Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

429 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
429 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Two sofas and a poufe re upholstered and recovered .
Customer Service
Quality
Value
Our much loved and used furniture has been given a new lease of life, better than going to landfill especially as they fitted in our home perfectly but we had just worn them out with family life . Originally covered in a hard wearing linen union ,we chose a faux leather by Christina Morrone to give us longevity. Both Derek and Karen in the showroom were always helpful , patient and friendly whilst we chose the material for the job and had plenty of sample books for us to take home and choose from . The arrangements we made for collection and then the delivery of our reupholstered furniture back to us were carried out with good communication along the way ,and as per quoted price .We needed new back cushion interiors and the seat cushions were made reversible at no extra charge . Definitely money well spent and great to support a local business.
Customer in Hampshire Posted on 09/11/2020 , work completed 09/11/2020
The trader replied (on 18/11/2020)
Thank you for a very nice review whilst your sofas and pouffe were over 30 years old, and because they were of such such high quality they had great potential .Our customer went to great lengths to make sure they had chosen the right faux leather in terms of texture and colour and overall look . We delivered on time and on budget even though we had to supply completely new back cushion interior's free of charge . It was a pleasure to work with our customers and will i am sure that they will be comfortable for many years to come
Perfect service
Customer Service
Quality
Value
I required eight conservatory seat cushions recovered and having purchased goods from the same shop many years ago. I decided to give them a go. It was really good to find out that the shop is still run on a family basis and that two of the chaps in the shop were apprentice to Ron Eldridge. The service was perfect. The virus control is well supported and looked perfectly safe to get in the shop. The quality of the material and the workmanship was of A1 service. The cushions were completed on time. I highly recommend DeeCee.
Customer in Southampton Posted on 30/10/2020 , work completed 30/10/2020
The trader replied (on 18/11/2020)
It gives us great pleasure when previous customers come back to us after such a long time ( after 42 years in business i guess it must show that we are doing some thing right ) This is the first review to not only comment on our very high quality of workmanship and that our customer would highly recommend us but also how we manage the Covid 19 virus in our showroom
First Rate
Customer Service
Quality
Value
Went to DeeCee for a recliner chair Derek and Karen were very helpful and I wanted to say that the service and delivery was excellent and I’m very pleased with the chair I purchased from them.
Customer in Southampton Posted on 29/10/2020 , work completed 24/10/2020
The trader replied (on 18/11/2020)
We were the first upholstery shop in Southampton to retail rise and recline mobility healthcare chairs over 35 years ago, and at that time they were imported from America . We are delighted that our customer is happy with her chair . In our Portswood showroom we have on display Celebrity motion furniture made in the U.K. we are pleased that the service and delivery was excellent
FANTASTIC WORKMANSHIP
Customer Service
Quality
Value
Derek did an amazing job recovering my occasional hallway chair in beautiful Royal Blue Velvet. It looked absolutely amazing and was done to a very high standard. I visited their shop in Portswood and Derek and his wife Karen were so helpful. Derek collected the chair and the work was completed in the time that he stated. I would recommend Derek and his team to anyone as you are guaranteed a First Class Job and nothing is to much trouble and the price I paid was very reasonable. Thank you for everything Derek and Karen.
Customer in Southampton Posted on 22/10/2020 , work completed 16/10/2020
The trader replied (on 18/11/2020)
Our customers chair was a brand new bargain buy on eBay but in the wrong colour. We recovered it in the same style which was a fluted back design and the review reflects all that is good doing business with us
Kind and polite. Good, old fashioned service.
Customer Service
Quality
Value
Very pleased with finished result. Took in piano stool past its prime but it had sentimental value. They have polished and reupholstered the stool and I cannot believe it is the same item I am looking at. So lovely and helpful.
Val, Southampton Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 24/11/2020)
Hi Val. as you say that you can't beat good old fashioned service .We had the piano stool re -polished to its former glory. We are pleased that Val found us " lovely and helpful ,we also repaired the base frame free of charge.
Modernising a wing chair
Customer Service
Quality
Value
I have been using Dee Cee Upholstery for 43 years in fact I was their first customer. Nothing is too much trouble for them. So when I had the idea of sewing fabric samples together to update a chair. They said no problem! We discussed where each fabric was to go. I couldn’t be more delighted with the result. Derek has made a boring dull chair into a real statement piece of furniture I’m proud to have in my lounge.
