Endorsed by Which?

Drain Catt Homecare Drain Services

5.0

55 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

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5.0
55 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Which? Local Review
Customer Service
Quality
Value
Blocked drains - used based on previous reviews. Arrived when promised, jetted, plunged and cleared blocks, completed in about an hour. Price charged was price quoted. Would be happy to use again.
HendonDavid Posted on 22/10/2011 , work completed 22/10/2011
Which? Local Review
Customer Service
Quality
Value
I called up to explain we had a problem with a smelly main sewage outlet in our front garden and to ask if he could come out to take a look and advise what maintenance work was required. Mr Drain Catt (sorry I don't know his name!) said it would be best if I take the lid off and have a look to see what was down there before he comes out to take a look. When hubbie took the lid off, we realised the sewage outlet was fine - just the lid was old and rusted and letting the smells out. With his excellent advice, Mr Drain Catt saved us his own call out charge!
Michelle S Posted on 16/06/2011 , work completed 16/06/2011
Which? Local Review
Customer Service
Quality
Value
Effortless transaction. Job completed on time, minimal fuss, fair price. Can't ask for anything more.
rkw Posted on 02/06/2011 , work completed 02/06/2011
Which? Local Review
Customer Service
Quality
Value
Called on a Saturday afternoon and was with us within 2 hours. Needed an upstairs loo unblocking. He quote depending on the amount of work involved. Turned out to be a tricky job which wasn't easy to resolve. He did resolve it. Wore over shoes covers to protect carpets etc. Would be happy to recommend and use again. Also does pest work.
mornington Posted on 12/03/2011 , work completed 12/03/2011
Which? Local Review
Customer Service
Quality
Value
We called Drain Catt (now AA Homecare) based upon the previous Which? Local user's recommendation. Our outside drain with the outlet from our kitchen sink and dishwasher was overflowing with water so obviously something was blocked. We had checked to be sure that it wasn't just debris on top of the drain, but it wasn't. The drain was definitely blocked. Anyway, we called him in the AM & he said he could come over at 3ish PM. He arrived when he said he would & sorted out our drain within half an hour - it just required plunging under the manhole cover drain further down the garden. Realistically, it was something we could have done ourselves, but we weren't aware that was the solution. We'd happily use him again. In addition to drain work (unblocking, jetting, CCTV surveys, RATS, etc.) he also does Pest Control and Carpetcare (Carpet/Upholstery cleaning; Scotchguard application). So, if we ever have a need for those other things, we'll probably give him a ring!
John & Diana, Finchley (London) Posted on 24/02/2011 , work completed 24/02/2011
Which? Local Review
Customer Service
Quality
Value
Cannot fault his service speed and efficiency. He was straight forward in pricing the potential work. Good value compared to others I phoned.
salman Posted on 15/01/2011 , work completed 15/01/2011