Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

418 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

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Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
418 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Supply of foam to equipment carry case
Customer Service
Quality
Value
Friendly and helpful from the start. Supplied and fitted foam to carry case quickly and efficiently. Would highly recommend.
Customer in Hampshire Posted on 02/06/2022 , work completed 01/06/2022
The trader replied (on 07/06/2022)
Our customer required some foam cut to size to protect a work of art in side a carry case which we completed asap
Supply and fit cushion cover and arm caps
Customer Service
Quality
Value
Quite simply a top job at a fair price. The standard of the work is high and the attention to detail is clear.
Customer in Southampton Posted on 30/05/2022 , work completed 30/05/2022
The trader replied (on 31/05/2022)
Only a small job ,if it is important to our customer it is important to us . Very often this leads to a bigger job from this customer or they recommend us .
First class service
Customer Service
Quality
Value
Derek and his team did a great job repairing a small sofa that my kids managed to damage. Everything from the communications, collection, repair and delivery was perfect. The work completed is to an excellent standard and it actually feels more sturdy than when the sofa was new. Great job Derek and team, would definitely use again and recommend to others!
Customer in Hampshire Posted on 27/05/2022 , work completed 26/05/2022
The trader replied (on 31/05/2022)
Thanks for your review , once again only a small job the back leg of a small love seat was broken and has come away from the frame . Whilst the job was in our workshop we also strengthened the other back leg to make sure it would not need repairing in the the future
Consistently good work.
Customer Service
Quality
Value
I have used this firm for many many years and they are always excellent. They are friendly and cheerful, do high class work on furniture repairs and creating new items, and keep to dates and prices.
Customer in Southampton Posted on 16/05/2022 , work completed 13/05/2022
The trader replied (on 17/05/2022)
Thank you for a short but sweet review , with over nearly 44 years in business we have always strived to meet our customer expectation's or indeed to excel is our main objective If the job is important to our customers then its it is important to us.
Excellent customer service
Customer Service
Quality
Value
I am so glad I found Dee Cee Upholstery, by asking on a village FB group if anyone knew of a good upholsterer. The service and kind reception when I came to visit was such a positive experience! It was only a small job; to dress buttons and fasten down on an old foot stool, and the job was done beautifully, swiftly and with great experience and care. I would happily recommend Dee Cees' to anyone requiring expertly carried out upholstery work - and I will be back! Have already recommended to two friends. Thank you Dee Cee!
Customer in Hampshire Posted on 15/05/2022 , work completed 13/05/2022
The trader replied (on 17/05/2022)
Our customer who had recovered a stool herself ,but could not fit the buttons. We made up the buttons in her own fabric and fitted them to her stool top . We even made sure that the pattern on each one was different
Good experience
Customer Service
Quality
Value
From the first phone call to Deecee Upholsterers and the visit to my home I was treated with courtesy and patience. There was no pressure to agree to anything I was not happy with, and I was given impartial advice Though I only wanted one armchair recovered and reconditioned. It was not cheap (I could have bought a new chair for a lot less) I had a sentimental attachment to the old one. All in all I am very happy with the transaction
Customer in Hampshire Posted on 25/04/2022 , work completed 25/04/2022
The trader replied (on 17/05/2022)
Whilst i agree that top quality re-upholstery does not come cheap, pound for pound it is the most cost effective option in the long run ( remember the old adage buy cheap buy twice ) Thank you for your business
Great Job
Customer Service
Quality
Value
Well done, really professional. Chairs were collected and returned which was really helpful. Very Pleased.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
The trader replied (on 11/02/2022)
We stripped the six dining chair seats to the base frame and re-upholstered them, four chair frames were also repaired and re-glued We used top quality fire retardant foam and recovered them in a hard wearing fabric .
Excellent.
Customer Service
Quality
Value
Two, three seater sofas reupholstered. Found exactly the right fabric for us. Did the job when they promised and on time. The result is superb. Excellent in every way.
Customer in Hampshire Posted on 08/02/2022 , work completed 08/02/2022
The trader replied (on 12/02/2022)
Mike and Eve were customer of ours 15 years ago as they were so pleased with our previous re-upholstery service and excellent finished job we were the obvious choice My partner Karen helped them to choose the perfect fabric from over 150 pattern books in our showroom. Our customers opted to have their sofas and box ottoman together with tailor made arm caps protected with insurance backed anti stain warranty.
