Easystep Stairlifts Ltd

We needed to hire a stair lift for a few weeks after my wife fractured her pelvis. Easy step gave me a quote consisting of a fixed price for installation and subsequent removal, then a recurring rental. The quote was fine so we accepted. The two lads came when they said they would, fitted the lift in 40 minutes or so and left the place very clean and tidy. The lift worked well and did it's job for a month, and when it was no longer needed, a single lad came and removed it, again, when he said he would. Again, left the place clean and tidy with some advice on how to get the bits of the carpet that had been flattened back to normal. Everything was easy, the company were pleasant to deal with, the price was reasonable, and they came when they said they would. What more do you need?

We would like to say how impress we were with the service we received. We contacted the company and spoke to Sally with our request for a stairlift to be fitted asap. Sally suggested a product and was able to arrange for it to be fitted 5 days later, by Mark. Mark was very professional and explained how to use the equipment safely. This has given my wife more independence. We are extremely pleased with the equipment provided and have no hesitation in recommending this company. Once again, many thanks to Sally and Mark.

I searched lots of companies and then found these they came out straight away measured up and installed the following week, the chap explained everything I thought it would be difficult but was so easy and couldn’t fit it at a better time as my leg got worse anyway would absolutely recommend them

excellent service from sally and luke whose work was well done from start to finish. both were very polite

Spoke to sally all about hiring a stairlift I have been very impressed from start to finish, any questions need answering was easy and very quick with response . Gave us a 2 hour slot and Luke turned up in that slot and carried out the fitted then explained everything to me ready for use. Outstanding company and saves you paying out loads of money with the hiring side

Excellent service. Installed in less than 48 hours. Very easy to measure up and do online survey. Company very easy to deal with, extremely helpful customer support from Sally and excellent installation service by Paul (Engineer). Paperwork and contract straightforward. Stairs no longer a daily struggle for elderly parent, easy to fold the chair away not in use so that other member of the household can use the stairs as normal.

After my Grandma had a fall on 03/01/2024, we was all very worried about her getting up and down the stairs. She is 90 yrs old and very independent and the fall did knock her confidence quite abit. So after a look around we found Easystep Stairlifts Ltd and looked at there reviews and seemed a very established business. After getting in contact with Easystep stairlift and explaining what we need and the urgency. They was very reassuring and easy to speak to, and offered us a quality stairlift at affordable prices. Not only that they had it fitted with in 4 days, My Grandma is so happy with the stairlift and now has her confidence back with extra energy. I would 100% recommend Easystep Stairlifts Ltd for service, price and friendly staff.Thank you from me and my Gran.

From my first step to installation.I found that the company first class And very professional. Office staff went all out to help. Self survey was easy. Installation engineers excellent and talk me though the way the stairlift worked. Would I recommend this company, to true I would.

I am writing this review on behalf of my elderly mum. We cannot recommend Easystep Stairlifts enough. The whole process from start to finish was seamless. Sally in the office is so helpful and answered any queries and concerns. It is very difficult in this day and age to find such efficient service. I initially sent photos of the stairs and hallway via whatsapp, no visit was necessary by an engineer. On the day of the installation every detail went according to plan. The engineer arrived on time, phoned half hour prior to arrival as promised. He carried out the work in the time specified and explained everything in great detail. My mum finds new things a challenge but the stairlift is so easy for her to use. The pricing is very reasonable compared to other companies too. A fantastic friendly company. Thank you so much Sally and Team.

From first contact with them, call back from Sally, and arrangement to call and uninstall was swift and efficient. Paul who did the work on site was spot on time and called ahead (I do wish more companies were as switched on) and was friendly and efficient. Highly recommended.