Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

418 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

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Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
418 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Happy with everything
Customer Service
Quality
Value
One cushion interior, recover 2x drop in seats, fit new base boards, done to the agreed schedule, very pleased with work and communication, would recommend.
M, Hampshire Posted on 24/10/2018 , work completed 24/10/2018
The trader replied (on 23/01/2019)
Quite often carrying out the small jobs lead to recommendations for future work . Thank you for your review .
Fast and efficient. Gold star
Customer Service
Quality
Value
Been using this shop a few times now! Always reliable, fair price, staff are always courteous, good job! Many thanks.
Lisa, Hampshire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 23/01/2019)
Thank you Lisa for your kind comments , it is nice when a customer comes back for more work to be carried out .
Top Quality Company
Customer Service
Quality
Value
Had a three-piece settee and other furniture reupholstered a few years ago. Just had another TV chair reupholstered based on how good they were then. DeeCee are superb. Top quality work and they take huge pains to match the fabric so each chair looks identical. I cannot fault them at all and would use them again should we have more furniture needing to be reupholstered. I consider their prices very reasonable.
Keith Snatch, Which Reviewer Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 23/01/2019)
Thank you Keith for your positive review and the fact that you consider our prices very reasonable, it was a pleasure working for you again . Derek Caplen F.A.M.U. ( Fellow of the association of Master Upholsterers )
Happy customer
Customer Service
Quality
Value
6 dining room chairs recovered . Lovely staff in the shop lots of choice of materials felt they knew exactly what I wanted and an added bonus was the collection and delivery service
Hestlu, Which Reviewer Posted on 12/09/2018 , work completed 12/09/2018
The trader replied (on 23/01/2019)
The 6 dining chairs were in a sorry state and in need of stripping down to the base frame and be completely re-upholstered . We have a huge selection of stock fabrics in our remnant room which you chose from saving you money . I am glad that as an added bonus you apricated our free collection and delivery service
Professional
Customer Service
Quality
Value
Upholstered 3 arm chairs - nothing seemed to be too much trouble, very friendly and helpful advice. Overall very professional and we were very pleased with the results. Good value for money and did extra finishes without us having to pay for them. Nothing was pushed on us - very quick from start to finish.
Jill, Hampshire Posted on 06/09/2018 , work completed 06/09/2018
The trader replied (on 26/01/2019)
The 3 x manual recliner chairs were about 15 years old and covered in leather , Jill wanted a complete change and decided on a hard waring chenille fabric . The chairs were re-upholstered not just recovered , we are pleased that our customer found the project was good value for money and cost effective .
High-quality Work & Excellent Service
Customer Service
Quality
Value
Dee Cee Upholstery re-covered the entirety of my vintage 60s three seater sofa, and I am beyond delighted with the result. I was in the middle of a stressful housemove, when I took the opportunity to get it re-upholstered, and they were so accomodating, picking the sofa up before we moved and delivering it once we were in our new home. They are a warm, friendly, family-ran company (including an adorable King Charles Spaniel!), who provide excellent service and very high-quality work. Highly recommended!
catsandbolts Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 03/09/2018)
Hi Sam , it was a real pleasure to renovate and re-upholster your 1960's sofa ( which is a real collectors item ) . The fact that you were as passionate about it as we are , (we could not wait to restore it to it's former glory ) . Also the fabric you chose , was just perfect for the style and era and we are glad it has taken pride of place and it fits your new home . Thanks' for your review , I am afraid Rio does not come with your sofa !
Excellent upholstery service
Customer Service
Quality
Value
Everyone at Dee Cee Upholstery was professional but also gave a friendly customer service. There was a good choice of materials and plenty of time allowed to choose something or bring your own. The work carried out was excellent, thought put into pattern position, completed in good time, arrangements for delivery good and price reasonable.
Margaret, Hampshire Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 05/09/2018)
Hi Margaret your antique piano stool had obviously been well used and cherished for many years . The paisley patterned chenille was the perfect choice ,we were able to centralise the pattern to your satisfaction . We also had to repair the base framework and to finish the job the top was trimmed with gimp ( braid ). Thank you for your continued business and taking the time to send in your review .
