Disappointing would not recommend
I was recommended this company so I had high hopes but was completely disappointed. Although the lady was very nice, the gentleman just tried to take advantage because I have no knowledge on boilers and to top it off left me with a puddle from the rad a few weeks later because the bolt hadn’t been tightened properly. When I contacted the company the lady who answered the phone was very helpful however her boss who I could hear in the background was very rude and said there was nothing he could do apart from sending the original man back!
Customer in Surrey
Posted on 20/03/2019
, work completed 01/03/2019
Prompt, polite & friendly service.
Very prompt, polite and friendly service. Was easy to book with good availability, so we didn't have to wait long for the work to be done. Everything was explained well before the work began, and costs made clear up front.
Bronach, Surrey
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
Happy customer.
Great friendly service. Arrived on time. Explained all work being carried out. Price was as agreed and as quoted. Highly recommend.
Leigh, Surrey
Posted on 12/02/2019
, work completed 12/02/2019
Recommended
Fantastic
Fantastic service - very prompt and efficient. Very nice friendly engineers. Will definitely have them back.
Anna, Surrey
Posted on 07/02/2019
, work completed 07/02/2019
Recommended
Excellent professional service
Great service - very professional & personable. Clear communication & a prompt response to our initial phone enquiry. Thank you so much for all your help.
Karla, Surrey
Posted on 31/01/2019
, work completed 31/01/2019
Recommended
Prompt & professional.
On time (in fact early!). Polite & efficient.
Alan, Surrey
Posted on 29/01/2019
, work completed 29/01/2019
Recommended
Broken Boiler
Prompt reply to my request.
Tony, Surrey
Posted on 25/01/2019
, work completed 25/01/2019
Recommended
Boiler service
Matthew and Abbie arrived on time and proceeded to undertake a very professional review of our boiler and radiators. They were a pleasure to have in the house, answering my questions and making suggestions for more efficient ways to use our heating. Thank you.
Catherine, Surrey
Posted on 24/01/2019
, work completed 24/01/2019
Recommended
Friendly and professional.
Elmbridge Heating and Plumbing came out to replace a wireless thermostat. They were friendly, prompt and professional - would highly recommend. If I have any further issues I wouldn't hesitate to call them back.
Katie, Surrey
Posted on 23/01/2019
, work completed 23/01/2019
Recommended
Good job.
Trader arrived 2 hours later than advertised due to an overrunning job, but did an excellent job and was very professional.
Andrew, Surrey
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Boiler fit & power flush.
Excellent work carried out, very professional. Would recommend to anyone.
Jason, Middlesex
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
Boiler packed up
I woke up to no heating & no hot water. I called Elmbridge Heating & Plumbing. They came that same afternoon. I expected the worse as the boiler is quite old but the engineer fixed the boiler within half an hour at a very reasonable price. One very happy customer.
Sammie-Jane, Surrey
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Boiler replacement
My old boiler broke down overnight. Their engineer (Ian) soon arrived and found it would have to be replaced. He was able to start installing the new boiler the same day and worked until heating and hot water was restored. A very tidy and professional job.
Richard, Surrey
Posted on 14/11/2018
, work completed 14/11/2018
Recommended
Excellent
Very good, went above and beyond by re-installing my shelving which had to be moved. Re-piped my boiler and did a good job. Very pleasant and professional, answered all my questions.
Which? Trusted Traders Consumer
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
Excellent and prompt
At very short notice of a problem, an engineer came and presented our options. A new boiler was installed that day. Very courteous, hard-working engineer.
Martin, Surrey
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
Fantastic
Prompt, efficient, tidy & helpful.
Paul, Middlesex
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Shower pump installation
Very quick and job well done & tidy. Would definitely use again. Thank you!
Linn, Surrey
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
They did a great job
Ian was quiet, clean and got on with the job not leaving until it was finished. I was working in the house all day & you did not even know the was there. Perfect!
Which? Trusted Traders Consumer
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Fantastic work.
Very polite and hard working, put in a long day trying to solve a problem before leaving all working. Very pleased.
Angela, Surrey
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Brilliant job
I have just had a new bathroom completed by Dave (EHP). I would like to say what an excellent job, he worked tirelessly & efficiently and left my bathroom in a tidy state each day. I cannot praise enough his excellent work ethic and lovely friendly personality. I would like to say his is a credit to your company and would have no hesitation in recommending him for any work to friends. Many thanks for all the hard work.
Adrienne, Surrey
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Very professional
Worked really well throughout day with clear details given.
Alan, Surrey
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Excellent
Very impressed with overall work. After introduction first job to put down floor covering. All work was carried out in a neat and tidy way and cleaned up well at end of day. Ian was a very pleasant and cheerful chap. Pipe work was carried out neat and tidy more than satisfied.
Frank, Surrey
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Oven install
Totally excellent work and Ian is totally good and he's charming.
Zelda, Surrey
Posted on 12/02/2018
, work completed 12/02/2018
Recommended
Radiator Install
Very good job. Friendly man. Left everything clean and tidy. I was very pleased with all the work done.
Dorothy, Surrey
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
Brilliant! Professional!
Matthew was very professional. Very respectful of our home. He worked out the problem and has fixed it with great care and attention to detail. He was brilliant. Very clever! Thank you Matthew!
Patricia, Surrey
Posted on 02/02/2018
, work completed 02/02/2018
Recommended