Endorsed by Which?

Damp Proofing Solutions

4.9

123 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Damp Proofing Solutions is a family run business originally founded over fifty years ago with our workmanship spanning over three generations. Over this period of time Damp Proofing Solutions have matured as a company with our highly skilled and knowledgeable employees tackling thousands of damp related issues year round.
Damp Proofing Solutions was originally based in Wolverhampton but as the company began to grow so did the areas in which we cover. Our surveyors and technicians are now working throughout the West Midlands and continue to help our customers to overcome damp, woodworm, condensation and wet & dry rot problems as we have done for five decades.
When the team at Damp Proofing Solutions arrive on a job the aim is to provide a fast, efficient and friendly service to our customers. Our highly trained surveyors and technicians will leave no stone unturned and will go out of their way to provide complete customer satisfaction from the moment they step foot in your home. We're also PCA registered

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Injection damp courses
    • Tanking Systems
    • Timber treatment services
    • Woodworm treatment
  • Plastering

    • Rendering
    • Screeding and dry lining
    • Skimming
    • Plastering
  • Exterior Decorating

    • Wall Rendering
  • More Services

    • damp survey
    • damp proofing surveyor
    • basement waterproofing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
123 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Peace of Mind
Customer Service
Quality
Value
Yes, we had a big problem. Our plaster had crumbled to reveal brickwork. l called “DPS”. Adam Gatenby came within two days to carry out a survey. Oh yes! We had rising damp in our downstairs room under the bay window and penetrating damp in two upstairs rooms. Adam explained very precisely the level of work that was entailed and how it would be carried out. Any questions we had, he gave us thorough answers explaining the smallest detail, so that we understood everything. He did say that there would be a lot of dust. (There was- it got everywhere) The three men arrived so punctually every day. They had to remove skirting boards which they very carefully labelled and stored in our garage. All three were very conscious it was our home and went out of their way to explain what they were doing, to make everything easy for us. The completed plastering is exemplary and does blend into our existing plaster line, like glass. We have to say, they were such nice men. They worked - nonstop. When the schedule of work was completed, to the agreed time schedule, they vacuumed, tidied up, and hosed the driveway, removing all the waste. If you have a damp problem, there’s no point in waiting (we had) it will only get worse. One hundred percent without any hesitation we would definitely recommend Damp Proofing Solutions, to make your home safe.
Elizabeth and Michael in West Midlands Posted on 17/08/2023 , work completed 03/08/2023
The trader replied (on 19/09/2023)
As an independent, family run business, customer recommendations are of paramount importance to us., which is why you can rely on us to deliver the highest standards of customer care, throughout your entire project. Getting feedback like this makes our effort worthwhile. Thank you. It is very nice to be appreciated.
Quick, clear and efficient treatment of damp issue
Customer Service
Quality
Value
Everything was very easy to arrange. The survey of the issue was thorough and the explanation of what needed doing was very clear and easy to understand. The work was completed no fuss. I would definitely contact them concerning damp issues in future.
Customer in Worcestershire Posted on 08/08/2023 , work completed 25/07/2023
The trader replied (on 10/08/2023)
As an independent, family run business, customer recommendations are of paramount importance to us, which is why you can rely on us to deliver the highest standards of customer care, throughout your entire project. Getting feedback like this makes our effort worthwhile. Thank you. It is very nice to be appreciated.
Trustworthy, professional, and job well done!
Customer Service
Quality
Value
Damp Proofing Solutions did some work for us at our home on 16th June 2023. I am very happy with the quality of their work. The team were very professional and well mannered and I felt comfortable leaving them in our home. They made every effort to ensure the place was as clean as possible before leaving by mopping and vacuuming - though of course, plastering does get rather dusty! I was really happy with both the initial consultation with Stuart, who was very informative, and the work carried out by the team following. I would not hesitate to recommend them.
Customer in West Midlands Posted on 21/06/2023 , work completed 16/06/2023
The trader replied (on 05/07/2023)
Thanks for the terrific review. We are always delighted to hear from a clients happy with the respect and professionalism demonstrated by our teams.
Professional Service
Customer Service
Quality
Value