Amazing transformation of chair.
Customer Service
Quality
Value
I had an old reproduction button back chair that needed revitalising and Derek was happy to reupholster it, having recovered our sofa with purple velvet to an excellent standard. I really wanted a Liberty print fabric but I knew it would be expensive. Derek told me how much fabric I would need and waited patiently for me to buy it and proceed when I was ready. The fabric arrived and Derek took the chair and it away. When he brought it back to choose a braid rather than studding I was amazed and delighted. He suggested I keep the braid catalogue overnight and check my choice in the daylight. I received the completed chair within a couple of days and it looks fabulous. I love this iconic Liberty peacock feather Hera print and have a stunning piece of furniture. Thank you Derek 😊
Customer in Hampshire Posted on 01/02/2022 , work completed 01/02/2022
The trader replied (on 10/02/2022)
It was great to work with our customers, their classic deep button back reproduction showood chair was re-upholstered without the buttons as they would distort the beautiful pattern of iconic Peacock Feather Hera the Liberty Print. The chair was trimmed with antique studs before which were replaced by a chocolate coloured gimp/braid which complemented the fabric and the polished showood. Thank you for your business and for taking the time to post a review.
First Class Workmanship
Customer Service
Quality
Value
Extremely pleased with the re-upholstery of our two Armchair Cushions at Dee-Cee Upholstery and Interiors. First Class Workmanship at a reasonable price and an excellent Customer Service. Work completed within a week. Refreshing to find someone like Derek and his Wife. Highly recommended.
Customer in Hampshire Posted on 30/01/2022 , work completed 22/01/2019
The trader replied (on 02/02/2022)
Our customer tried out the different density fire retardant foams on offer to choose from, after sitting on them they chose a medium seat grade wrapped with polyester and stockinet lining. We filled their existing seat covers, with the new interiors. The back cushions were filled with polyester fiberfill and rather than replace the interiors completely we put extra filling in them which was the less expensive option. There is no job too small for us to take on, if it is important to our customer it is important to us.
Great job on antique chair
Customer Service
Quality
Value
We have an antique chair which has been the family for many decades, and which was looking and feeling tired. DeeCee have done an excellent refurbishment job on the chair, transforming it, and done so in promptly, in about 10 days.
Customer in Hampshire Posted on 26/01/2022 , work completed 21/01/2022
The trader replied (on 02/02/2022)
We specialize in traditional antique re-upholstery and use original skills passed on through the ages. The chair was reupholstered in soft chenille, when working on antique upholstery we always use traditional fillings such as horsehair and cotton linter felt i.e. no foam.
Beautiful and efficient reupholstery
Customer Service
Quality
Value
I commissioned Dee Cee to repair and reupholster my grandfather's old rocking chair and some more modern dining chairs and they have done a superb job. Karen helped me decide on the right fabrics from an impossibly large array of options and they look perfect now the chairs are done and home. Derek showed great attention to detail on the work, as well as providing a super-efficient collection and delivery service. They only take the chairs away when they are ready to do the work, and the project was complete within a week. The finished chairs are a world away from what they were and are a real enhancement to my home now. Thank you Dee Cee!
Customer in Hampshire Posted on 18/01/2022 , work completed 18/01/2022
The trader replied (on 19/01/2022)
Thank you for a superb customer review, as it outlines every thing that we strive for here at Dee Cee Upholstery Regards Derek Caplen F.A.M.U. ( Fellow Of The Association Of Master Upholsterers )
Excellent good quality work
Customer Service
Quality
Value
I had a stool top re-upholstered. Nicely done and no doubt will last a lifetime.
Joe in Hampshire Posted on 11/12/2021 , work completed 10/12/2021
The trader replied (on 17/12/2021)
Hi thank you for your positive review , you brought in a round stool top which you had made your self . We up-upholstered your stool top with the best quality fire retardant high density foam ,you chose a burgundy red chenille that we self piped to the top edge . Regards Derek F.A.M.U & S.F ( FELLOW OF THE ASSOCIATION MASTER UPHOLSTERERS & SOFT FURNISHERS )
Suite overhaul
Customer Service
Quality
Value
A full overhaul and recovering of a three piece suite, restoring it to the same brand new condition as when we bought it nearly twenty years ago. Done quickly within the time estimated and delivered when agreed. The whole process from original visit to delivery went very well. They also supplied furniture for us to use whilst the job was being done. Cost was very similar to a big national company, so it was good to go local.
