Elmbridge Heating & Plumbing

After having issues with a blocked pipe connected to our bathroom sink we called Elmbridge Heating & Plumbing as they were a local business situated very close to our property. We had to book in advance and the work was conducted during working hours during the week. Initially they attempted to vacuum the pipes to clear the debris which didn't do the trick. The plumbers ended up having to remove a tile (which we have had to replace) to access the problem area and replace around 60cm of piping. The total time taken to perform the work (2 people) was around 60 minutes however time was added onto this by them having to go and purchase a the replacement piping which took around 25 minutes. The quality of the work itself was acceptable and the problem was solved. We were never quoted on what it would cost before the work was done and the total cost came to £270 (incl VAT). This was a straight forward 1 man job. Even though the quality was acceptable knowing how much they charge will force us to look elsewhere as we were very surprised by the bill we received. Be sure to obtain a price and I would recommend using a contractor who is happy to provide a no obligation free quote so that all costs are transparent upfront.

I really appreciate the swift and efficient service from Elmbridge, my hot water was back on within hours and a firm plan in place - should it happen again! As an existing customer, and the problem able to be resolved fairly easily - there was no charge - I call that service! Thank you Elmbridge