I asked Ian, at relatively short notice, to do an ECIR on a tenancy. His response to my request was almost immediate, he liaised with the agents and tenants to gain access to the property, and carried out the work to an excellent standard. He identified faults that required rectification, kept me updated at all times, and got the job done well within the timeframe, for a reasonable price, despite it being dropped on him relatively last-minute. He’s a genuinely nice guy, someone I would trust to be unaccompanied in my home and he will get repeated work from me because he is so reliable. He comes highly recommended and has my gratitude for a job well done.