Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

429 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
429 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Fabulous Repair
Customer Service
Quality
Value
My dog chewed a very visible part of our 4 year old sofa. We emailed to ask if just that piece could be reupholstered. Communication was quick and helpful. I had to order the matching material from Next and it was 8 weeks for delivery. Once I had it , I emailed and they collected my sofa within a week and it was returned within the following week. Fabulous. You cannot tell. Friendly respectful helpful.
Customer in Hampshire Posted on 19/10/2022 , work completed 18/10/2022
The trader replied (on 28/10/2022)
The front bottom border of the sofa was damaged by their dog who had chewed it . We recovered part of the sofa when our customer supplied us with matching fabric , when the job was completed our customer was highly delighted that it is now in perfect condition and was glad that we had been recommended to her.
Outstanding work and Customer Service
Customer Service
Quality
Value
They reupholstered 2 ancient armchairs which were much loved by my late husband. From the first visit to the final delivery, nothing was too much trouble. The ‘new’ chairs are outstanding and will certainly last and be admired for many years to come. It is quite rare to come across this high level of skill and professionalism and well worth the money spent. I would never use anyone else and would recommend them to anyone looking for high quality restoration.
Customer in Southampton Posted on 11/10/2022 , work completed 11/10/2022
The trader replied (on 12/10/2022)
We recovered these 2 arm chairs over 20 years ago and way back then our customer was highly delighted just as she is now. When the chairs were stripped out in our workshop they were in a very worn state and in need of re-upholstering as opposed to just recovering . The "as new " chairs should last for the next 20 years . This excellent review outlines everything that we strive for with all types of upholstery that passes through our highly skilled master upholsterers. We are always prepared to go the " the extra mile " for the satisfaction and comfort of our loyal customers
Reupholster Fireside Chair
Customer Service
Quality
Value
We bought a very comfortable fireside chair secondhand which was showing its age. We took the chair in for an estimate and Mr Caplen was very helpful suggesting what type of material would suit the chair. The work was completed in about 3 weeks and we are extremely pleased with the finished results. Well worth the money!
Customer in Hampshire Posted on 09/10/2022 , work completed 06/10/2022
Reupholstering Dining Chairs
Customer Service
Quality
Value
From the time we took in one of the chairs for a quote, we were impressed with the professional service. We were given clear time scales and when they arranged to both collect and return the chairs their timekeeping was excellent. The quality of the work was excellent and we were extremely happy with the finished result. The six dining chairs both looked and felt brand new
Customer in Southampton Posted on 19/09/2022 , work completed 08/09/2022
The trader replied (on 23/09/2022)
Thank you for your 5 star review, we are delighted that you were impressed with the professional service that we provided, when we stripped out your six showood dining chairs (both seats and backs) to the bare frame and re-upholstered them in a traditional flatweave fabric, the edges were finished off with a twin piping in the same fabric. We always try to keep delivery dates etc. It is very satisfying that you describe our work as excellent, and we are pleased that you were extremely happy with the finished result . Kind regards Derek Caplen F.A.M.U.&.S.F (Fellow of The Association of Master Upholsterers & Soft Furnishers)
Great Work
Customer Service
Quality
Value
Derek undertook a complete overhaul of our antique sofa. Great job, performed on time and to a very high quality.
Customer in Wiltshire Posted on 08/09/2022 , work completed 02/09/2022
The trader replied (on 23/09/2022)
Our reputation as master upholsterers who specialize in top quality traditional re-upholstery goes far and wide ( our showroom and onsite workshops are based in Portswood Southampton and Ruth came to us all the way from Malmesbury in Wiltshire. The two seater button back Edwardian sofa was stripped out to the bare frame and was completely re-upholstered in an antique gold linen style flatweave fabric .We then replaced the coil seat springs and covered both seat and back in calico lining ready for the fabric to be applied. To add the finishing touch and make the job complete we cleaned and waxed the turned showood oak legs which enhanced the patina of the wood . Once again job completed on time to a very high quality thank you for your review and business
Superb workmanship
Customer Service
Quality
Value
Dee Cee has carried out the re-covering of 2 x wingbacked armchairs. Throughout the whole process, they provided friendly, helpful advice in choosing the best materials. Their workmanship and service was superb and would recommend them to anyone
Customer in Hampshire Posted on 24/08/2022 , work completed 23/08/2022
The trader replied (on 26/08/2022)
The two traditional style wing chairs were not just recovered , the original fabric was removed and the upholstery was then stripped out as required and re-upholstered including supplying replacement fire retardant seat cushion interiors wrapped in polyester wadding and stockinet lining. It was very pleasing to find our service was superb and that they would recommend us to anyone
Replacement springs in a chair.
