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Eternal Energy Systems Ltd

4.8

73 Reviews

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About

Eternal Energy Systems Ltd is based in Whitstable, Kent & was formed in 2006 to design & install renewable technologies across the South East.

We specialize in;
solar thermal - solar photovoltaic - air source heat pumps

We design bespoke systems for each location, from domestic to small commercial projects. Renewable technologies are our core business – we aren’t an electrical or plumbing firm doing occasional installations or a new business set up to exploit the tariff. We believe distributed energy generation is an important part of a sustainable future and a vital step towards reducing our reliance on fossil fuels.

All our installations are eligible for the Feed In Tariff & the Renewable Heat Incentive & the Green Deal.

Our installers are trained to meet the highest industry standards and are fully accredited through the Micro-generation Certification Scheme (MCS). EES are members of the Renewable Energy Consumer Code. We provide the best level of customer service and after sales support

What we do

  • Renewable energy

    • Air source heat pumps
    • Domestic wind turbines
    • Ground source heat pumps
    • Solar panels
    • Solar water heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Electricians

    • Electrical installations
  • Builders

    • Log cabins and homes
  • Air conditioning contractors

  • More Services

    • battery back up systems
    • off grid power
    • raised vegetable be

Customer reviews

Why you can trust these reviews

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4.8
73 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Solar Thermal Panel - Great Services
Customer Service
Quality
Value
Bruce and his team fitted a Kingspan solar thermal tube system for my hot water as well as custom hot water cylinder. I had previously used Eternal Energy to install the same on my last house. The entire team are polite, efficient and friendly. The system works well and, where there was a slight problem (minor leak), they came back and solved it no issues. Reasonable cost too. Likely to use again when it comes to fitting a PV array.
Customer in Kent Posted on 13/07/2019 , work completed 03/07/2019
Excellent all round
Customer Service
Quality
Value
The Eternal Energy team recently installed solar PV at our residential property in West Kent. They provided a superb service from start to finish. Not only was the quality of their work excellent, their customer care throughout was first-rate. We're also grateful to know that they are genuinely on hand to advise and support post-installation. We couldn't rate them more highly.
Customer in Kent Posted on 06/04/2019 , work completed 04/04/2019
Friendly, professional and quality service
Customer Service
Quality
Value
Bruce and his team updated and repaired a solar hot water system in my mother's house, replacing the h/w storage tank with a larger one suitable for the needs of a family, overhauling the system and rectifying faults. Communication throughout was excellent and the job was carried out efficiently. My mother's ageing system has been given a new lease of life and has been provided with a 5 year service; A very satisfactory outcome.
Customer in Kent Posted on 05/04/2019 , work completed 19/03/2019
Reliable and recommended green energy company
Customer Service
Quality
Value
Bruce and his team installed our solar water heating system (plus new hot water tank and loft insulation) five years ago. It's generally been trouble free, but on two occasions when we have had trouble we have had a quick and efficient response. I would strongly recommend them to anyone considering switching to green energy.
Peter Kettle Posted on 14/08/2018 , work completed 14/08/2018
Totally trustworthy
Customer Service
Quality
Value
I have an old ‘Smart Energy’ hot water system which was installed about 10 years ago, many of these systems were dodgy to say the least. Ours has suffered pressure loss and leakage rendering it inefficient. I discovered Eternal Energy via a web search and they have now re-commissioned the system and brought it back to life. They are totally trustworthy and their work is impeccable, I can’t praise them enough and would recommend them wholeheartedly. 10/10
One1ota Posted on 09/08/2018 , work completed 09/08/2018
My review
Customer Service
Quality
Value
Excellent.
Jeremy, Kent Posted on 31/05/2018 , work completed 31/05/2018
Brilliant job
Customer Service
Quality
Value
We would highly recommend them. Efficient, reliable, trustworthy, friendly and knowledgeable.
E.Jane, Kent Posted on 16/10/2017 , work completed 16/10/2017
Very professional
Customer Service
Quality
Value
On arrival got on with the service to a hot water solar system in a very professional manner.
Kenneth, Kent Posted on 25/05/2017 , work completed 25/05/2017
Excellent result
Customer Service
Quality
Value
Disconnecting the cold water feed to the solar hot water feed which Eternal Energy installed many years ago has much improved our hot water supply.
Michael, Kent Posted on 25/05/2017 , work completed 25/05/2017
Solar Water Tubes
Customer Service
Quality
Value
All worked well in tight spaces. Friendly staff. Tidy.
Brian, Kent Posted on 03/05/2017 , work completed 03/05/2017
Thorough and Professional
Customer Service
Quality
Value
Bruce Davies serviced our thermal solar system yesterday, was most thorough and patiently explained the system, checked it over completely and gave it a clean bill of health. Peace of mind.
ralphcollis54 Posted on 20/04/2017 , work completed 20/04/2017
Prompt & professional
Customer Service
Quality
Value
Pleasant, efficient and quick. Willing to do more than was necessary.
Derek, Kent Posted on 12/04/2017 , work completed 12/04/2017
Excellent and honest service
Customer Service
Quality
Value
