Endorsed by Which?

Elmbridge Heating & Plumbing

4.7

417 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Elmbridge Heating and Plumbing

Founded in 1978. We pride ourselves on being a professional company that understands the needs of our clients.

All our prices are extremely competitive and we have a large number of clients who make us their first choice of call. Based in the heart of the Elmbridge area, with shops and offices in Walton on Thames and Hampton Hill, we are a local heating and plumbing company that covers the whole of Surrey and Middlesex.

So please give us a call, we will guarantee a time and date for the appointment, whether it’s for a quote or to carry out work.

Latest offer: 10 YEAR PARTS AND LABOUR GUARANTEE ON VAILLANT & WORCESTER BOILERS

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
    • Boiler servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
417 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Disappointing would not recommend
Customer Service
Quality
Value
I was recommended this company so I had high hopes but was completely disappointed. Although the lady was very nice, the gentleman just tried to take advantage because I have no knowledge on boilers and to top it off left me with a puddle from the rad a few weeks later because the bolt hadn’t been tightened properly. When I contacted the company the lady who answered the phone was very helpful however her boss who I could hear in the background was very rude and said there was nothing he could do apart from sending the original man back!
Customer in Surrey Posted on 20/03/2019 , work completed 01/03/2019
The trader replied (on 21/03/2019)
Dear Madame We feel it is extremely unfortunate that you feel it necessary to post untruths and be not factual on our Which Trusted Trader profile . We can categorically state that at no point has any of our staff at Elmbridge Heating and Plumbing taken advantage of you or have been rude .You claimed we left a leak on your radiator on the 1st March 2019 when we were there only to service your gas appliance ie your boiler. We offered to attend yesterday within an hour of your phone call to ascertain the leak on a radiator, which you declined. After speaking to Matt and Abbey our engineers regarding the matter, Matt who has worked for us for us5 years plus and has never received a complaint as yet, and was upset and disappointed . Your post is inaccurate and comes as a surprise as we were recommended to you by one of our regular customers . Kind regards Elmbridge Heating and Plumbing
Prompt, polite & friendly service.
Customer Service
Quality
Value
Very prompt, polite and friendly service. Was easy to book with good availability, so we didn't have to wait long for the work to be done. Everything was explained well before the work began, and costs made clear up front.
Bronach, Surrey Posted on 21/02/2019 , work completed 21/02/2019
Happy customer.
Customer Service
Quality
Value
Great friendly service. Arrived on time. Explained all work being carried out. Price was as agreed and as quoted. Highly recommend.
Leigh, Surrey Posted on 12/02/2019 , work completed 12/02/2019
Fantastic
Customer Service
Quality
Value
Fantastic service - very prompt and efficient. Very nice friendly engineers. Will definitely have them back.
Anna, Surrey Posted on 07/02/2019 , work completed 07/02/2019
Excellent professional service
Customer Service
Quality
Value
Great service - very professional & personable. Clear communication & a prompt response to our initial phone enquiry. Thank you so much for all your help.
Karla, Surrey Posted on 31/01/2019 , work completed 31/01/2019
Prompt & professional.
Customer Service
Quality
Value
On time (in fact early!). Polite & efficient.
Alan, Surrey Posted on 29/01/2019 , work completed 29/01/2019
Broken Boiler
Customer Service
Quality
Value
Prompt reply to my request.
Tony, Surrey Posted on 25/01/2019 , work completed 25/01/2019
Boiler service
Customer Service
Quality
Value
Matthew and Abbie arrived on time and proceeded to undertake a very professional review of our boiler and radiators. They were a pleasure to have in the house, answering my questions and making suggestions for more efficient ways to use our heating. Thank you.
Catherine, Surrey Posted on 24/01/2019 , work completed 24/01/2019
Friendly and professional.
Customer Service
Quality
Value
Elmbridge Heating and Plumbing came out to replace a wireless thermostat. They were friendly, prompt and professional - would highly recommend. If I have any further issues I wouldn't hesitate to call them back.