Customer Service
Quality
Value
A very prompt and courteous service, Very pleased with the quality of work. Derek inspired confidence and was willing to do the work when nobody else was. We were not disappointed and we would definitely use them again.
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 14/07/2022
The trader replied (on 05/08/2022)
If a job is important to our customer it is important to us . It is nice to know that i inspired confidence in our our service and that we took the job on when nobody else would do it, another satisfied customer !
Window seat cushion cover
Customer Service
Quality
Value
I was really pleased with the friendly and reliable service Derek at Dee Cee Upholstery provided. The finished outcome, a window seat cushion cover, was better than I could have hoped for! My only slight niggle is that, days after I thought the job had been started, I had to confirm a third time that I wanted the work to be done. This meant that I had to wait a bit longer but it was well worth the wait!
Customer in Southampton Posted on 11/07/2022 , work completed 07/07/2022
The trader replied (on 05/08/2022)
The window seat was custom made by our customers carpenter . The fabric used was a chenille selected from our end of rolls in our remnant room at ( ( at half the normal retail price ) . We upholstered the base using 3 " medium density fire retardant foam covered with an interliner of 4 0z polyester . We then trimmed the top edge with piping in the same fabric and delivered the window seat free of charge, as our customer stated it was worth the wait.
Great service
Customer Service
Quality
Value
DeeCee reupholstered two armchairs for us. Their service was great, from the moment I went to their shop to look at fabrics to the moment they delivered our chairs. They kept us informed of timescales and progress and the work is of a high quality. Our chairs are like new again!
Customer in Hampshire Posted on 08/07/2022 , work completed 08/07/2022
The trader replied (on 05/08/2022)
The two arm chairs were not just recovered they were stripped down to the bare frame and were completely re-upholstered to to comply with the latest fire retardant fire regulations . It is nice to receive comments that our service was great and the chairs are like new when we delivered them . ( this is everything we strive for , to have another satisfied customer. )
Very helpful owner for my DIY project
Customer Service
Quality
Value
I needed materials for a home upholstery project. I called in here and was able to get all that I needed. Derek was very helpful showing me many options and explaining how to go about my project. Super useful. Thank you.
Customer in Hampshire Posted on 30/06/2022 , work completed 28/06/2022
The trader replied (on 04/07/2022)
We supplied fire retardant upholstery foam ,our customer also bought fabric from our remnant room which cost half price or less . I explained how to apply spray adhesive and the best way to fix the fabric for his D.I.Y project .
Reupholster of a sofa bed
Customer Service
Quality
Value
Wide selection of available fabrics. Quote produced quickly. Arrived to collect sofa bed on time and delivered back on time. The work was perfect, all the patterns were matched and symmetrical. We could not have wished for more.
Jill in Hampshire Posted on 09/06/2022 , work completed 09/06/2022
The trader replied (on 11/06/2022)
Jill chose a Sanderson linen union fabric to re-upholster and recover her good quality sofa bed . We stripped the sofa bed to the bare frame and used the latest fire retardant high density foam , the seat cushion interiors were replaced with a medium density foam which was wrapped in polyester wadding and covered in a stockinet lining .
Supply of foam to equipment carry case
Customer Service
Quality
Value
Friendly and helpful from the start. Supplied and fitted foam to carry case quickly and efficiently. Would highly recommend.
Customer in Hampshire Posted on 02/06/2022 , work completed 01/06/2022
The trader replied (on 07/06/2022)
Our customer required some foam cut to size to protect a work of art in side a carry case which we completed asap
Supply and fit cushion cover and arm caps
Customer Service
Quality
Value
Quite simply a top job at a fair price. The standard of the work is high and the attention to detail is clear.
Customer in Southampton Posted on 30/05/2022 , work completed 30/05/2022
The trader replied (on 31/05/2022)
Only a small job ,if it is important to our customer it is important to us . Very often this leads to a bigger job from this customer or they recommend us .