Jackie in Hampshire Posted on 17/10/2020 , work completed 08/07/2020
The trader replied (on 24/11/2020)
Jackie , over the 43 years has had most of her upholstered furniture re-upholstered here at Dee Cee . This particular wing chair was recovered in hand made patch work and quilted and we discussed where each panel would go , i might add the finished chair looked stunning
Sofa Reupholster
Customer Service
Quality
Value
I would like to thank Derek and his team for the excellent work carried out on our 2 sofas and 10 chairs for our bereavement Centre. As predicted the Sofas look brand new -and we have received many comments already how nice they are. I would also recommend Derek to anyone looking for a 1st class service Many thanks - Jonathan Terry
Customer in Southampton Posted on 17/10/2020 , work completed 15/10/2020
The trader replied (on 24/11/2020)
We have worked for We have worked for Jonathan Terry Funeral Directors for nearly 20 years and congratulate them on their recent expansion . We were asked to recover their existing sofas and chairs in a hard wearing chenille to take pride of place in their new bereavement suite ,they add to the light and airy ambience of their new extension . As an authorized and trained applicators of anti stain protection we sprayed the furniture to help keep it in pristine condition . Thank you Jonathan for you continued custom and wish you and your business continued success for the future Regards Derek Caplen F.A.M.U & S.F. ( FELLOW OF THE ASSOCIATION OF MASTER UPHOLSTERES & SOFT FURNISHERS )
Efficient, friendly and local
Customer Service
Quality
Value
Derek and Karen were friendly and efficient throughout our dealings, culminating in a superb job delivered on the promised day. An absolute pleasure to do business with, and so nice to find a genuine Company who take immense pride in their work on our doorstep.
Steve in Hampshire Posted on 12/09/2020 , work completed 11/09/2020
The trader replied (on 02/10/2020)
Steve thank you for such a kind and uplifting review , it is nice to read your testimonial and that you found that we were friendly and efficient throughout . Also to state that we had done a superb job ,delivered on time and on the promised day is something that we take great pride in ,
Suite Cusshions
Customer Service
Quality
Value
Second time we have use DC and quality and service were as high as the previous time. We will certainly be using them again.
Customer in Southampton Posted on 28/08/2020 , work completed 18/06/2020
The trader replied (on 23/09/2020)
It is very rewarding when previous customers comes back to have another job done and found that our high quality and service was the same as last time . Whilst it was a small job to supply and fit fire retardant cushion interiors into their existing covers, if it is important to our customers it is equally important to our business.
Excellent Re-upholstery of Coservatory Chairs and Stool
Customer Service
Quality
Value
Job was to replace cushions on 2 conservatory chairs and cushion and webbing on foot stool. We wanted the chair cushions to be a little thicker and longer than the originals. The cushions and stool were both collected from and delivered back to us. Completed ahead of time and the total cost was exactly as previously advised. An excellent job of upholstery and we are very pleased with both the look and the comfort of the cushions. Derek was always on time and he and his staff were always very courteous. We have no hesitation in recommending Dee Cee Upholstery and indeed it is the second time that we have used them.
Colin in Southampton Posted on 25/08/2020 , work completed 13/08/2020
The trader replied (on 23/09/2020)
Thank you Colin for your excellent review ,we carried out the re-upholstery of your cane conservatory chairs and footstool to your specification. It gives me a great deal of satisfaction that after 43 years in business we are delivering a top quality re-upholstery service.
upholstery
Customer Service
Quality
Value
Derek and Karen were very helpful from the onset of me visiting their shop, during a difficult time with the Covid pandemic. The procedure was efficient and felt very safe. Both were very helpful with fabric choices. From placing order all times scales were met. On return of my completed very large sofa and two arm chairs I was delighted with not only my choice of fabric but as it had a stripe was amazed at the stunning finish of what must have been some tricky work. I would highly recommend Dee Cee Upholstery, in fact they have taken a further chair and ottoman for recovering. Very satisfied customer Mrs Davina Sleep
Customer in Hampshire Posted on 21/08/2020 , work completed 20/08/2020
The trader replied (on 05/09/2020)
Thank you Davina for a very uplifting and in- depth positive review , due to the Covid Pandemic we have systems and procedures in place at all-times and we are pleased that you felt safe in our Portswood showroom ( on collection and delivery we always where face masks ) Davina had put a lot of thought and effort to get the perfect desired effect for her 3 piece suite to be re-upholstered , she chose some books to take home ( we stock over 100 books in our pattern book library to choose from ) Our customer had chosen a striped chenille which as she stated was tricky to pattern match , but due to the skill of our master upholsterers we manage to create the desired effect Whilst we are a small family business established in1978 (over 42 years ago ) we always strive to deliver exceptional award winning customer service as standard. Thanks again It was great to receive such a brilliant testimonial Regards Derek Caplen F.A.M.U. & S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )
Edwardian Chairs
Customer Service
Quality
Value
After DeeCee made such an excellent job of our dining chairs we asked them to reupholster two Edwardian chairs that we had. Once again they did not disappoint, the work was excellent as was the service we received from them. Cannot recommend them highly enough.