Katie, Surrey Posted on 23/01/2019 , work completed 23/01/2019
Good job.
Customer Service
Quality
Value
Trader arrived 2 hours later than advertised due to an overrunning job, but did an excellent job and was very professional.
Andrew, Surrey Posted on 17/12/2018 , work completed 17/12/2018
Boiler fit & power flush.
Customer Service
Quality
Value
Excellent work carried out, very professional. Would recommend to anyone.
Jason, Middlesex Posted on 14/12/2018 , work completed 14/12/2018
Boiler packed up
Customer Service
Quality
Value
I woke up to no heating & no hot water. I called Elmbridge Heating & Plumbing. They came that same afternoon. I expected the worse as the boiler is quite old but the engineer fixed the boiler within half an hour at a very reasonable price. One very happy customer.
Sammie-Jane, Surrey Posted on 04/12/2018 , work completed 04/12/2018
Boiler replacement
Customer Service
Quality
Value
My old boiler broke down overnight. Their engineer (Ian) soon arrived and found it would have to be replaced. He was able to start installing the new boiler the same day and worked until heating and hot water was restored. A very tidy and professional job.
Richard, Surrey Posted on 14/11/2018 , work completed 14/11/2018
Excellent
Customer Service
Quality
Value
Very good, went above and beyond by re-installing my shelving which had to be moved. Re-piped my boiler and did a good job. Very pleasant and professional, answered all my questions.
Which? Trusted Traders Consumer Posted on 20/09/2018 , work completed 20/09/2018
Excellent and prompt
Customer Service
Quality
Value
At very short notice of a problem, an engineer came and presented our options. A new boiler was installed that day. Very courteous, hard-working engineer.
Martin, Surrey Posted on 16/08/2018 , work completed 16/08/2018
Fantastic
Customer Service
Quality
Value
Prompt, efficient, tidy & helpful.
Paul, Middlesex Posted on 25/07/2018 , work completed 25/07/2018
Shower pump installation
Customer Service
Quality
Value
Very quick and job well done & tidy. Would definitely use again. Thank you!
Linn, Surrey Posted on 24/07/2018 , work completed 24/07/2018
They did a great job
Customer Service
Quality
Value
Ian was quiet, clean and got on with the job not leaving until it was finished. I was working in the house all day & you did not even know the was there. Perfect!
Which? Trusted Traders Consumer Posted on 30/04/2018 , work completed 30/04/2018
Fantastic work.
Customer Service
Quality
Value
Very polite and hard working, put in a long day trying to solve a problem before leaving all working. Very pleased.
Angela, Surrey Posted on 16/04/2018 , work completed 16/04/2018
Brilliant job
Customer Service
Quality
Value
I have just had a new bathroom completed by Dave (EHP). I would like to say what an excellent job, he worked tirelessly & efficiently and left my bathroom in a tidy state each day. I cannot praise enough his excellent work ethic and lovely friendly personality. I would like to say his is a credit to your company and would have no hesitation in recommending him for any work to friends. Many thanks for all the hard work.
Adrienne, Surrey Posted on 19/03/2018 , work completed 19/03/2018
Very professional
Customer Service
Quality
Value
Worked really well throughout day with clear details given.
Alan, Surrey Posted on 14/02/2018 , work completed 14/02/2018
Excellent
Customer Service
Quality
Value
Very impressed with overall work. After introduction first job to put down floor covering. All work was carried out in a neat and tidy way and cleaned up well at end of day. Ian was a very pleasant and cheerful chap. Pipe work was carried out neat and tidy more than satisfied.
Frank, Surrey Posted on 13/02/2018 , work completed 13/02/2018
Oven install
Customer Service
Quality
Value
Totally excellent work and Ian is totally good and he's charming.
Zelda, Surrey Posted on 12/02/2018 , work completed 12/02/2018
Radiator Install
Customer Service
Quality
Value
Very good job. Friendly man. Left everything clean and tidy. I was very pleased with all the work done.
Dorothy, Surrey Posted on 09/02/2018 , work completed 09/02/2018
Brilliant! Professional!
Customer Service
Quality
Value
Matthew was very professional. Very respectful of our home. He worked out the problem and has fixed it with great care and attention to detail. He was brilliant. Very clever! Thank you Matthew!
Patricia, Surrey Posted on 02/02/2018 , work completed 02/02/2018