Endorsed by Which?

Crestshield Windows Ltd

4.8

97 Reviews

Opening Hours
Today - 10:00–14:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a dedicated Family workforce, established since 1989. We employ no commission paid salesman and no gimmicks.

This allows us to keep our overheads low, therefore we are able to offer you a very competitive price for our high standard of workmanship and care.

We have a Showroom at 7 Croydon Road, Penge, SE20 7TJ, South East London, and also a small office in the Hastings area We are looking for homes in which to promote our high quality UPVC, Hardwood or Aluminium windows, Doors and Conservatories.

If you are interested in further information about our company or would like to see examples of our work in properties near you, we would be very happy to arrange this for you.

We became Crestshield Windows Ltd in 2018 please see our website for more information.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Double glazing installation
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • More Services

    • conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
97 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Good price and excellent standard of work.
Customer Service
Quality
Value
Very easy to deal with from start to finish. Excellent communication. Good price and excellent standard of work.
Customer in Greater London Posted on 13/10/2020 , work completed 08/10/2020
The trader replied (on 12/01/2021)
Thank you very much. I am glad you are happy Thanks Ben
Reliable and professional.
Customer Service
Quality
Value
Crestfield windows fitted new windows to the front and rear of our house. The team arrived on the Monday morning and if they had rushed the job or not been as neat and careful, could have had it all finished on the Thursday, but they took extra care and effort and completed it on the Friday, making sure we were happy with everything, before they left. Nothing was to much trouble and the price we were given, was the price that we paid. The windows look excellent and we are very pleased with them and again, we got exactly what we asked for. Would I recommend them to a friend? Without a doubt or hesitation.
Customer in Greater London Posted on 04/10/2020 , work completed 25/09/2020
The trader replied (on 12/01/2021)
Thank you for this. If i can help you with anything else, please call me Thanks Ben
Great quality windows and customer service
Customer Service
Quality
Value
Crestshield installed 3 double glazed windows at the front of my home. After getting quotes from competing brands like Anglian and SafeStyle, I found Crestshield priced similarly but crucially, I found them to be more trustworthy. They delivered a high quality product and kept me informed throughout the process. I did have a few changes after ordering which were dealt with very quickly. Thoroughly recommend!
Customer in Greater London Posted on 18/07/2020 , work completed 13/07/2020
The trader replied (on 12/01/2021)
Thank you so much for your review
Good Installtion but poor follow up customer service
Customer Service
Quality
Value
We had a window installed in our 3 year olds bedroom. The window was fitted within an afternoon. The fitters were professional and tidy. However after they had left I noticed they had forgotten to fit the window restricter to prevent the bottom window from opening too wide. This was essential to prevent my son falling 20 ft onto a concrete patio! They said they would come back to fit it but after several calls over 3 months they failed to come. I called again just before lockdown was instituted and they said someone would pop around to fit it. I am still waiting...
Customer in Greater London Posted on 17/07/2020 , work completed 17/12/2019
The trader replied (on 17/08/2020)
Hello I’m very sorry for this and I do agree we have let you down. We have been all over the place due to moving office premises and then straight into the COVID-19 situation. I have jumped on this now and have you booked in to put the restrictor hinge on to rectify the issue. Once again I truly apologise for this and moving forward I have put more procedures in place so this doesn’t happen again. Other that the issue above I’m glad you are happy with the installation and quality of work provided. Thank you, Ben Carter Company Director
New double glazed windows
Customer Service
Quality
Value
Great service from initial meeting to having the windows fitted. Friendly, professional and quality product. Would highly recommend Crestshield
Customer in Greater London Posted on 10/06/2020 , work completed 09/06/2020
The trader replied (on 12/01/2021)
Thank you very much.
Very good workmanship
Customer Service
Quality
Value
The 2 fitters from Crestshield fitted a new front door, side window and large window. They took great care to make the minimum mess, they were polite and relaxed which in turn gave me confidence in them. The finished work is lovely and I wouldn’t hesitate to recommend them - that’s how I found them in the first place!
Customer in Greater London Posted on 16/03/2020 , work completed 05/03/2020
The trader replied (on 12/01/2021)
Thank you for the kind words.
Crestshield WIndows
Customer Service
Quality
Value
Crestshield Windows did an excellent job in replacing all windows at our property. Work was undertaken on time and in line with our expectations with no surprises. Customer support was very good and staff professional and polite. Recommended
Customer in Greater London Posted on 01/02/2020 , work completed 15/01/2020
The trader replied (on 12/01/2021)
Thank you for taking the time to write this. Glad you are happy
Fantastic job done
Customer Service
Quality
Value
Bradley and his trainee Drew arrived each morning on time, smartly dressed in logo sweatshirts, providing a good image for the company they work for, Crestshield Windows. They fitted 6 windows and a front door, efficiently, neatly and were courteous and respectful the whole time. I am delighted with their workmanship and would wholeheartedly recommend them. The salesman Peter was professional at all times without being pushy and delivered the job he promised. This experienced far outweighed my previous experience with a bigger corporate window company and was much better value for money.
Marina Posted on 23/10/2019 , work completed 23/10/2019
Great work
Customer Service
Quality
Value
Great job on the conservatory roof done by Martin and Alex. They take great pride in their work and it shows. Friendly and accommodating, I would definitely use them again.
Dave Posted on 10/09/2019 , work completed 19/07/2012
Professional and stress-free
Customer Service
Quality
Value
Peter Carter did our initial survey and he was very friendly and professional. Bradley did a great job of the installation and it was completely stress-free. The windows look amazing and have completely transformed our house. Well worth every penny.
Sharon, Greater London Posted on 04/09/2019 , work completed 16/07/2019