Stephen in Southampton Posted on 05/12/2021 , work completed 22/11/2021
The trader replied (on 07/12/2021)
Hi Stephen thank you for an excellent review, having re-upholstered and not just recovered your sofas and chairs we are sure that your three-piece suite will last another 20 years. Which I am sure that you agree gives you great value for money. Since 1978 we have always gone the extra mile by providing our customers with "courtesy chairs "to use whilst your furniture is in our care, and you are left sitting comfortably.
Perfect job - better than expected
Customer Service
Quality
Value
I couldn't replace my kitchen chairs as they didn't do them anymore so got them recovered and they are as good as new - really pleased. Also feel virtuous and better for environment to redo than throwing away
Customer in Southampton Posted on 26/11/2021 , work completed 26/11/2021
The trader replied (on 30/11/2021)
Re - upholstery is one of the oldest forms of recycling now called up cycling . and saves a trip to the dump , and less going to landfill.
Craftsman who create something special
Customer Service
Quality
Value
We had a chair and ottoman reupholstered in a 'designer guild' fabric. The chair was brand new from loaf. The chair is better than new with more plump cushions and a more luxurious feel. Customer service is second to none. You really feel in the hands of masters.
Customer in Hampshire Posted on 09/11/2021 , work completed 09/11/2021
The trader replied (on 30/11/2021)
What a great review , this outlines everything we strive for in traditional old fashioned service
Repair of broken seat spring
Customer Service
Quality
Value
A very rapid response, with the whole job completed within the week including a pickup and return. Excellent communication and workmanship.
Customer in Southampton Posted on 15/10/2021 , work completed 15/10/2021
The trader replied (on 19/10/2021)
Whilst this was only a small repair job, if it is important to our customer it is also important to us. As another satisfied customer can recommend us to potential future clients and it is helpful to our business.
Sofas better than new!
Customer Service
Quality
Value
We had 2 sofas 15 years old & they were a little tired in particular the material although we loved the style & size. Throughout the whole process, Derek & his team made it easy from going through fabrics to the end result. The workmanship far exceeded our expectations. We opted for firmer seat cushions & all new scatter backs. Our sofas are now unique & better than new. You need to remember that upholstery isn’t a cheaper option to buying new but what you get is far better in quality of padding, comfort & material & that will stay looking great for longer. Having looked at new sofas the quality isn’t there. We now have two beautifully unique pieces. I was originally recommended this company from a family member who had new arm covers made for her sofa & I have to say it’s the best decision I made going with Dee Cee, I will also be recommending them on.
Customer in Southampton Posted on 15/10/2021 , work completed 14/10/2021
The trader replied (on 15/10/2021)
The 2 sofas that we re-upholstered and not just recovered with new fabric . They were both good quality and well worth investing in having them done, as they had great potential. Thank you Andrea for this superb review and it highlights everything that we strive for.
Quality cushion
Customer Service
Quality
Value
We required a cushion for our bench in the kitchen. Dee Cee Upholsterers created a quality cushion that will take years of use without showing wear and tear as the manufacture process was very thorough. Quite expensive but a excellent product.
Customer in Hampshire Posted on 06/10/2021 , work completed 27/09/2021
The trader replied (on 07/10/2021)
We supplied a top-quality 3" fire retardant foam cushion interior which was wrapped in polyester and stockinet lining for your bench seat. The cushion was made with a box self piped edging fitted with a zip. As with anything quality comes at a price. We are pleased that you gave us a 5-star rating for quality and you stated that it was an excellent product. At this point, I would like to thank you for your email received on 28/09/21. " I Just would like to say thank you for making my seat cushion. I am so pleased with the quality of workmanship and the time it took to make it. It looks fantastic and I appreciate the effort taken to complete it, with the material that you were given. I love it"
Excellent work at less than expected!
Customer Service
Quality
Value
Derek came to assess what was required and quoted to re-plump the leather seat on my chair, which was very compressed, and also replace the webbing, as well as plump the back as well. They collected it, completed the work and returned it in 10 days. I asked for the seat cushion to be firm and am delighted with the result. In addition, they called to say that the work took less time than expected, so reduced the price they originally quoted, which was a pleasant surprise. Very efficient and professional company, who also offer a warranty on their work.
