app I was a pro. Enjoying using their amazing radiators. Cotswold have been professional from the first time I had contact with them. Just one minor point I was not told by the salesman that if I changed my mind about order that a cancellation charge would be made so I would advise customers to bear this in mind when ordering. I understand why this charge has to be made but customers should be made aware of the same when they place their order. This is only a minor point and should not deter anyone from ordering their amazing heating!
Customer in West Midlands Posted on 18/12/2025 , work completed 17/12/2025
The trader replied (on 22/12/2025)
Thanks so much for the lovely review! We’re really glad to hear the team got you all set up so smoothly — Santa hat included! It’s great to know you’re already enjoying the app and your new radiators. Just to touch on your point about the cancellation charge: this small administration fee was only applied because your Sunamp order had already been placed and the goods had been received for your installation. Totally understand how helpful it is to know that upfront, and we’ll make sure our team explains this more clearly in future. Thanks again for the kind words — and for recommending us! We’re always here if you need anything.
Exceptional experience
Customer Service
Quality
Value
I had 7 Radthem Radiators installed to replace an LPG system. From the very first contact I made with Cotswold Heating, everything went perfect & well beyond my expectations. I was kept well informed of status of my order & installation date agreed, I was up against it time wise due to having to,replace my system before my LPG ran out. Nearer the install date an electrician made an appointment to visit & carry out pre checks to ensure that there would not be any issues when it came to the installation. Luis arrived on time and was very thorough. The installation went ahead on the agreed date & the team all arrived on time & I have never seen such exceptional team work. The installation was seamless & throughout the day they kept me informed when the electric had to go off. I was consulted as to the positioning of the Radiators prior to fitting & all were placed exactly where agreed. They were also extremely tidy, continually cleaning up as they went along & upon completion was all as expected. Luis explained how the system worked & was very thorough on the App set up. I would have absolutely no hesitation in recommending Cotswold Heating Solutions. In the future I may decide to have an additional Radtherm Radiator in my small study, which I will call upon the services of Cotswold Heating Solutions again. The Radiators heat up quickly, maintain a constant heat & are very cost effective to run.
Customer in Gloucestershire Posted on 18/12/2025 , work completed 16/12/2025
The trader replied (on 22/12/2025)
Thank you so much for sharing such a 5* fantastic review! We’re really pleased to hear that everything went smoothly from the very first call right through to installation day. It’s great to know Luis and the team looked after you so well — from the pre‑checks to the installation itself. We’re proud of how thorough, tidy, and organised the team is, so it’s lovely to hear that came across. And we’re really happy the radiators are performing exactly as they should: quick to heat up, steady in temperature, and cost‑effective. We’d be absolutely delighted to help you again if you decide to add another Radtherm radiator in the future. Just give us a shout whenever you’re ready! Thanks again for the wonderful recommendation — enjoy your warm, efficient new system!