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Drain Catt Homecare Drain Services

5.0

56 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

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5.0
56 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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My Review
Customer Service
Quality
Value
Ken arrived to assess my blocked drain problem just over an hour after I first contacted him. He dealt with it there and then and charged what was a reasonable price for the job (having told me what it would cost before he started the work). I'm very pleased with the service provided.
Which? Trusted Traders Consumer Posted on 05/11/2014 , work completed 05/11/2014
Which? Local Review
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
laurenmh Posted on 03/11/2014 , work completed 03/11/2014
Excellent service, top trader
Customer Service
Quality
Value
Ken was easy to reach on the phone and rang back when he said he would - already a great thing for a trader! He turned up on time and was hugely helpful, taking the time to fully analyse our problem. He even rang up later and left us a message, having further diagnosed the issue. I would absolutely recommend him to anyone.
2011-08-09 20:15:06.133 Posted on 03/11/2014 , work completed 03/11/2014
Brilliant - prompt and professional
Customer Service
Quality
Value
Nice cheerful and polite lad - was a deep manhole. Worked well and charged per estimate, very reasonable
Richard, Hertfordshire Posted on 03/09/2014 , work completed 03/09/2014
Excellent work
Customer Service
Quality
Value
Really pleased that he came out on Saturday morning at a moment's notice to see to our blocked drains. Highly recommend him - nothing to much trouble.
Anthony, London Posted on 30/08/2014 , work completed 30/08/2014
Good service - reasonable price
Customer Service
Quality
Value
Called Ken sat afternoon came as appointed, carried out work and a bit more good service and price.
B, London Posted on 09/08/2014 , work completed 09/08/2014
Excellent job
Customer Service
Quality
Value
Dee Cee Upholstery recovered & provided new cushions for my Ercol Lounger. The work was excellent, as was the assistance with selecting the fabric, the transportation of the lounger & the finished product. I would highly recommend Dee Cee
Nadine, Hampshire Posted on 06/08/2014 , work completed 06/08/2014
Great service
Customer Service
Quality
Value
These guys came on the day I called at the right time. Dyno Rod were going to take 3 days! Polite, helpful, sorted the problem immediately. Very happy with what I got and paid for. Thoroughly recommend them.
Jase58 Posted on 10/05/2014 , work completed 10/05/2014
Rodent infestation
Customer Service
Quality
Value
We have had a problem with rats in our house since moving in over 4 years ago. Have spent a fortune on pest control companies and local council BUT rat problem still existed. Ken from Homecare was recommended to me and it took Ken about 10 mins to sum up situation and pointed towards the existing extension covering a possible uncapped abandoned drain. He CCTV'd surveyed the drain which showed his suspicions to be right. He has sealed off drain; problem solved. Wished I had used Ken from start.
CathGood Posted on 09/03/2014 , work completed 09/03/2014
Which? Local Review
Customer Service
Quality
Value
As others have said arrived within time promised (half an hour). quick efficient service. Price as agreed on phone before hand. Would definitely use again.
sadleman Posted on 24/12/2013 , work completed 24/12/2013