Customer in Hampshire Posted on 23/09/2021 , work completed 07/09/2021
The trader replied (on 24/09/2021)
When I paid a visit to quote for the job in hand, the electric recliner chair leather seat needed to be stripped out to the base frame and be reupholstered. Using a firm fire retardant high resilient foam interior, and whilst we had the chair in our workshop we put extra padding in the back. Thank you for your excellent review
Top quality work.
Customer Service
Quality
Value
We are really pleased with the work Dee Cee Upholstery have completed. They made 5 new cushions for our suite and it is now like having a completely new suite without the expense of a brand new suite. It is such a sensible option to upgrade and refresh a tired suite with newly made seats and covers. The suite is really modern looking now and fabulously comfortable. The work has been top quality, reasonably priced with a friendly and quick service. Highly recommend Dee Cee Upholstery.
Nick in Southampton Posted on 13/09/2021 , work completed 13/09/2021
The trader replied (on 14/09/2021)
Hi, Nick thank you for such a positive and comprehensive review, your kind words speak volumes about our service and that you would highly recommend us . Your suite in your lounge is another extension of our " Showroom in Hedge End "
Reupholstery of sofa
Customer Service
Quality
Value
Derek and team have been a pleasure to deal with. We have had an old M&S sofa (24 years old) re-upholstered to an amazing standard, it looks better than new. The craftsmanship and attention to detail is second to none. It was a 2 week turnaround and they kindly provided chairs for us to use in the interim period. I would thoroughly recommend Dee Cee upholstery and will be returning in the future.
Julie in Hampshire Posted on 06/09/2021 , work completed 26/08/2021
The trader replied (on 14/09/2021)
Thanks Julie for a superb review on the re-upholstery and recovery of your sofa bed. As you now know your sofa bed is now as good as new and we always try and go the 'extra mile ' You also mentioned our free to use courtesy chairs for you to use whilst your furniture is in our care. regards Derek Caplen F.A.M.U. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERERS & SOFT FURNISHERS )
Excellent Workmanship
Customer Service
Quality
Value
I am over the moon with the quality of workmanship from Dee Cee Interiors. I was apprehensive about having my suite re-upholstered, but wow I have two absolutely unique stunning sofas, in superb fabrics. Derek and his team spent time explaining about the fabrics and which fabrics would crush over time and which wouldn't. The staff at Dee Cee were always very helpful and friendly, the whole experience was excellent, very personal and friendly, yet professional. I have absolutely no hesitation in recommending Dee Cee Interiors. A first class job!
Melanie in Hampshire Posted on 03/08/2021 , work completed 30/07/2021
The trader replied (on 03/08/2021)
Hi Melanie, thank you for such a glowing and first class review. As you know we spent a lot of time getting the right fabric for your sofas and we must say your final selection has resulted in a stunning finished job.
Had 4 dining chairs recovered
Customer Service
Quality
Value
Would really recommend DeeCee upholstery. A fantastic job was carried out recovering my dining chairs. They had a great selection of materials available to choose from, but helped narrow the selection down for me to make choosing easy and simple. They also offer a stain protection and collected and dropped off my chairs to my house, which was really helpful. Great customer service and a very professional job, will definitely be using again.
Caroline in Southampton Posted on 12/07/2021 , work completed 12/07/2021
The trader replied (on 15/07/2021)
Hi Caroline thank you for your review, as your chairs were 30 years old they were in need of stripping back to the frame and re- upholstered. It is nice to hear your comments about great customer service and that we have done a professional job .
Helpful and professional
Customer Service
Quality
Value
I ordered a cushion pad for a bay window seat. I was able to communicate all measurements and requirements on-line with same day responses to all my requests. The final product soon ready and is perfect for my use. I can recommend this service without reservation.
Customer in Hampshire Posted on 06/07/2021 , work completed 28/06/2021
The trader replied (on 09/07/2021)
Our customer in Totton emailed her requirements for a very large made to measure window seat cushion interior . We were able to work off the very good detailed diagram and measurements supplied for us to cut the medium density fire retardant foam to size . Adhering to our customers instructions we then glued a 4 oz. polyester wadding to the foam and then covered the window seat in a stockinet lining. I delivered the completed job free of charge on the way home .