First class service
Customer Service
Quality
Value
Derek and his team did a great job repairing a small sofa that my kids managed to damage. Everything from the communications, collection, repair and delivery was perfect. The work completed is to an excellent standard and it actually feels more sturdy than when the sofa was new. Great job Derek and team, would definitely use again and recommend to others!
Customer in Hampshire Posted on 27/05/2022 , work completed 26/05/2022
The trader replied (on 31/05/2022)
Thanks for your review , once again only a small job the back leg of a small love seat was broken and has come away from the frame . Whilst the job was in our workshop we also strengthened the other back leg to make sure it would not need repairing in the the future
Consistently good work.
Customer Service
Quality
Value
I have used this firm for many many years and they are always excellent. They are friendly and cheerful, do high class work on furniture repairs and creating new items, and keep to dates and prices.
Customer in Southampton Posted on 16/05/2022 , work completed 13/05/2022
The trader replied (on 17/05/2022)
Thank you for a short but sweet review , with over nearly 44 years in business we have always strived to meet our customer expectation's or indeed to excel is our main objective If the job is important to our customers then its it is important to us.
Excellent customer service
Customer Service
Quality
Value
I am so glad I found Dee Cee Upholstery, by asking on a village FB group if anyone knew of a good upholsterer. The service and kind reception when I came to visit was such a positive experience! It was only a small job; to dress buttons and fasten down on an old foot stool, and the job was done beautifully, swiftly and with great experience and care. I would happily recommend Dee Cees' to anyone requiring expertly carried out upholstery work - and I will be back! Have already recommended to two friends. Thank you Dee Cee!
Customer in Hampshire Posted on 15/05/2022 , work completed 13/05/2022
The trader replied (on 17/05/2022)
Our customer who had recovered a stool herself ,but could not fit the buttons. We made up the buttons in her own fabric and fitted them to her stool top . We even made sure that the pattern on each one was different
Good experience
Customer Service
Quality
Value
From the first phone call to Deecee Upholsterers and the visit to my home I was treated with courtesy and patience. There was no pressure to agree to anything I was not happy with, and I was given impartial advice Though I only wanted one armchair recovered and reconditioned. It was not cheap (I could have bought a new chair for a lot less) I had a sentimental attachment to the old one. All in all I am very happy with the transaction
Customer in Hampshire Posted on 25/04/2022 , work completed 25/04/2022
The trader replied (on 17/05/2022)
Whilst i agree that top quality re-upholstery does not come cheap, pound for pound it is the most cost effective option in the long run ( remember the old adage buy cheap buy twice ) Thank you for your business
Great Job
Customer Service
Quality
Value
Well done, really professional. Chairs were collected and returned which was really helpful. Very Pleased.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
The trader replied (on 11/02/2022)
We stripped the six dining chair seats to the base frame and re-upholstered them, four chair frames were also repaired and re-glued We used top quality fire retardant foam and recovered them in a hard wearing fabric .
Excellent.
Customer Service
Quality
Value
Two, three seater sofas reupholstered. Found exactly the right fabric for us. Did the job when they promised and on time. The result is superb. Excellent in every way.
Customer in Hampshire Posted on 08/02/2022 , work completed 08/02/2022
The trader replied (on 12/02/2022)
Mike and Eve were customer of ours 15 years ago as they were so pleased with our previous re-upholstery service and excellent finished job we were the obvious choice My partner Karen helped them to choose the perfect fabric from over 150 pattern books in our showroom. Our customers opted to have their sofas and box ottoman together with tailor made arm caps protected with insurance backed anti stain warranty.
Amazing transformation of chair.
Customer Service
Quality
Value
I had an old reproduction button back chair that needed revitalising and Derek was happy to reupholster it, having recovered our sofa with purple velvet to an excellent standard. I really wanted a Liberty print fabric but I knew it would be expensive. Derek told me how much fabric I would need and waited patiently for me to buy it and proceed when I was ready. The fabric arrived and Derek took the chair and it away. When he brought it back to choose a braid rather than studding I was amazed and delighted. He suggested I keep the braid catalogue overnight and check my choice in the daylight. I received the completed chair within a couple of days and it looks fabulous. I love this iconic Liberty peacock feather Hera print and have a stunning piece of furniture. Thank you Derek 😊
Customer in Hampshire Posted on 01/02/2022 , work completed 01/02/2022
The trader replied (on 10/02/2022)
It was great to work with our customers, their classic deep button back reproduction showood chair was re-upholstered without the buttons as they would distort the beautiful pattern of iconic Peacock Feather Hera the Liberty Print. The chair was trimmed with antique studs before which were replaced by a chocolate coloured gimp/braid which complemented the fabric and the polished showood. Thank you for your business and for taking the time to post a review.
