Endorsed by Which?

Crestshield Windows Ltd

4.8

103 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a dedicated Family workforce, established since 1989. We employ no commission paid salesman and no gimmicks.

This allows us to keep our overheads low, therefore we are able to offer you a very competitive price for our high standard of workmanship and care.

We have a Showroom at 7 Croydon Road, Penge, SE20 7TJ, South East London, and also a small office in the Hastings area We are looking for homes in which to promote our high quality UPVC, Hardwood or Aluminium windows, Doors and Conservatories.

If you are interested in further information about our company or would like to see examples of our work in properties near you, we would be very happy to arrange this for you.

We became Crestshield Windows Ltd in 2018 please see our website for more information.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Double glazing installation
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • More Services

    • conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
103 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
New double glazed windows
Customer Service
Quality
Value
Great service from initial meeting to having the windows fitted. Friendly, professional and quality product. Would highly recommend Crestshield
Customer in Greater London Posted on 10/06/2020 , work completed 09/06/2020
The trader replied (on 12/01/2021)
Thank you very much.
Very good workmanship
Customer Service
Quality
Value
The 2 fitters from Crestshield fitted a new front door, side window and large window. They took great care to make the minimum mess, they were polite and relaxed which in turn gave me confidence in them. The finished work is lovely and I wouldn’t hesitate to recommend them - that’s how I found them in the first place!
Customer in Greater London Posted on 16/03/2020 , work completed 05/03/2020
The trader replied (on 12/01/2021)
Thank you for the kind words.
Crestshield WIndows
Customer Service
Quality
Value
Crestshield Windows did an excellent job in replacing all windows at our property. Work was undertaken on time and in line with our expectations with no surprises. Customer support was very good and staff professional and polite. Recommended
Customer in Greater London Posted on 01/02/2020 , work completed 15/01/2020
The trader replied (on 12/01/2021)
Thank you for taking the time to write this. Glad you are happy
Fantastic job done
Customer Service
Quality
Value
Bradley and his trainee Drew arrived each morning on time, smartly dressed in logo sweatshirts, providing a good image for the company they work for, Crestshield Windows. They fitted 6 windows and a front door, efficiently, neatly and were courteous and respectful the whole time. I am delighted with their workmanship and would wholeheartedly recommend them. The salesman Peter was professional at all times without being pushy and delivered the job he promised. This experienced far outweighed my previous experience with a bigger corporate window company and was much better value for money.
Marina Posted on 23/10/2019 , work completed 23/10/2019
Great work
Customer Service
Quality
Value
Great job on the conservatory roof done by Martin and Alex. They take great pride in their work and it shows. Friendly and accommodating, I would definitely use them again.
Dave Posted on 10/09/2019 , work completed 19/07/2012
Professional and stress-free
Customer Service
Quality
Value
Peter Carter did our initial survey and he was very friendly and professional. Bradley did a great job of the installation and it was completely stress-free. The windows look amazing and have completely transformed our house. Well worth every penny.
Sharon, Greater London Posted on 04/09/2019 , work completed 16/07/2019
Impressive
Customer Service
Quality
Value
First contact was with Simone (office lady), friendly and extremely helpful.Initial survey was with Peter. He was very professional, knowledgeable and very easy to talk to. He was very helpful, did an additional survey at my request. No nasty sales pressure. Ian the window fitter and his assistants Drew and Tate made a great job. Ian is very experienced and paid attention to detail ensuring that windows fitted very well and making good inside and outside. They were very polite, worked to agreed schedule leaving the place clean and tidy everyday. The windows are great quality and look lovely.
Grace, Bromley Posted on 14/08/2019 , work completed 08/08/2019
Really impressed
Customer Service
Quality
Value
Outstanding! They really take pride in their work which is so refreshing. They fixed the edges of the frame which wasn't necessary however he said it made the finish (which it did). Very polite and hardworking. They came at around 8.15am and worked through with no breaks until the job was complete finishing at around 2.30pm. Can't recommend them enough
Customer in Greater London Posted on 11/07/2019 , work completed 05/07/2019
Great service
Customer Service
Quality
Value
Have nothing but positives to say about Crestshield. Yes their quote was a touch (and only a touch) higher than others, but you pay for what you get. Windows delivered to my specifications with no hidden costs, quotes and installations happened when they were supposed to, near 24x7 comms from the owner to reassure and answer questions as they arise and all done within a very quick time frame. Don't be fooled by companies that say long lead times equals quality - Crestshield absolutely meet high standards in every regard without a 6 week wait. I have one issue with a window which has been well addressed and am now waiting in the manufacturer to resolve - all done with no quibble, fuss, or impact to me. Simply put, Crestshield have done everything I could hope for to make the otherwise expensive and rather dull experience of replacing windows a pleasure. I thoroughly recommend them!!
Customer in Greater London Posted on 02/07/2019 , work completed 29/05/2019
A+ Windows and A+ company and staff
Customer Service
Quality
Value
I wouldn’t hesitate to recommend Crestshield Windows and I am glad that a neighbour recommended them. When considering purchasing a product such as double glazing it opens a minefield of unknowns, but I had no need to worry because from day one; from having the first visit from Peter, my mind was put at rest and I am grateful to him for sharing his knowledge and expertise. There was no pressure what so ever and I was encouraged and given thinking time to research the products i.e.: windows/ locks and manufacturer. Peter even suggested design changes which did not effect the cost but has enhanced the appearance of the property. A survey was conducted by the fitter Ian in a timely and professional manner. During fitting, Ian was helped by Tait. Both were polite, friendly, professional and worked well as a team. The double glazed “linear” A+ windows look amazing. Although some minor damage was caused to render on removing original windows, Ian assured me that he would make good - well all I can say is that he was true to his word and once the render was replaced around the windows and allowed to dry, you can barely see a difference it blends in so well. The finishing of the windows is superb. Throughout fitting both Peter and Ben ensured things were going smoothly and kindly accommodated my diary. Crestshield Windows clearly care about their reputation and customers, which is evident by virtue of the fact they have been trading for the last 17 years. Thank you.
Customer in Greater London Posted on 30/05/2019 , work completed 14/05/2019