Eternal Energy Systems Ltd

We can't thank Rob, Ben and Josh enough for all their hard work. They worked tirelessly through the heat today and stayed late to make sure they got the job done (and ahead of schedule). Not only this, but they talked us through their work and made sure we were comfortable and understood it (as well as we could!) They were tidy and efficient when bird proofing our solar panels. They also showed determination and patience when it came to fixing the solar panel system, which offered much resistance to being fixed. They have even made the process of maintenance and future checks simpler. They clearly have a high level of knowledge and expertise and were happy to share this with us. It has been a huge relief to find this team after having previous companies let us down. They do seem to have a lot of work on and so can't always be precise with arrival times etc due to other bookings. However, they were reliable, and came on the date agreed. The communication was great otherwise. They also made sure we had contact information and encouraged us to call if at anytime we were unsure. Regarding the value, solar panels are expensive to maintain, but the amount quoted for the work does not seem unfair. They were also kind enough to allow me to film them going through instructions so I would know processes such as how to turn on holiday mode. I'm not really sure what more you could ask for, the panels finally work and we have deterred the pigeons. Thank you guys.

I had ETERNAL ENERGY SYSTEMS come to resolve a problem with my ancient solar panels. Katy arranged a visit. Rob and Josh turned up and were friendly, efficient and knowledgable. They completed their work in a prompt and tidy fashion, fixed the issue and informed me of all I needed to know to go forward. Very impressed with their manner and work method. Thank you guys.

We spent many months investigating and following many calls with “big” energy companies, I called Eternal Energy Systems - They called round and were able to answer my many questions. A survey was done and a clear/detailed quote was provided. Installation was undertaken with expected care and attention – with everything left neat and tidy, and I was shown how everything worked. It's proven to be an excellent decision as system is providing all the electricity we need. We would recommend Eternal Energy Systems to anyone wanting a solar panel/battery installation.

Ben, Tom and the rest of the team were all excellent from start to finish. They sent us a quote and fully explained what work they would carry out for the price. The work was carried out to a very high standard. Every thing worked perfectly. I would recommend them to any one and will be using them again.

Buying and installing a solar panel system is a confusing world, Ben and his team were excellent. They discussed lots of options to find what was best for me, they provided a very competitive price and installation was a dream. Great after sale contact as well, goes without saying I highly recommend Ben and his crew.

This is the third time I've used EE. They installed solar thermal on my last house and this house. They have just completed the installation of eight PV panels on my roof. Came to survey and provide quote. Explained the pros and cons of the different technologies. Actaully convinced me batteries were not suitable for me. They are not "salesman" like some companies and are just interested in providing the right product. I had some issues with the roof and needed to pause the PV works while I got this sorted - they were fine and waited a week or so while it was resolved. Installation was good, engineers were all very freintly/polite and they left my home tidy when finished. They showed me how to use the app and monitor the system - although it really doesn't require much monitoring. If I ever need anything else doing, I will definitly use Ben and his team. Great job. P.S. Recommended them to a neighbour previously and that neighbour now has both solar thermal and PV.

Eternal Energy were the third company we contacted about having solar panels installed and were the only company that really thought of the best options for us. We had the panels installed on our garage rather than the house roof. Due to shading from the nrighbour's loft extension and the shape of our roof, we would not have got the optimum power from the panels if they had been placed there. We found the whole team to be honest, reliable and efficient and would recommend to others.

Eternal Energy Systems initially installed a solar hot water system some 10 years ago, and have now added a new 7 kWp PV solar panel array with inverter and battery. We chose EES to carry out the work as they have always been good at servicing and dealing with any problems with the hot water system. Emailed questions about both the old and new systems have been answered very promptly - in one case after midnight. The team of four who carried out the latest work arrived punctually and completed the installation on schedule. We are confident that we will continue to be supported in the future if any issues or questions arise.

Having checked in with several companies offering Solar panel solutions, we decided on Eternal Energy Systems as they came across as the most responsive and professional. They surveyed and provided a very clear and concise estimate for the system we were looking for. Being new to solar panels they explained clearly what the options were and the pricing associated for panels and the batteries. The install was completed on time and they did a good job, provided all the paperwork, completed the forms to register our system to feedback to our energy provider, and explained how to use the system to maximise our benefit. The App associated allows you to see everything regarding generation, how much electricity is being imported/exported and what the charge rates are at that point in time. This is great as you can maximise the efficiency and turn on appliances (washing machine, dishwasher, etc) at the most economic time. We have been generating surplus energy through the summer and will now look with interest to see how we do in the winter months. I would recommend this company to anyone wanting a solar panel installation.

I have left this a few years since install because I wanted to see how good ongoing support is. I can confirm that the support has been good. I have had cause to call for support a couple of times and it has been done without query. I have actually had two systems installed by this company and on both occasions, the instal has been done on time, on quote and with the quality I need. I like that they called in a specialist in an area they weren’t strong rather than use me as a learning experience with trial and error (which happened with a previous solar installer).