First Class Workmanship
Customer Service
Quality
Value
Extremely pleased with the re-upholstery of our two Armchair Cushions at Dee-Cee Upholstery and Interiors. First Class Workmanship at a reasonable price and an excellent Customer Service. Work completed within a week. Refreshing to find someone like Derek and his Wife. Highly recommended.
Customer in Hampshire Posted on 30/01/2022 , work completed 22/01/2019
The trader replied (on 02/02/2022)
Our customer tried out the different density fire retardant foams on offer to choose from, after sitting on them they chose a medium seat grade wrapped with polyester and stockinet lining. We filled their existing seat covers, with the new interiors. The back cushions were filled with polyester fiberfill and rather than replace the interiors completely we put extra filling in them which was the less expensive option. There is no job too small for us to take on, if it is important to our customer it is important to us.
Great job on antique chair
Customer Service
Quality
Value
We have an antique chair which has been the family for many decades, and which was looking and feeling tired. DeeCee have done an excellent refurbishment job on the chair, transforming it, and done so in promptly, in about 10 days.
Customer in Hampshire Posted on 26/01/2022 , work completed 21/01/2022
The trader replied (on 02/02/2022)
We specialize in traditional antique re-upholstery and use original skills passed on through the ages. The chair was reupholstered in soft chenille, when working on antique upholstery we always use traditional fillings such as horsehair and cotton linter felt i.e. no foam.
Beautiful and efficient reupholstery
Customer Service
Quality
Value
I commissioned Dee Cee to repair and reupholster my grandfather's old rocking chair and some more modern dining chairs and they have done a superb job. Karen helped me decide on the right fabrics from an impossibly large array of options and they look perfect now the chairs are done and home. Derek showed great attention to detail on the work, as well as providing a super-efficient collection and delivery service. They only take the chairs away when they are ready to do the work, and the project was complete within a week. The finished chairs are a world away from what they were and are a real enhancement to my home now. Thank you Dee Cee!
Customer in Hampshire Posted on 18/01/2022 , work completed 18/01/2022
The trader replied (on 19/01/2022)
Thank you for a superb customer review, as it outlines every thing that we strive for here at Dee Cee Upholstery Regards Derek Caplen F.A.M.U. ( Fellow Of The Association Of Master Upholsterers )
Excellent good quality work
Customer Service
Quality
Value
I had a stool top re-upholstered. Nicely done and no doubt will last a lifetime.
Joe in Hampshire Posted on 11/12/2021 , work completed 10/12/2021
The trader replied (on 17/12/2021)
Hi thank you for your positive review , you brought in a round stool top which you had made your self . We up-upholstered your stool top with the best quality fire retardant high density foam ,you chose a burgundy red chenille that we self piped to the top edge . Regards Derek F.A.M.U & S.F ( FELLOW OF THE ASSOCIATION MASTER UPHOLSTERERS & SOFT FURNISHERS )
Suite overhaul
Customer Service
Quality
Value
A full overhaul and recovering of a three piece suite, restoring it to the same brand new condition as when we bought it nearly twenty years ago. Done quickly within the time estimated and delivered when agreed. The whole process from original visit to delivery went very well. They also supplied furniture for us to use whilst the job was being done. Cost was very similar to a big national company, so it was good to go local.
Stephen in Southampton Posted on 05/12/2021 , work completed 22/11/2021
The trader replied (on 07/12/2021)
Hi Stephen thank you for an excellent review, having re-upholstered and not just recovered your sofas and chairs we are sure that your three-piece suite will last another 20 years. Which I am sure that you agree gives you great value for money. Since 1978 we have always gone the extra mile by providing our customers with "courtesy chairs "to use whilst your furniture is in our care, and you are left sitting comfortably.