Crestshield Windows Ltd

We had two windows put in, as they drilled and hammered at our windows, they broke our curtain rails and also the walls, they didn't make good. They forgot to silicone one side of the window. They used foam for one big crack after I'd complained - another workman said that that isn't a good material to use as it creates later problems, I also noticed that it never hardened. I had to replaster everything and silicone it myself. They left out a screw. The corners of the windows don't join up. The edge of the windowsill looks like bitten nails, it is an absolutely terrible finish. They were also very rude, defensive, they weren't going to tell us that we would have to replaster the whole room and they didn't wear masks despite repeated requests, in the middle of lockdown in the Covid-19 pandemic.

Very pleased with replacement loft and bedroom windows installed by Crestshield. Workmen arrived on date and exactly on time, they were quick, efficient and they made no mess. No hesitation about recommending them based on my experience.

I am very happy with the work done by Crestshield Windows. The windows look fantastic and have made a huge difference to my flat already. Before they were installed I had the heating on all day and now I only need to turn it on for small amounts as the room holds the heat. The two guys who fitted my windows arrived at 8 am and were finished by 1 pm. Very efficient job and they knew what they were doing. Conducted themselves very professionally throughout.

We wanted all the windows in our house replaced with UPVC sash windows and having seen the excellent reviews on Which? decided to go with Crestshield. We met with Ben who made a good initial first impression and the quote seemed very reasonable. We were initially very pleased with the windows but soon realised that there was a draft coming through under the windowsill, a lot of the sealant around the windows looked messy and our kitchen floor was damaged. The fitter came back a few days later and fixed the draft and we were compensated for the damage to the kitchen floor. We were still not entirely happy with the finish around some of the windows but didn't get around to saying anything. However two years on and one of the windows, after being opened to clean it, wouldn't shut again very easily. Something had broken on the hinge/spring and the window then wouldn't slide up and stay up. The windows came with a 10 year warranty so we rang Crestshield at the beginning of October 2020. After chasing them several times and after at least a month, someone was eventually sent out to fix it (who arrived later than arranged) but when they arrived they didn't have the part so said they would ring the office to sort out getting it and get back to us to arrange getting it fixed. It is now nearly January 2021 and we haven't heard anything from them and still have a broken window. I appreciate the pandemic had caused some delays but a quick phone call to keep us updated takes a few minutes!

High praise to Crestshield Windows. Especially to Scott and Clint (and Ben the Owner) who all three days arrived on time and get the job done superbly. They have been very professional in every aspect from planning to installation. You have one very happy customer here. The windows look lovely and come highly recommended.

Communication from start to finish has been excellent, from our initial meeting with Peter to discuss the job, and various questions along the way addressed by Ben or Simone over the phone or by email. The fitters Scott and Linton worked hard and covered all areas with dust sheets and left the site clean and tidy. We are very happy with the new door and windows and would throughly recommend Crestshield for your replacement windows and doors. Thank you again.

Very easy to deal with from start to finish. Excellent communication. Good price and excellent standard of work.

Crestfield windows fitted new windows to the front and rear of our house. The team arrived on the Monday morning and if they had rushed the job or not been as neat and careful, could have had it all finished on the Thursday, but they took extra care and effort and completed it on the Friday, making sure we were happy with everything, before they left. Nothing was to much trouble and the price we were given, was the price that we paid. The windows look excellent and we are very pleased with them and again, we got exactly what we asked for. Would I recommend them to a friend? Without a doubt or hesitation.

Crestshield installed 3 double glazed windows at the front of my home. After getting quotes from competing brands like Anglian and SafeStyle, I found Crestshield priced similarly but crucially, I found them to be more trustworthy. They delivered a high quality product and kept me informed throughout the process. I did have a few changes after ordering which were dealt with very quickly. Thoroughly recommend!

We had a window installed in our 3 year olds bedroom. The window was fitted within an afternoon. The fitters were professional and tidy. However after they had left I noticed they had forgotten to fit the window restricter to prevent the bottom window from opening too wide. This was essential to prevent my son falling 20 ft onto a concrete patio! They said they would come back to fit it but after several calls over 3 months they failed to come. I called again just before lockdown was instituted and they said someone would pop around to fit it. I am still waiting...