Cotswold Heating Solutions Ltd

Cotswold Heating fitted four Radtherm heating units in my second floor flat on 17/03/2025. The engineers arrived on time and were efficient and professional. They tidied up when the job was finished, and removed all packaging and the old units that had been replaced by the Radtherm units. I have not moved into the flat yet so cannot comment on how well the units work but the engineers ensured that I understood how to manage the controls, and the WiFi set up that I can use from an app on my phone when I do move in. They also left details about the after care service and said I could call any time if I had any questions or issues.

From the survey to the installation, everything went as smooth as silk. The surveyor was a very nice man who explained everything fully. The installation guys were on time and very friendly. They were very quick and cleaned up perfectly. Before they left we were given a full explanation of how the radiator worked. We are very pleased with the product and guarantee, well done Cotswold Heating. Contact was kept up all the way thanks to a young lady on the phone, I assume this was Sarah. Many thanks.

Cotswold Heating Solutions removed my old storage heaters and replaced them with electric heaters. Throughout the process from first contact to completion, I was kept informed by friendly office staff. In fact, the staff throughout have been friendly, efficient and helpful. The assessment was thorough and the Consultant who visited was very knowledgeable and helpful, answering all my questions fully, and I was appreciative of the technical information and advice which he provided. On the day of installation, the team arrived on time, set to work straightaway, and worked methodically, removing all the old storage heaters, taking them away and bringing in the new radiators which were installed very efficiently. There was no fuss and no mess. After the installation, both members of the team patiently showed me how to use the controls and repeated anything I didn't fully grasp. It was a pleasure to have them in the house and they were kind and courteous. I would recommend Cotswold Heating Solutions without hesitation.

Very good service from start to finish. Surveyor explained the system and the office staff kept me informed of progress. The engineers arrived on time and completed the job, telling me what they were doing with suggestions . They cleaned up very thoroughly and explained the system. Brilliant

Very friendly service starting from the sales team going through to installation and after sales care. We replaced our gas combi with a sunamp and rad-therm radiators which felt like quite an intimidating undertaking but actually went very smoothly - and were impressed with the professional friendly attitudes from everyone. We had a minor issue with the sunamp about a week into installation which was fixed within 12hrs of me reporting it - very impressive.

I had a Sunamp Thermino 150ePlus installed last month with the Integration Package for Solar Panels. I was very pleased with the whole process, from my initial contact with the company to the completion of the job. It all ran smoothly as per the schedule quoted to me. The two engineers were punctual, very neat and tidy, and explained everything after it was all set up. I found everyone I dealt with at this company very helpful.

Cotswold Heating installed a Tepeo boiler for central heating and a Sunamp for hot water to replace a gas combi boiler. We previously installed solar panels and batteries and wanted to remove gas from the property. The team were friendly, professional and very tidy. The work was completed on schedule and fully explained. We are getting used to the system and maximising our solar generation output. The system is very simple to operate and similar to the gas system. We get the same heat output and have not had to replace any radiators/pipework in our 1960s-built bungalow. Much more practical than air source heat pump for this style of property. The only question is why the government still charges 20% VAT on this "green" option when it is so much more useful than air source?

It was not easy to find a replacement for our storage heaters on economy 10 tariff. They were hot and worked ok But not green or pocket-friendly! I found Cotswold and right from the get-go go they have been helpful. The Boss was good in his survey, informative but never pushy Wendy was always helpful back at base. The boys arrived spot on time and were a pleasure to have in the house. Knowledgeable competent timely and reassuring. Finn the leader was really good at all his job and very reassuring with it, as were his 2 wingmen. Everywhere was left immaculate and all works as promised. The job was done without fuss or tutting by lunchtime. The proof will be in the next electric bills of course . But I feel we have invested in the future with an excellent company who have a super culture and ethos. We are still getting used to setting the correct temperature , something we had no control over before! Thank you !

Our so called efficient storage heaters were actually very expensive during the winter months. As changing a heating system is expensive, I needed advise on a more efficient heating solution and how that would compare to our present storage heaters, 2/3 heating companies later I couldn't get the reassurance I needed. By chance, I saw an advert on my laptop for Cotswold Heating Solutions and their Energy efficient RadTherm electric radiators. I contacted them and and was very impressed when the Director of the Company, Simon came to see us. Using a sample of their radiators, he explained to us in simple terms how their radiators work so efficiently, and also discussed the best positions to install them in our house for maximum benefit. We purchased 6 radiators, had to wait a while for delivery as we ordered a dark grey colour, and that was worth it as they look lovely. Couldn't fault their communication with us, even when there was a delay in us getting funds from the pension company to pay the deposit, Hilary agreed a budget plan going forward and all went well. We were kept informed of delivery and installation dates, had a phone call a few days before to check we were still ok to go ahead. The installers were friendly, polite and super efficient, they removed our old storage heaters for recycling, and were very clean and tidy installing the new radiators. They also put the App on our phones and explained how to control all the heaters. Great customer service!

Cotswold Heating Solutions inspired confidence from our very first enquiries. We had wanted to come off gas, which involved taking out an old gas boiler along with connected radiators, and replacing them with a Sunamp Thermino for heating water, and electric radiators. The Sunamp in particular was a bit of a venture into the unknown for us. In retrospect, we are grateful for the guidance and advice given in helping us choose the right products for our requirements, as they have since been suiting our needs very well. Installation was over two days and was extremely well organised from the start. Each individual within the team was clearly highly skilled - and friendly - explaining things as they went along and making adaptations as required. They clearly wanted it to be right. Work was clean and tidy. We had a couple of issues that needed sorting once we actually started turning on the heating, but these have been dealt with very quickly. All other communications and queries have been addressed in a timely and easy manner, so we are reassured that there will be future support should it ever be needed. We would not hesitate in recommending this company