Endorsed by Which?

Homesafe Glazing

5.0

169 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020
Jul 2019

About

Homesafe Glazing and Locks are a local run business, based in Kingston Upon Thames, with over 25 years’ experience within the home improvement industry, providing a professional and friendly service to customers in Surrey, London and some areas of the South East.

We take extreme pride in providing an individual and personal service, have a great reputation within the local area and come highly recommended by our customers, both new and old. The majority of our work comes from ‘word of mouth’, one of the many reasons for this, is due to our high standard of workmanship and our customer care. We will always give honest advice and aim to provide the best product and services to meet your needs.

Unlike other home improvement companies, we survey for free - this means an experienced surveyor or engineer will visit with no call out charges. Carrying out a survey allows us to give you an accurate quote, so there are no nasty surprises. It also ensures our work is carried out to the highest possible standards.

What we do

  • Doors

    • Bi-fold doors
    • Fire doors
    • French doors
    • Patio doors
    • Front door
    • Composite doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Stained glass
    • UPVC Windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
169 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Window installation
Customer Service
Quality
Value
All I can say is that from the time I met David, I knew that I wanted his firm to install our windows. I did obtain two other quotes one cheaper but I decided to stick with Homesafe Glazing & Locks. I wasn’t disappointed, the level of service we received from when we first met David to the installation was amazing. Nothing was too much trouble, everything was explained. The installation went smoothly, the windows look great. Our flat was left clean & tidy. The aftercare was also great, the FENSA certificate arrived within a week. I would highly recommend Homesafe Glazing & Locks.
Fiona in Greater London Posted on 05/08/2023 , work completed 19/06/2023
Excellent Service from quote to fit
Customer Service
Quality
Value
From the initial contact through to the fitting Danny at Homesafe Glazing and Locks provided a thorough professional service. The fitting was done on time to an excellent standard and as per quote. It is always hard selecting reliable contractors from an area you don't know but i would have no hesitation in recommending Danny and the Homesafe team
Customer in Derbyshire Posted on 14/07/2023 , work completed 27/06/2023
Replacement of French doors in my conservatory
Customer Service
Quality
Value
I have a large, old conservatory on the back of my house and the French doors were in a bad state of repair. They needed replacing, but I was told it would be quite difficult to do, given the age of the conservatory. I saw Homesafe Glazing on Which? Trusted Traders website. They had excellent reviews so I contacted them. David came to have a look and said it could be done. He did a very thorough survey of the job and their quote I felt was reasonable. The new doors were fitted last week according to the time schedule and budget. They did an amazing job and the end result is far better than I expected it would be. The doors fit so well you would not know they are a recent addition. It’s given the whole conservatory a facelift. The two man team worked quickly and efficiently and left the site as they found it. I am absolutely delighted with the result and would definitely use this company again. I can highly recommend them. They were also pleasant and helpful throughout and happy to answer any queries I had.
Judy in Greater London Posted on 13/07/2023 , work completed 06/07/2023
New windows for the front of our property
Customer Service
Quality
Value
I’d recommend Homesafe to anyone looking for new windows. The work they carried out was excellent from start to finish and we could not be happier with the job they did. After recently purchasing our property, we realised the old single glazed windows were beyond repair and needed replacing. We got round a number of potential suppliers but Danny stood out from the rest. Everything was easy, from the quote, paying a deposit and the final fit, all ran like clockwork. Danny and the guys are great, if you’re looking for new windows - go with them, you won’t regret it!
Customer in Greater London Posted on 21/06/2023 , work completed 15/05/2023
The trader replied (on 05/07/2023)
Thank you for such kind words. We really appreciate it.
Professional, friendly, great work
Customer Service
Quality
Value
From start to finish these guys were professional and a pleasure to work with. They replaced the bay window in my living room and a failed unit in another window. I could not have hoped for a better result. Their quote was competitive without being the cheapest but the small amount extra was well worth it. Happily recommend their work and their approach.
Customer in Greater London Posted on 15/06/2023 , work completed 13/06/2023
Replace window panes where glass had blown.
Customer Service
Quality
Value
Professional, polite and efficient. I have been very pleased with the communication and completed work. The team were tidy and the project was finished on time to a good standard. I would recommend this company without any hesitation. Many thanks.
Customer in Surrey Posted on 30/05/2023 , work completed 30/05/2023
Outstanding service and professionals in their trade
Customer Service
Quality
Value
I found the team at Homesafe really super professional. They are prompt at the whole experience - from quoting right through to helping you make choices about options, to installing and then also they have been so good with coming back and checking on things even after install and payment. I would highly recommend them to anyone.
Customer in Greater London Posted on 02/05/2023 , work completed 07/04/2023
Great quality work
Customer Service
Quality
Value
David provided a quote promptly after his initial visit and turned up as promised to complete the work (an external door to the garage). The work was completed to a very high standard and everything was cleared away (including the old door and frame). I wouldn’t hesitate to recommend Homesafe.
Customer in Surrey Posted on 18/04/2023 , work completed 02/02/2023
Excellent work - again
Customer Service
Quality
Value
I contacted Homesafe recently to assess three double-glazed windows which appeared to have an issue with condensation. The recommendation was to replace the panes and the window locks, which was completely per the quote and within a great timeframe. I'd worked with Homesafe before, following a recommendation and was really pleased with the service from the point of the initial assessment through to the works being completed. Would highly recommend and would definitely use their services again.
Kate in Greater London Posted on 15/04/2023 , work completed 14/04/2023
Replacement of windows
Customer Service
Quality
Value
Homesafe replaced three sets of windows and our front door. Very professional at all times and great to have David as a main contact throughout. The team were on time, helpful and tidy and we are very pleased with the result. Would recommend.
Customer in Surrey Posted on 12/04/2023 , work completed 24/11/2022