Excellent service, clean and tidy, highly recommended. Damp proof work on two chimney breasts.
Which? Trusted Traders Consumer Posted on 04/05/2023 , work completed 07/04/2023
The trader replied (on 04/05/2023)
Thank you for taking the time to leave a review and sharing your experience. We were very pleased to read your positive comments. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project. Our goal is 100% customer satisfaction ⭐⭐⭐⭐⭐
Damp course for bay window
Customer Service
Quality
Value
Damp Proofing Solutions were excellent from start to finish. Very prompt communication. They provided a very detailed schedule of works and quote. Any questions were dealt with swiftly. The works were carried out in 2 days with each stage of the process explained in detail. Excellent workmanship and they made sure you were happy with everything. I wouldn’t hesitate in using them again!
Customer in Posted on 01/05/2023 , work completed 14/04/2023
The trader replied (on 06/07/2023)
Thank you for taking the time to leave a review and sharing your experience. We were very pleased to read your positive comments. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project. Our goal is 100% customer satisfaction
Absolutely brilliant
Customer Service
Quality
Value
From my initial contact with DPS, communication was prompt, friendly and helpful. Adam came for a site visit to assess a problem we were having with condensation and damp, he was thorough and very knowledgeable and proposed good solutions to tackle the problem. The appointment wasn't rushed, he listened and was more than happy to take the time to talk over the options. We opted to have two of the passive vents installed in two bedrooms, Tom who came to install these was also brilliant. Very polite, friendly, worked efficiently and was very considerate of our cream carpets, he left everywhere lovely and clean which was great after having some bad experiences with other less considerate trades. Can fully recommend!
Rebecca in West Midlands Posted on 23/03/2023 , work completed 20/03/2023
The trader replied (on 19/04/2023)
Thank you for taking the time to leave a review. We are very glad to hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project.
Great Service
Customer Service
Quality
Value
Work was carried out efficiently and politely. Beautiful finish on the end product.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 03/02/2023
The trader replied (on 10/02/2023)
Thank you so much for sharing your experience. Our goal is one hundred percent customer satisfaction, and it sounds like we achieved that goal with you.
Very pleased
Customer Service
Quality
Value
I am please with the work done by your crew. From start to finish they will very professional. And they made me feel at ease throughout the whole process. I will highly recommend them for any damp proof work in your home.
Customer in Worcestershire Posted on 06/02/2023 , work completed 15/12/2022
The trader replied (on 07/02/2023)
Thank you for taking the time to leave a review and sharing your experience. We were very pleased to read your positive comments. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project. Our goal is one hundred percent customer satisfaction.
Excellent service
Customer Service
Quality
Value
I recently contacted Damp Proofing Solutions regarding some mould/damp in my bedroom. A thorough survey was carried out by an extremely professional and knowledgeable chap called Adam who suggested we needed to improve the airflow by installing some ventilation points. The work was carried out the following week to a very high standard and I would have absolutely no hesitation in recommending this company to both family and friends.
Customer in Staffordshire Posted on 20/12/2022 , work completed 15/12/2022
The trader replied (on 05/01/2023)
We are very glad to hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us. Which is why we always try our hardest to deliver the highest standards of customer care, throughout your entire project.
Quick, quality, clean work. Great team and company.
Customer Service
Quality
Value
We went with these guys as we knew their work was top notch from a previous job they had done, and that they would give quality and clean service. Adam the damp surveyor was polite and as informative as ever. Laid out the options and gave us a lead time. Later he contacted us with a slot that opened up and we were able to have the work done sooner than expected. The team arrived ontime and laid out sheeting from door to the room to reduce mess. The damp proof membrane was installed on a whole external wall in a bedroom and boarded with plasterboard in one day. The next day the boards were skimmed and made good with the walls the window and ceiling. I love that smooth, well plastered feeling on the walls. It's a shame to have to paint them 🙂 All good and very satisfied with the work. Thanks
Customer in West Midlands Posted on 11/11/2022 , work completed 09/11/2022
The trader replied (on 08/12/2022)
Thank you so much for sharing your experience. Our goal is one hundred percent customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be five stars!