Bruce and Ben undertook 5 year service and check of solar panels generativity and 4 year service of solar tubes for water heating. Work carried out professionally and efficiently. More importantly discovered faulty wiring (different original contractor) in system and corrected. Utmost confidence in work done and advice given. Very good personally to have in home.
Which? Trusted Traders Consumer Posted on 04/04/2017 , work completed 04/04/2017
Tried and trusted green energy specialist
Customer Service
Quality
Value
I was very fortunate to discover Eternal Energy Systems after being let down by a number of solar energy providers. When they first attended my property two years ago they made a number of adjustments to my (SMART ENERGY) system which made it perform better than it ever had since its installation. A recent five year service was conducted with equal efficiency. I would thoroughly recommend Eternal Energy Systems to anyone with or thinking of installing a green energy system.
One1ota Posted on 22/03/2017 , work completed 22/03/2017
Prompt, efficient & professional
Customer Service
Quality
Value
They were efficient thorough and caused minimum disturbance, making sure I understood what they had done and why. They were a pleasure to have in my home and left a full detailed clean report of the full 5 year service.
Janet, Kent Posted on 07/02/2017 , work completed 07/02/2017
Would recommend
Customer Service
Quality
Value
Solar panels installed. The work was efficiently carried out
Which? Trusted Traders Consumer Posted on 10/12/2016 , work completed 10/12/2016
Excellent Service
Customer Service
Quality
Value
Fast, efficient, professional. Turn up when they say they will, do exactly what it says on the tin, and leave it clean and tidy afterwards.
FarmAdmin Posted on 17/06/2016 , work completed 17/06/2016
Tried and trusted supplies
Customer Service
Quality
Value
A tried and trusted supplier Over the last 10 years we've had two energy installations from Eternal Energy. The first was when we called them in to repair a faulty solar pipe hot water system (the original installers went out of business soon after the installation). Eternal Energy's work has stood the test of time. They now regularly service the installation. The Second time was about 4 years ago when they installed our PV solar panel system. Though our roof surface is an awkward shape and difficult to access, and the installation took them longer than usual, the team's can-do and resourceful attitude meant that they completed the job to a high standard of finish. Their servicing is reliable. We find them very pleasant, knowledgable and communicative people to have as our suppliers.
rosemary Posted on 02/06/2016 , work completed 02/06/2016
Excellent Service
Customer Service
Quality
Value
Bruce and his partner did an excellent job servicing our PV solar panels. Bruce went beyond the call of duty by servicing our hot water solar panel as well, which had not even come from his company. I was very grateful and would certainly recommend this company.
judith d Posted on 26/04/2016 , work completed 26/04/2016
Andy from New Eltham
Customer Service
Quality
Value
Bruce and his team have always been very professional, friendly and very customer focussed. They make sure they do a thorough and clean job and I cannot praise them enough. Based on my experience of dealing with them over the last five or so years, I would have no hesitation in recommending this company to anyone who is keen on renewable energy.
Andy from New Eltham Posted on 26/04/2016 , work completed 26/04/2016
Very satisfied
Customer Service
Quality
Value
Bruce and his team are excellent, I would recommend to anybody considering using them.
Mike, Canterbury Posted on 22/04/2016 , work completed 22/04/2016
Expert installation of Solar panel system
Customer Service
Quality
Value
Installation of Solar Panel roof system
Which? Trusted Traders Consumer Posted on 20/12/2015 , work completed 20/12/2015
Top marks all round
Customer Service
Quality
Value
Reliable, trustworthy, committed, professional & technically assured. All work done to highest standards with excellent explanations when needed. Prompt response to emails, great handover at end of job & all the time superb backup from office staff. Would definitely recommend.
Fiona, Kent Posted on 18/12/2015 , work completed 18/12/2015
Top quality team, top quality equipment...
Customer Service
Quality
Value
Bruce takes a genuine pride in what his company does and the quality of equipment provided by them reflects that. While gathering quotes for a 4kW PV installation, it was disheartening to come across so many other companies with a hard-sell, "double-glazing" type high-pressure approach who, whilst offering low prices, were obviously making their margins by using low quality equipment with a dubious record of reliability. Eternal Energy were not the cheapest PV providers, but were prepared to recommend only established brands of panels, inverters and peripherals with a good track record, and in a combination that suited my exact needs. There was no high pressure sales pitch, just a thoroughly well-researched and professionally presented proposal. Bruce and his team undertook the subsequent installation in a friendly, thorough and highly effective manner, allowing far more time than was actually required for the work, so that the job was not rushed at any point - they even went the extra mile to sort out a small problem I'd had with a roof leak while they were up there! On completion of the installation, Bruce's team took me through the electrics and gave me a thorough understanding of the system operation, and left a comprehensive documentation pack. I strongly recommend that anyone wanting a PV installation should talk to Eternal Energy and I will definitely be talking to them regarding other energy-saving plans I have for my home.
Keith S Posted on 08/11/2015 , work completed 08/11/2015
What a great team
Customer Service
Quality
Value
Efficient in their work. Always courteous in answering my questions. Will certainly recommend in future.
Letitia, Kent Posted on 10/09/2015 , work completed 10/09/2015