We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

Elmbridge Heating & Plumbing

Profile thumb elmbridge heating plumbing walton

4.7

405 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Elmbridge Heating and Plumbing

Founded in 1978. We pride ourselves on being a professional company that understands the needs of our clients.

All our prices are extremely competitive and we have a large number of clients who make us their first choice of call. Based in the heart of the Elmbridge area, with shops and offices in Walton on Thames and Hampton Hill, we are a local heating and plumbing company that covers the whole of Surrey and Middlesex.

So please give us a call, we will guarantee a time and date for the appointment, whether it’s for a quote or to carry out work.

Latest offer: 10 YEAR PARTS AND LABOUR GUARANTEE ON VAILLANT & WORCESTER BOILERS

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

Customer reviews

4.7
405 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Great work and fast
Customer Service
Quality
Value
After I sent an e-mail in the morning, Steve range me within 1 hour. Then his plumber (Ian) came to check the internal system and gave me his quote. After I agreed, he replaced the faulty expansion vessel and combination valve. I didn't know the cause of the problem for a long time but Steve and his team solved the problem on the same day. It is so nice to have reliable plumber nearby.
Customer in Surrey Posted on 03/06/2020 , work completed 02/06/2020
Really helpful plumbers
Customer Service
Quality
Value
Steve & the team at Elmbridge have been fantastic at helping us resolve problems we've been having with a pump that wouldn't switch off. Having just moved home we discovered the external pump would stick on. Although under warranty, the pump manufacturer was resisting changing the whole pump, citing incorrect installation (not done by us or EHP). Elmbridge have been great at fixing the installation issues quickly and safely during lockdown, even liaising directly with the pump manufacturer to fully understand what needed to be done. Will definitely use them again!
Customer in Greater London Posted on 06/05/2020 , work completed 06/05/2020
Washing machine repair
Customer Service
Quality
Value
We called out this company because of clanking in the machine and the spinner did not function. After draining the machine the filter was removed to yield a small circular object. A brief run appeared to show that the problem was solved. However, within days the clanking had returned and the spinning stopped and the water did not drain. We phoned EHP who said they were busy fixing a boiler which understandably had priority. On contacting them today (29/4/20) they said they had done the job and they in any case did not repair washing machines (So why did they come?). I am very dissatisfied at this. (And I don't like the phone being put down on me), or the offer to get me in touch with someone who could repair the machine.
Customer in Surrey Posted on 29/04/2020 , work completed 17/03/2020
Great company!!
Customer Service
Quality
Value
Elmbridge installed my new Worcester boiler and additional pipes and zone valves five years ago. Rotten job for them because they had to take out and replace boiler in a very confined boiler housing outside. No probs for them and so beautifully done. Just had my fifth annual inspection for warranty purposes. Each year they phone and remind me and along comes a completely professional and trustworthy person. This year, because of the virus, the fellow arrives in a full protective suit, mask and surgical gloves. Wow, you’ll never know how much that was appreciated. Good old Elmbridge. They’re the best in my book.
Derek, the grateful customer. Posted on 23/03/2020 , work completed 23/03/2020
The trader replied (on 26/03/2020)
Dear Derek Thank you for your kind words during these troubled times for everyone . As a company all our engineers and office staff are self isolating and only respoding to emergency works ie leaks , no heating or hot hot water and blockages. Should you need any deliveries of food or esstentials please feel free to call and we will dispatch one of our engineers. Thank you for your business over the years and look forward to more in the furture. Kind regards
Paid for nothing.
Customer Service
Quality
Value
Had a leak coming through the ceiling, called Elmbridge Plumbing and Heating because they are local! Asked if they could look at the leak, fix and make it safe. A plumber visited the property but didn’t know were the leak was coming from. I was charged £81.00. I’m still chasing them for an invoice and diagnostics! I had to call another plumbing company to fix the leak in the end at another cost of £80.00. I wouldn’t recommend this company, I don’t think they know what they’re doing.
Customer in Surrey Posted on 27/02/2020 , work completed 18/02/2020
The trader replied (on 09/03/2020)
Dear Vicky, Thank you for your posting on our Which Trusted Trader profile unfortunately it is way off the mark accuracy wise. The events were as follows; you contacted ourselves via a recommendation and asked ourselves to attend a leak through into your rented property from the upstairs property. We attended between 9-11am as per agreement and spent nearly an hour looking for any source of leak coming into your property which was not apparent. We then needed to access the communal loft area to identify the leak but the loft hatch was padlocked and the only people with access were the management company of the block. We then informed you of our findings and asked once accessed has been granted via the management company we would attend immediately to trace and find the leak. We never heard anymore from yourself barring that you had not received an invoice for the £68+VAT. We then took your email as you was not present and emailed you an invoice and a copy of our findings. Kind Regards, Elmbridge Heating and Plumbing.
Heating controls
Customer Service
Quality
Value
Excellent. Efficient and friendly. Would highly recommend and would use again. Very informative.
Cicely, Surrey Posted on 07/10/2019 , work completed 07/10/2019
Great job to fix our underfloor heating.
Customer Service
Quality
Value
Really great job done to re-set our underfloor heating, re-do the pipework and install a new wire. Kept me fully up to do date with plan, lost and progress.
Georgina, Surrey Posted on 13/09/2019 , work completed 13/09/2019
Very satisfied
Customer Service
Quality
Value
Elmbridge H & P carried out a complete refurbishment & upgrade of my central heating system. Work was done over 2 1/2 days. EHP technician did (Ian) an excellent job. Ian worked professionally and provide a neat & quality job. Everything was left clean & tidy at the end of each day. I'm very satisfied with the service provided.
David, Surrey Posted on 03/09/2019 , work completed 03/09/2019
A great company to use
Customer Service
Quality
Value
I have used this company several times for jobs large and small. They are polite, quick, do the job well and all their staff are clean, polite and helpful. I would highly recommend them.
Brian Posted on 28/08/2019 , work completed 28/08/2019
Great, reliable, friendly service
Customer Service
Quality
Value
First time I’ve used this company and highly recommend them for any heating/plumbing related issues. I called on the Tuesday with a problem with my water tank heater, an appointment was made for the Wednesday to inspect, the job was finished Wednesday afternoon after a few hours work. The motorised valve needed replacing which was quite costly but well worth it considering time needed and service delivered. Highly recommend
David, Surrey Posted on 25/06/2019 , work completed 20/06/2019