Endorsed by Which?

Damp Surveys Ltd

5.0

96 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Empower yourself by exploring past damp surveys and their solutions, grounded in our transparent, root cause, evidence-based approach at https://dampsurveys.com/cases. Avoid costly, damaging, and unnecessary damp proofing treatments or inappropriate ventilation.

When you are successful, please share a review with before-and-after photos to help demystify damp issues. Remember, a damp wall can take 6 - 9 months to dry out.

Damp Surveys Ltd specialises in resolving London's most complex damp problems, often involving leaks, penetrating damp, hygroscopic salts, and condensation, but no genuine cases of rising damp (the damp proofing industry's little secret). Due to high demand, our survey slots are limited: https://dampsurveys.com/booking-request.

Our independence is your advantage. As highlighted in the Which? report at https://which.co.uk/news/2011/12/damp-proofing-companies-exposed-in-which-investigation-274087, the damp proofing industry is plagued by conflicts of interest and misleading advice.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Timber treatment services
    • Injection damp courses
    • Condensation and humidification control
  • Surveyors

    • Building Surveyors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
96 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Incredible, thorough and most importantly - Money saving!
Customer Service
Quality
Value
I live in a converted building with 4 other leaseholders. One of the flats has had ongoing damp issues. Using a damp solutions business diagnosis of rising damp, the freeholder had previously signed off, and was continuing to recommend, very expensive damp course treatments. This was affecting all flats adversely from a financial point fo view. As leaseholders, we had some concerns about the costs and plans which were furthered by research on the subject. Eventually this led us to Simon and Damp Surveys. Simon performed a forensic survey of the flat in question. His commitment to work and follow up questions was second to none. Rising damp was immediately ruled out (we are in London) and upon delivering the survey, we had a very clear set of actions to address the issues. This did not include very expensive damp course treatments that would have been ineffective anyway. Had we used Simon's service originally, we would have saved well over £15k. We have managed to save £10k anyway. If you have damp issues, before you go anywhere near a damp solutions company, speak to Simon. You will save money. You will have a far more specific set of solutions that will fix your issues correctly, rather than misdiagnosing them.
Customer in Greater London Posted on 22/09/2020 , work completed 18/08/2020
Very happy with service
Customer Service
Quality
Value
Simon was very polite and competent, and gave a thorough report on all areas of the house that we had damp problems with. He even did a bit of handiwork fixing broken extractor fans, so went beyond the call of duty for a damp report! Report came back within a few days and covered all our options to fix the problems. Took all sensible precautions against spreading COVID
Customer in Greater London Posted on 14/08/2020 , work completed 05/08/2020
Excellent professional service
Customer Service
Quality
Value
Simon arrived promptly and observed appropriate covid precautions. The survey was thorough, and Simon clearly and simply answered all my queries regarding the science underlying the many and varied damp issues from which my cottage suffers. Specialist equipment was used to photograph & record water content, temperatures and relative humidity in normally inaccessible places (eg high roof area, under floorboards, within plaster). The 21 page written survey arrived in less than one week, and was extremely detailed and clear, with photographs and meter readings. It also gave numerous links to useful non- commercial websites for further information. Suggestions for solutions to the problems recorded were made. Simon was at all times helpful and professional, and I can warmly recommend him and his company to everyone.
Customer in Greater London Posted on 13/08/2020 , work completed 13/08/2020
Comprehensive survey and report
Customer Service
Quality
Value
Simon conducted a thorough inspection of the property, looking at all possible sources of damp inside and out. He explained what was causing the problems (excess humidity caused by insufficient ventilation) and supplied clear and helpful recommendations in his report. Simon took time to answer my questions, conducted his investigations in a careful manner and remained courteous and polite at all times. As a result, I feel much better-informed and confident about the 'next steps'. Thanks, Simon.
Customer in Greater London Posted on 29/07/2020 , work completed 15/07/2020
Professional service in a timely manner!
Customer Service
Quality
Value
Simon was very professional right from the start, talking me through the process, The work was done and agreed to schedule and on budget. The report followed shortly after which was easy for me to understand. He spent time to explain things and the implications for them. I would highly recommend Simon and his services.
Customer in Greater London Posted on 19/07/2020 , work completed 14/07/2020
Reliable and useful survey
Customer Service
Quality
Value
Very pleased with the professionalism of the damp survey. It made perfect sense and gave good advice on how to improve the issues identified. Above all it was independent unlike surveys linked to selling rectification services. The costing of recommended work was very low compared to what we were afraid we might have to spend. Money well spent.
Customer in Greater London Posted on 19/06/2020 , work completed 10/06/2020
Problem solving for complex damp issue
Customer Service
Quality
Value
Simon provided a highly professional and thorough service. We were impressed with his perseverance to look at all the different angles of our damp issue and thankful for the logical way he approached it. The report we received was detailed and gave us a clear way forward. He was also conscious of social distancing whilst performing his role for which we are grateful. His work has resolved a long running issue which many others could not fathom.
Customer in Greater London Posted on 10/06/2020 , work completed 05/06/2020
Helpful and clear
Customer Service
Quality
Value
Simon was really helpful, explained everything and gave us a clear idea of how we could manage our damp. Would highly recommend.
Customer in Greater London Posted on 08/06/2020 , work completed 02/06/2020
Great work, efficient and helpful!
Customer Service
Quality
Value
Simon was extremely helpful and quick to determine the causes and fixes for our damp problem, which turned out to be a condensation problem. After having been quoted upwards of £800 to fix rising damp, we obtained a second opinion from Simon for his £250 survey. He visited and inspected the property, inside and out, for around an hour, and managed to determine that we in fact had a condensation problem, saving us a lot of money and further problems down the line! Most of the issues would be cleared up with relatively cheap and simple fixes, including fixing our bathroom extractor fan and getting our exterior brickwork repointed. Simon's thorough and detailed report arrived a few days later, and gives us a great deal of information on the causes and solutions to our problems. Simon himself was polite, friendly, very well-informed and helpful. Would definitely recommend getting his expert opinion before agreeing to any expensive damp proofing - you might not need it!
Customer in Greater London Posted on 04/06/2020 , work completed 18/05/2020
Very thorough and helpful
Customer Service
Quality
Value
Simon Hinchin carried out a damp survey on our property. He arrived on time on the day fixed and was very thorough and helpfully explained the problems he could see as he went around the property. Mr Hinchin’s report was detailed, supported with photos, and helpfully set out which problems were more urgent than others, which helped with budgeting.
Customer in Greater London Posted on 03/05/2020 , work completed 11/12/2019