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Endorsed by Which? Trusted Traders

Finesse Windows Limited

Profile thumb 32353 finessewindows logo rgb   copy

275 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed

Organisations and Awards

Jul 21
May 2020


Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021. We were also shortlisted in the top 4 for the Which? Trusted Trader of the Year awards for 2017 - chosen from over 8,500 eligible traders nationwide!

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

275 reviews
Customer Service
Sort by
Excellent experience
Customer Service
The thought of having builders around your house for a few weeks can be worrying. However, our experience with Finesse Windows and the construction of our Conservatory was excellent. The workmen arrived when they said they would, were always attentive and did a great job. As with all things there were a couple of hiccups, but the important thing is that these minor problems were sorted extremely quickly with no complaints. We felt they were there to make sure we were happy with the end result. Thank you Finesse, when the need arises we will definitely use you again.
Customer in West Midlands Posted on 17/07/2019 , work completed 12/07/2019
The trader replied (on 22/07/2019)
Thank you for your review. We are so pleased that you have enjoyed your experience with us. We are always mindful that the way we conduct ourselves in your home is just as important as the quality of the finished product we provide - therefore we are especially pleased that you have fount it to be an enjoyable experience.
Patio Doors
Customer Service
We had to replace unsatisfactory bi-fold patio doors. Finesse were very good, it took half a day. The fitters were excellent and cleared up everything. There is now a much better outlook onto our garden.
Customer in West Midlands Posted on 17/07/2019 , work completed 02/07/2019
The trader replied (on 18/07/2019)
We are delighted to have been of service - thank you for your much appreciated business. Enjoy your beautiful new view!
Excellent service and quality product
Customer Service
Very pleased with the whole experience from quote to finished job, top quality windows and back door, fitters very friendly and very tidy, we would highly recommend Finesse Windows.
Customer in Worcestershire Posted on 05/07/2019 , work completed 13/06/2019
The trader replied (on 05/07/2019)
Thank you for this review. Being tidy and friendly is a hugely important part of the service we provide. We appreciate your kind words.
Customer Service
Had a new door and had Finesse again. They mad a good job of the windows 4 yrs. ago.
Mavis, West Midlands Posted on 27/06/2019 , work completed 27/06/2019
The trader replied (on 12/07/2019)
Hi Mavis, thank you for your loyalty in coming back to us again. We are so pleased that you are happy with your new door as well. Best regards.
Fantastic Local Company
Customer Service
I'd used Finesse a long time back and have to be honest i had completely forgot about them when i needed a custom sized replacement door for my garage. I had rang around other door companies before i remembered i had used them in the past. From the initial conversation to the sales representative coming out to discuss my requirements to the installation of the door, i have to say i am really pleased with the results. The brick work wasn't great but they have used a PVC fascia which has dramatically improved the appearance of the brick work. I am over the moon with the results and feel it was worth every penny. Many Thanks to all the team at Finesse, i would definitely recommend this company to anyone looking to carry out home improvements.
Customer in West Midlands Posted on 24/06/2019 , work completed 13/06/2019
The trader replied (on 18/07/2019)
We are so happy that you remembered us from all those years ago! Thank you for asking us to help with this project - we are delighted to have been of assistance again & we hope to be able to help you again in the future.......
Customer Service
Cannot fault the service received from start to finish. Extremely helpful during the planning process, smooth and hassle free. Work crew were very polite, tidy and helpful throughout - a great team! Work was completed to spec, on time and to budget. So pleased with the conservatory and would highly recommend. Do not go anywhere else! A very big thank you to Finesse.
Customer in West Midlands Posted on 22/06/2019 , work completed 07/06/2019
The trader replied (on 27/06/2019)
Thank you for your review and most importantly for your valued business. We really enjoyed working on this project for you and we are extremely pleased that you love the result. Building a conservatory really is a team effort and our staff are experts at bringing projects like yours together to your specified timescales and budget. Thanks again - we hope to be of service to you again soon.
Beautiful new windows
Customer Service