Prompt & professional
Customer Service
Quality
Value
We have used Dee Cee before and are very satisfied with the service.
Vivien, Hampshire Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 03/09/2018)
Hi Vivien, it's really nice when our customers come back to us and are very satisfied with our quality of workmanship and service .Thank you for your business
Lovely work
Customer Service
Quality
Value
We had a nest of tables that were badly water marked. Excellent firm to deal with, pleasant and efficient service and the tables have now been returned fully restored, looking as new. Delighted with the result.
Margery, Hampshire Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 03/09/2018)
Hi Margery , thank you for your review , you are right about your nest of table's they were in need of some T.L.C. Luckily the water damage did not damage the teak veneer , now that they are fully restored the hard wearing surface will last for many years to come
Excellent
Customer Service
Quality
Value
Excellent. Could not fault the level of work and the price.
Lilian, Hampshire Posted on 27/07/2018 , work completed 27/07/2018
The trader replied (on 03/08/2018)
Hi Lillian , thank you for comments on our excellent workmanship its nice to know that you were happy not only with the quality of work ,but you were also pleased with the price .
First class service - Highly recommend!
Customer Service
Quality
Value
We had two new sofa base cushions to replace very old ones. The people in this shop were extremely helpful and understood exactly what kind of product would be best. The price quoted was very reasonable and the order process was easy and seamless. The cushions were ready in less than two weeks and the owner of the shop even drove to our house to pick up the old cushions and replace with the new ones. I did not know this kind of personal service existed nowadays! Highly recommended and we would definitely use again. A fabulous small business!
Karen, Hampshire Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 20/07/2018)
Hi Karen , thank you for such a fantastic review , as a small business it is important to be ready " to go the extra mile when needed " at no extra cost to our customers " after all you just cannot beat excellent service from a family business .
Excellent service!
Customer Service
Quality
Value
From the moment I enquired about possible re-upholstering some inherited furniture as well as my 20 year old sofas, I was well advised and helped to make the right decisions and choices. Dee Cee's were very efficient and helpful throughout and competitive with their pricing. The two occasional chairs have had new life put into them and my sofas, have been much admired by family and friends! a traditional business with high standards - fully recommend.
Rachel, Hampshire Posted on 10/07/2018 , work completed 10/07/2018
The trader replied (on 03/08/2018)
Hi Rachel, we were very please to receive such a positive and glowing testimonial . It was a pleasure doing business with you and your sister. we take great pride in our work as master upholsterers ,especially restoring your two antique chairs inherited from your mum to there former glory .
Great result!
Customer Service
Quality
Value
I have been very pleased with the re-upholstery work completed on 2 inherited, traditional occasional chairs and 2 sofas. After the initial helpful advice, discussions and quotes, Dee Cee Upholstery were very efficient and the quality of work was of a very high standard. The cost of reupholstery was competitive, due to the original quality of the sofas, when compared to modern day equivalents. Derek and his team were friendly,kept in good contact and lent us chairs when the sofas were in their workshop.I have already recommended Dee Cee Upholstery to family and friends who have admired the results.The chairs and sofas look very good and will now be enjoyed and last for many more years to come.
Very pleased Hampshire customer, . Posted on 27/06/2018 , work completed 27/06/2018
The trader replied (on 05/09/2018)
Hi , very pleased Hampshire customer , your sofas and chairs will give you many years of comfort, also it's nice to know that you were grateful for the use of our courtesy chairs whilst your sofas were in our workshop .
Very happy with the work
Customer Service
Quality
Value
I had four dining chairs re-upholstered by this company. From the first contact they were very helpful and professional. The work was completed quickly, to a high standard, and the cost was as initially quoted.
gtudur Posted on 23/06/2018 , work completed 23/06/2018
The trader replied (on 19/07/2018)
Thank you for your comments the chairs were as " new " when we delivered them back to you . Because of the hard wearing fabric you have chosen they will last for many years to come kind regards Derek Caplen ( F.A.M.U. ) Fellow Of The Association Of Master Upholsterers .
