Eternal Energy Systems Ltd

I called on Eternal Energy Systems to quote me for a solar installation, possible heat pump and battery system. Fair play to them they took the time and listen to me regards my fuel usage and lifestyle along with the layout of my property and existing plumbing and recommend a Photovoltaic solar system to run alongside my existing Hot Water Thermal system and did not try to oversell the other items. Having two flat roofs in need of renewing from felt to fibre glass they went out of their way to be of assistance to the roofers regards fixings for the panels and running the cables so as to leave a very neat installation. All the guys involved in the installation could not have been more helpful and nothing was to much trouble from start to finish. Happy Days Thanks to All Brian Herne Bay

I had solar panels installed 9 years ago and have had interactions with several different solar energy companies since then in the process of adding different components to the system. In my experience with these previous companies, they seemed to have a common trait to be quick to take your money but slow to communicate, slow to come up with information, instruction manuals, fixing issues etc. Unfortunately I had to have the system removed this year, so when looking around for a more local and reliable company to carry out that work, I found Eternal Energy. I can honestly say I wish I had known they existed 9 years ago, every part of the installation and subsequent maintenance of the system could have been a much less stressful experience. I can’t speak highly enough of Ben and everyone at the company, please do give them a call if you need their services, they’re fantastic!

Eternal Energy Systems installed our solar panels and battery back in 2022. From start of project to completion it was the most seamless and stress-free experience - the guys on the job were a joy to have around, eager to go the extra mile to do the job well. After the installation and set-up, they took pains to explain how everything worked in detail, answering my many questions. They even returned to make good on any paint work and carpentry that had been affected by the installation (they had to connect cables from the solar panels on the roof through to the basement where the battery was installed). Nothing was too much trouble and they were friendly, helpful and professional throughout. Since then, I've contacted Eternal Energy Systems on occasion with queries and they've always been ready to help, even coming to my property to help me with anything technical relating to my energy bills and whether I'm on the right tariff, etc. The solar panels themselves have made an enormous difference to our energy bills - I couldn't believe the difference! I would not hesitate to recommend Eternal Energy Systems - a long-standing family firm and pioneers in the renewable energy industry. They've been doing this far longer than many businesses currently jumping on this bandwagon and they definitely have the edge in this ever-growing field.

We can't thank Rob, Ben and Josh enough for all their hard work. They worked tirelessly through the heat today and stayed late to make sure they got the job done (and ahead of schedule). Not only this, but they talked us through their work and made sure we were comfortable and understood it (as well as we could!) They were tidy and efficient when bird proofing our solar panels. They also showed determination and patience when it came to fixing the solar panel system, which offered much resistance to being fixed. They have even made the process of maintenance and future checks simpler. They clearly have a high level of knowledge and expertise and were happy to share this with us. It has been a huge relief to find this team after having previous companies let us down. They do seem to have a lot of work on and so can't always be precise with arrival times etc due to other bookings. However, they were reliable, and came on the date agreed. The communication was great otherwise. They also made sure we had contact information and encouraged us to call if at anytime we were unsure. Regarding the value, solar panels are expensive to maintain, but the amount quoted for the work does not seem unfair. They were also kind enough to allow me to film them going through instructions so I would know processes such as how to turn on holiday mode. I'm not really sure what more you could ask for, the panels finally work and we have deterred the pigeons. Thank you guys.

I had ETERNAL ENERGY SYSTEMS come to resolve a problem with my ancient solar panels. Katy arranged a visit. Rob and Josh turned up and were friendly, efficient and knowledgable. They completed their work in a prompt and tidy fashion, fixed the issue and informed me of all I needed to know to go forward. Very impressed with their manner and work method. Thank you guys.

We spent many months investigating and following many calls with “big” energy companies, I called Eternal Energy Systems - They called round and were able to answer my many questions. A survey was done and a clear/detailed quote was provided. Installation was undertaken with expected care and attention – with everything left neat and tidy, and I was shown how everything worked. It's proven to be an excellent decision as system is providing all the electricity we need. We would recommend Eternal Energy Systems to anyone wanting a solar panel/battery installation.

Ben, Tom and the rest of the team were all excellent from start to finish. They sent us a quote and fully explained what work they would carry out for the price. The work was carried out to a very high standard. Every thing worked perfectly. I would recommend them to any one and will be using them again.

Buying and installing a solar panel system is a confusing world, Ben and his team were excellent. They discussed lots of options to find what was best for me, they provided a very competitive price and installation was a dream. Great after sale contact as well, goes without saying I highly recommend Ben and his crew.

This is the third time I've used EE. They installed solar thermal on my last house and this house. They have just completed the installation of eight PV panels on my roof. Came to survey and provide quote. Explained the pros and cons of the different technologies. Actaully convinced me batteries were not suitable for me. They are not "salesman" like some companies and are just interested in providing the right product. I had some issues with the roof and needed to pause the PV works while I got this sorted - they were fine and waited a week or so while it was resolved. Installation was good, engineers were all very freintly/polite and they left my home tidy when finished. They showed me how to use the app and monitor the system - although it really doesn't require much monitoring. If I ever need anything else doing, I will definitly use Ben and his team. Great job. P.S. Recommended them to a neighbour previously and that neighbour now has both solar thermal and PV.

Eternal Energy were the third company we contacted about having solar panels installed and were the only company that really thought of the best options for us. We had the panels installed on our garage rather than the house roof. Due to shading from the nrighbour's loft extension and the shape of our roof, we would not have got the optimum power from the panels if they had been placed there. We found the whole team to be honest, reliable and efficient and would recommend to others.