Customer in Southampton Posted on 16/08/2020 , work completed 05/08/2020
The trader replied (on 27/08/2020)
The 2 small Edwardian showood chairs were in need of complete re-upholstery , and were stripped down to the seat frame and were re-upholstered up to the calico stage . ready for the finished fabric to be covered and trimmed with braid . Thank for your continued business
Cushions for conservatory suite
Customer Service
Quality
Value
Eight seat/button back cushions, for a conservatory suite, restored and re-covered. Excellent, professional, efficient and courteous service provided throughout, from the initial enquiry through to home delivery once the job had been completed which was well ahead of the estimated timescale. Superb quality of workmanship. Extremely satisfied with this company and would certainly use them again. Many thanks to Derek Caplen and the staff at Dee Cee Upholstery.
Mrs Goddard, Southampton Posted on 24/07/2020 , work completed 21/07/2020
The trader replied (on 14/08/2020)
Thank you for such a positive and detailed review , it was a pleasure to do business with Mrs. Goddard as it was easy because our customer new exactly what she wanted in terms of fabric choice for her conservatory suite ,we were happy to oblige The cushion interiors were in good condition and only needed a wrap of fire retardant polyester covered with a stockinet lining to make up as good as new . Our customer was very impressed with our service and superb quality of workmanship. We also applied fabric stain protection together with a 5 year anti stain policy .
Great work and excellent service
Customer Service
Quality
Value
Dee Cee reupholstered my Parker Knoll chair. The service was excellent from start to finish. Derek advised me on which patterns would be unsuitable, and what would be suitable. They finished the job really quickly and picked up and delivered. I love the results and am very pleased to recommend Dee Cee Upholstery.
Customer in Hampshire Posted on 10/07/2020 , work completed 23/03/2020
The trader replied (on 25/07/2020)
The Parker Knoll wing chair is a classic design that will never go out of date It is so well made when re-upholstered it is as good as new , and will last for many years to come. We are also pleased that our customer would recommend us .
Dining table chairs
Customer Service
Quality
Value
We had to replace the leather fabric on our dining room table chairs which were split and worn. We did consider replacing the chairs but are so glad that we did not, Dee Cee Upholstery did an excellent job – seamless throughout, very helpful on the telephone responding to our first email enquiry, a wonderful range of fabrics. Very quick and efficient service; collection work completed and delivery. The quality of the work cannot be faulted and we have ended up with a far superior set of chairs both in comfort and quality than originally provided by the furniture retailer. Cannot recommend them highly enough.
Denise Posted on 04/07/2020 , work completed 03/07/2020
The trader replied (on 25/07/2020)
Thank you Denise for such a brilliant review, it I heart warming to receive and this is the service that we always aim to provide and our customer is left with better quality dining chairs .
Re-upholster dining chairs
Customer Service
Quality
Value
Thank You Derek for the great friendly service re-upholstering our dining chairs and good to see you again after all these years. If you want a reliable local service then I’d recommend Dee Cee Upholstery without hesitation.
Customer in Hampshire Posted on 03/07/2020 , work completed 02/07/2020
The trader replied (on 25/07/2020)
It is great when our customers come back to us , it proves that we are still offering a reliable local service after many years and that you would recommend us without hesitation.
Excellent work as usual
Customer Service
Quality
Value
DeeCee have once again completed the work on three chairs completely to my satisfaction, and with Mr.Caplen's customary polite and friendly manner.
Customer in Southampton Posted on 03/07/2020 , work completed 02/07/2020
The trader replied (on 25/07/2020)
Yet another of our customers who are completely satisfied with our expert re-upholstery service. It costs nothing to be polite ,friendly and businesslike .
Another success story
Customer Service
Quality
Value
Once again Dee Cee Upholstery have performed another miracle! Eighteen months ago they rejuvenated two sixties armchairs and now they have done an amazing job on our settee giving us a very posh three piece suite. Even though they had a backlog of work due to Covid-19 the work was completed in just over a week. We can’t praise them highly enough for their top quality work, efficiency and friendliness. Wonderful company.
Rita and Mark Rowe Posted on 11/06/2020 , work completed 11/06/2020
The trader replied (on 17/06/2020)
Thank you to Rita and Mark for such a positive and glowing review , it is nice when customers return to us . ( After all we must be doing some thing right after being in business for 42 years ) Their comments out - line what our business is all about i.e. customer satisfaction and they benefit from our award winning customer service . We carry out all work in a business like and efficient manner , which will leave them sitting comfortably for many years to come . Derek Caplen F.A.M.U. & S.F. ( FELLOW OF THE ASSCOCIATION OF MASTER UPHOLSTERES & SOFT FURNISHERS )
Swivel Chair Recovered, Dining Chairs Recovered and New Chair Cushions Made
Customer Service
Quality
Value
We had a variety of work done - a 1970’s swivel chair and 2 x 1930’s dining chairs recovered, plus cushions made and covered for 2 vintage Ercol chairs. Dee See has a huge collection of fabrics, offer advice where needed and nothing is too much trouble - Derek and Karen are so helpful and accommodating. A first class job on all pieces, all completed perfectly and to the very highest standard - so pleased and we can’t recommend highly enough.