We are delighted with our new windows. They look so lovely and are very high quality - sturdy and substantial. We have been really happy with all aspects of customer service. Everyone turned up when they said they would, were flexible with dates to accommodate us and were friendly and professional - designer, surveyor, scaffolders, fitters. The fitting was amazing - not even any touching up required around the new windows. There is a really small problem with one of the panes of glass (some marks that won't come off) but we phoned Finesse and they are replacing with it without any fuss - excellent customer service. Thank you to everyone at Finesse - we are very happy customers and I smile every time I look at my new windows.
Customer in West Midlands Posted on 11/06/2019 , work completed 31/05/2019
The trader replied (on 19/06/2019)
Hello and thank you for your kind words. We love it that you smile every time you look at your new windows:)
Reliable efficient firm
Customer Service
I had used this company before and didn't hesitate to go back to them when I needed three very old UVPC windows replacing which had not originally been installed by them. That was only because I hadn't heard of them then. I would use them every time and highly recommend them to others for their customer relations and their efficiency. I was stunned by the speed the work was carried out. I had a preliminary visit from a really friendly designer who had remembered me from the last job that had been carried out and in two weeks the job had been completed to my satisfaction! Everybody I dealt with was polite, friendly, prompt and efficient. The workmanship of the installers appears to have been excellent and I find it incredible that they can just pop out old windows and insert new ones without any need for me to do any touching up or redecorating after they have been.
Lynne Posted on 10/06/2019 , work completed 03/06/2019
The trader replied (on 10/06/2019)
Hi Lynne, thank you for your kind words. We do pride ourselves on our ability to cause as little disruption as possible to your home. One of the reasons we invest in our own factory to make our own products is so that we are able to manufacture efficiently when required to meet your timescales. We are really pleased that you have enjoyed your experience with us and we very much appreciate your repeat custom. Thanks again for trusting us with your business.
Excellent local family-run business offering highest quality products
Customer Service
Finesse are a company that provide a totally customer-focused service using only the highest quality products. They have just completed a conservatory refurbishment, fitted new guttering and soffits, installed a bespoke porch, replaced two patio doors and new garage doors at our property. Each job has been completed to a very high standard in a timely and efficient manner. These days its refreshing to find a company that actually takes pride in the work that they do and stand behind their promises with a 10-year guarantee. As with all large jobs, sometimes things don't always go quite as expected but Finesse went out of their way to make sure that these were sorted without any headaches for me and my family. They also tidied up after each job very thoroughly. The personal touch is what sets this company apart from others. We couldn't be more pleased with the results. Special shout out to all of the lads who helped on the various jobs - Ray, Matt, Darren, Kent, Jez, Will, Nigel and Ian. I have no hesitiation in recommending this highly professional company and I am now saving up the pennies to have them back again next year to do some more work for us. Great work guys - thanks.
Customer in Birmingham Posted on 05/06/2019 , work completed 05/06/2019
The trader replied (on 06/06/2019)
Hello & thank you for your review. It was a real pleasure working on your project and every one of our installers has commented how much they enjoyed working for you - so thank you for making it a pleasure for us as well! We would be honoured to have the opportunity to carry out more work for you in the future so please do get in touch as and when you need our help. Thanks again - we really appreciate your business.
Second to none
Customer Service
Having already had a front door off finesse, being extremely pleased I had no hesitation to have them replace the orangery roof in the kitchen. The old roof which had been fitted by an other company was leaking, and I was at my wits end trying to get it fixed. When I asked finesse if they would mind having a look they did so and informed me of the problem, they did try to help to fix it without having to have a total replacement (which shows what an honest and great company they are), however a full roof was needed. From start to finish the professionalism was second to none, all the staff from sales to fitting , reception and the factory guys are just so friendly and their knowledge is amazing. My new roof is now on, the mess the previous people made has been rectified and i can tell the difference straight away. I cannot recommend these guys enough.
Customer in Worcestershire Posted on 28/05/2019 , work completed 15/05/2019
The trader replied (on 30/05/2019)
Hello and thank you for your feedback. We live for comments like this. You have perfectly summed up everything that we strive to achieve on every job. Friendly, expert advice. Professional manufacture and installation teams. Transforming our client's homes and solving their problems in a way that only we can with our own unique brand of customer care. Thank you for giving us the opportunity to carry out this work for you.