Easystep Stairlifts Ltd

This company has been a pleasure to do business with from first contact through to installation. Very courteous staff and thoroughly professional. The installation was completed in around an hour, the use of the lift demonstrated, and everything tidied up. Really can’t fault this company; they are worthy of five stars for all ratings. Oh, and one more thing, you would find it very hard to find the same product, price and service elsewhere!

I've moved from a flat to a house recently. The landlord suggested I get a stairlift so I can use upstairs, as arthritis has prevented me climbing stairs for nearly 10 years. I looked online for prices and found this company were the only one that stated prices on. I called round a few before coming to this company. I definitely saved the best til last! I've gone with the rental option. £40 a month! FANTASTIC! I have already recommended this to a friend who also can't climb the stairs. If you are wondering if a stair lift is for you, try the rental option. If you don't like it they will take it back, it's a win win.

Cannot fault this company. Professional, friendly and knowledgeable from the get go. My son made contact with Easy Steps on the Monday. Nine days later the lift was installed by Paul who was so competent, efficient, speedy and friendly. He was a breath of fresh air. The cost of installing and rental is also extremely reasonable. A great company - would highly recommend.

My daughter chose this company after brief online research. She spoke to Sally late on Thursday, sent a video of the staircase on Friday morning and we had the stairlift installed on the following Monday. Customer service was impeccable, all calls and emails answered promptly. The quoted price seemed very reasonable and we chose the rental option. Paul, the engineer arrived on time and was friendly and efficient. He had the whole thing done in under 3 hours (single flight with 90 degree turn at top). He showed me how the supports were screwed into the stair treads, not the wall and did a good job of unobtrusively running a power supply from a regular wall socket. He gave us a comprehensive briefing on operation and left no mess at all.

We had a stairlift fitted on 31st July 2023. Sally provided excellent professional service and support to to answer all our questions and arrange installation. The first engineer sent to measure-up was excellent, very helpful and informative. The second engineer sent to install was also excellent. No mess, no fuss and very informative. Perfect all round, would highly recommend to anyone. Many thanks!

I first used Easystep stairlifts 3 years ago when my husband was very ill & unable to climb the stairs in our house. The service was excellent from initial phone call to enquire, to the fitting of stairlift, after service and eventual removal. Now my elderly Parents are struggling I had no hesitation to call Sally at Easystep again. The service again has been perfect, they come when booked, on time, explained everything carefully to my Parents & took time to ensure they understood. I would have complete confidence in recommending them.

I found this company a pleasure to deal with.they were very informative and carried out works with no fuss and to a very high standard They were on time both with the survey and installation The operatives were very polite and informative at end of installation I would have no hesitation in using Easy steps again and would certainly recommend them

We were recommended to Easystep and so very glad we were. My Mum needed to have a stairlift installed after a fall, something she never previously wanted. We used the on line survey option which was so easy to complete and upload the required pictures to. We received an e-mail back with options and prices the first working day after the survey submission and the appointment was made for installation the following week. The engineer called to say he was on his way, the work was completed very quickly and a demonstration given. we were also given the on call information which put my Mum's mind at rest. The area was left spotless. We would not hesitate to recommend Easystep Stairlifts, there were various financial options which would suit most people too. My Mum has her independence back along with peace of mind.

Easy company to deal with, polite and friendly, installation was quick and easy with installer not leaving any stone unturned - Highly recommend, outstanding service!