Customer in Southampton Posted on 08/03/2020 , work completed 29/02/2020
The trader replied (on 16/03/2020)
We had great pleasure working with Carolyn and Shane on their various much loved furniture . They chose the perfect fabrics for their chairs , our suppliers were Bute Fabrics of The Isle of Bute Scotland. We thank them for a superb review and their continued business and we are sure that they will be sitting comfortably for many years to come . Derek Caplen F.A.M.U.&.S.F. ( Fellow Of The Association Of Master Upholsterers & Soft Furnishers )
Excellent Service on Sofa Repar
Customer Service
Quality
Value
Contacted Dee Cee about a leather sofa which is about 10 years old. Received a call back to arrange a visit for a free quote to carry out the works. Arrived as arranged, quote came through promptly at a fair price. Once we accepted the quote, we paid a deposit and the work was carried out really quickly. The job was to recover a seat and arm area on one end of a three seater recliner sofa. They came and de-built the sofa, took away the parts they required, carried out the repair and returned and rebuilt it. The job has been done to an excellent high standard as you would expect from a long standing company such as Dee Cee Upholstery.
Customer in Southampton Posted on 23/02/2020 , work completed 20/02/2020
The trader replied (on 06/03/2020)
Thank you for such a fantastic and positive review it , the review details every thing we strive to achieve at Dee Cee Upholstery and Interiors . We also managed to get a perfect leather colour match from over 100 samples in our Portswood showroom .
Excellent all round
Customer Service
Quality
Value
Dee Cee re-upholstered 2 x sets of window seat cushions for us. They were most helpful in choosing fabrics with us and keeping us informed as the job progressed. The workmanship is excellent and the cost was as agreed. Would definitely use again if we have similar jobs and would recommend to anyone.
Customer in Hampshire Posted on 17/02/2020 , work completed 17/02/2020
The trader replied (on 21/02/2020)
We are delighted with this response and best describes our business , it's great to have customer feed back and appreciation of the work we do .
Chairs re-upholstered
Customer Service
Quality
Value
We were very pleased with the work carried out to our dining room chairs and leather armchairs. The service was fast and friendly and completed in approx 2weeks, considering we had eight chairs to be re- upholstered. We would recommend this trader and would use them again.
Customer in Southampton Posted on 10/02/2020 , work completed 24/01/2020
The trader replied (on 21/02/2020)
Thank you for posting a very positive review , we run a very efficient service and are very pleased with your comments .
A small chair beautifully rejuvenated for a very fair price
Customer Service
Quality
Value
Cannot fault the speedy, friendly and expert service provided by Dee Cee. I really wish I had more chairs to take to the shop so that they could be given a new 'lease of life'. I very rarely bother to give feedback but felt in this case it would be such a pity not to share my very positive experience. This is a firm that we are very lucky to have in this area.
Customer in Southampton Posted on 24/01/2020 , work completed 24/01/2020
The trader replied (on 28/01/2020)
Thank you for your review , about your small antique walnut showood chair that we recently re-upholstered and renovated in a light golden beige velvet . Whilst it was in our showroom awaiting collection it was admired by our customers in fact one customer inquired if it was for sale .
Reupholster 2 armchairs
Customer Service
Quality
Value
The upholsterer was helpful on our first visit to choose material and agree the work. The chairs were picked up as agreed and returned completed within the estimated time. The price was as agreed. The work was to a good standard and we are very pleased with the end result.
Customer in Hampshire Posted on 14/01/2020 , work completed 13/01/2020
The trader replied (on 17/01/2020)
Our customers from Chandlers Ford were delighted to find the perfect fabric for their two arm chairs to be re-upholstered , which were covered in a warm rust patterned chenille . The seat cushion interiors were replaced with the latest fire retardant foam providing extra support and comfort ,they were then wrapped in polyester wadding and stockinette lining and fitted into their new cases. The job was completed on time and on budget ,another satisfied customer !
Great service
Customer Service
Quality
Value
We first used Dee Cee Upholstery some 40 years ago. Recently they have reupholstered our Dining Chairs. The workmanship is second to none. It was carried within the agreed time scale and at the quoted price even though a more expensive fabric was used as our original choice had been discontinued. A very friendly and professional company with which do business. We would thoroughly recommend them.
Customer in Hampshire Posted on 28/11/2019 , work completed 28/11/2019
The trader replied (on 06/12/2019)
These customers were one of our first back in 1978, it was great for them to come back to us after such a long time . This excellent review shows what we are all about as a business and thank you for such nice comments ,from all of us at Dee Cee Upholstery & Interiors we are sure that you will have a comfortable Christmas .