Gaslec (Kent) Ltd

Excellent service from the engineers Shawn, Dean and Dave, they explained everything, fitted the new boiler without any problems, very tidy clean workers, spent time ensuring the whole heating system was balanced up when running. Very keen price for the work. I would recommend the company to anyone.

Shawn from Gaslec was recommended by Carey Plumbing & Heating, he investigated the reason why the Gas Board turned off my Gas supply (Black Iron pipework & copper pipework that had been fitted with poor connections) & quoted me a fair price & could do the required work quickly. He & a colleague arrived promptly, removed the Black Iron pipework, the existing copper pipes & ran new copper pipework soldered, so no leaks in the future, they completed the work quickly & efficiently, ensured the boiler & gas cooker were working; removed the old pipes, tidied up & left everything in order. I have no hesitation in recommending Shawn & Gaslec.

I called Gaslec after contacting a few other companys that were not interested doing a small but important fix to my heating. They came on time called before coming and fixed the problem all for the call out charge quoted.

On time as scheduled, thorough in completing a full boiler service including paperwork and follow up communication.

Service my boiler 2 years after new boiler instal, second check over as required no faults found . Bled rads as requested to keep it all working properly. Quick, clean and tidy worker, Well done Jack! Well done team.

Service and repair was dealt promptly and efficiently and would recommend this company to anyone requiring similar work to be carried out

Our central heating boiler failed. F1 & F4 faults. I rang British Gas ( we have a contract with £50 x/s). Engineer appointments are only via a mechanised system. No human contact. No facility to explain nature of fault. Earliest time, nearly 3 days later, was selected. Only then did it say you could wait to speak to a person - if you waited 40 - 60 minutes! Engineer came, checked radiators and got boiler firing. He left before it reached full temperature, having decided an airlock had cleared. Within 15 minutes of his leaving the boiler temperature fell. It started vibrating and making frighteningly loud booming sounds. No way to get him back! I phoned local GASLEC and their rep heard the booming. One of their engineers, Jack English, came within 30 minutes. He dismantled the boiler, removed and cleaned various components, but eventually discovered the cause was a food waste blockage in the condensate pipe which discharged via the sink waste pipe. The boiler now works better than it did before the faults. EXCELLENT, thorough, detective work and cleared up well.

We contacted Gaslec for the first time as our boiler had broken the previous evening. They sent an engineer within 24 hours to service the boiler. Shawn was very helpful and thorough, explaining the issue in full and keeping us informed throughout. The process to pay was very simple and we received all paperwork for our records. We will be using them again in the future for our next service and any repairs. Thank you!

Gaslec are great! Shawn has helped us twice with our boiler with different faults a few years apart. He is very knowledgeable and will give you advice on how to maintain it, which other businesses may wish not to, as it could mean more money for them having to return. From our experience, It is clear they are a very genuine and trustworthy company who know what they're doing. We've recommended them to family members who have also had good experiences with Gaslec Ltd.

Jack arrived early, was chatty and friendly and carried out our annual service quickly cleanly and professionally - much better than British Gas (our previous contractors) Excellent value for money - thank you Gaslec.