A reliable company
Customer Service
Quality
Value
We had our suite recovered. They came and gave us an estimate and allowed us to bring sample books home to choose our fabric. The suite was collected on the date they said and delivered back at the arranged date. We are very happy with the result and would recommend the company to others. They also lent us 2 chairs while they did the work.
Which? Trusted Traders Consumer Posted on 20/06/2018 , work completed 20/06/2018
The trader replied (on 04/08/2018)
You can count on us to pick up and deliver back your recovered furniture in pristine as new condition and on time.
First class in every way
Customer Service
Quality
Value
I had a small sofa in need of total refurbishment. The back had been burnt it was old the springs had gone on one side. I contacted Dee Cee to see if it could be saved as it was a well made piece. Derek from Dee Cee came to see me I received a written quote which I accepted and had a further home visit to select the covering. I was absolutely thrilled when the sofa came back in such a beautiful condition it will last for years now.
Penny, Which Reviewer Posted on 15/06/2018 , work completed 15/06/2018
Very professional
Customer Service
Quality
Value
Great service yet again, collected and delivered my chair, work completed in a week to a very high standard.
Jo, Hampshire Posted on 31/05/2018 , work completed 31/05/2018
The trader replied (on 03/07/2018)
Hi Jo , it was great to work with you on your recent project , just to let you know that we appreciate your business and your review . I am sure our service will leave you sitting comfortably .
Pleasant and professional.
Customer Service
Quality
Value
Work was completed in the time specified. Just a small problem, which was soon rectified.
Elizabeth, Hampshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 03/07/2018)
Hi Elizabeth , thank you for your positive response and making use of our first class after sales service which we pride our selves on .
Great service and well priced
Customer Service
Quality
Value
I had dining chairs that looked old and tatty. So I went to Dee Cee and they helped me choose a replacement fabric and provided some much needed advice and guidance. They kindly picked up the chairs and delivered them again once all the fabric replacement was completed. The service was great and I will be using them again in the future.
thegastromaestro, Which Reviewer Posted on 20/05/2018 , work completed 20/05/2018
Prompt & professional
Customer Service
Quality
Value
I found Dee Cee Upholstery & Interiors first class. The finished work was excellent.
Paul, Hampshire Posted on 15/05/2018 , work completed 15/05/2018
The trader replied (on 26/01/2019)
Hi Paul , thank you for your review we are pleased that you found us first class and the work was prompt and our service professional regards Derek F.A.M.U. (FELLOW OF THE ASSCOIATION OF MASTER UPHOLSTERERS )
Very Professional
Customer Service
Quality
Value
Upholster a small chair, quick & efficient and reasonably priced.
Anne, Hampshire Posted on 09/05/2018 , work completed 09/05/2018
Very Impressed
Customer Service
Quality
Value
Very impressed with the upholstery Dee Cee did for us!
Betty, Hampshire Posted on 04/05/2018 , work completed 04/05/2018
My review
Customer Service
Quality
Value
Prompt & professional.
B, Hampshire Posted on 02/05/2018 , work completed 02/05/2018
Fab Job
Customer Service
Quality
Value
Dee Cee re upholstered a 1960's sewing box. They did a very good job especially as the sewing box was in a bad state. I am delighted with the result. This is the second time I have used Dee Cee they re upholstered 2 chairs a number of years ago and there workmanship then was exceptional. Won't buy new used Dee Cee to upgrade.
Terry, Hampshire Posted on 26/04/2018 , work completed 26/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/07/2018)
It was great that after so many years you have come back to us. Your mum's sewing box was in a very bad state, we where very pleased to bring it back to it's former glory. Thank you for not only coming back to us but with your kind words in your review. Kind Regards, Derek Caplen Fellow of the Association of Master Upholsterers & Soft Furnishers
Dee Cee Upholstery & Interiors
Customer Service
Quality
Value
Very happy with job. Was completed very quickly. Very professional and friendly. Thank you.
Gemma, Hampshire Posted on 24/04/2018 , work completed 24/04/2018