Endorsed by Which?

GMI Aerials Limited

5.0

109 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Aug 2020

About

GMI are an independent, family run business established in 1995. We provide a friendly, honest and competitive service. We understand that television viewing is an integral part of your home entertainment. Our aim is to ensure you enjoy the best and most reliable reception possible. We are specialists in the installation, realignment and repair of Digital TV/FM/DAB Aerials, Satellite Dishes/SKY +/SKY Q/FREEVIEW/FREESAT. We also provide new cabling and Wall Mount TV Sets. All our engineers are Industry Qualified and have up to date training throughout the year. We only use top quality equipment prolonging the life of systems, therefore benefiting our customers and being cost effective.

Our customers have been coming back to us again and again for 25 years because we have their trust and they know we are going to diagnose the problem and fix in a timely, conscientious manner and at a fair price. From domestic homes to blocks of flats, office developments and stately homes. We are here to help you.

What we do

  • Aerial and satellite installers

    • Wifi Installations
    • TV mounting
  • Cleaning services

    • Gutter cleaning
  • TV services

    • TV aerials
    • TV installation
    • TV repair
  • Smart Homes

    • Home Cinema
  • More Services

    • aerial erectors
    • sky q
    • satellite
    • tv cabling
    • fm
    • dab

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Superb service
Customer Service
Quality
Value
Contacted GMI via email following Storm Darragh, which finished off our 40-year-old aerial. Next morning GMI confirmed our preferred appointment time (12/12/24) - arrived on time on the day, job done to remove old aerial and install new aerial very quickly and efficiently (45 minutes). We are very satisfied customers and would highly recommend GMI.
Customer in Hertfordshire Posted on 12/12/2024 , work completed 12/12/2024
The trader replied (on 13/12/2024)
Thank you for your 5 star review. We are very grateful you took the time to leave a review especially as this is an extra busy time of the year. I have passed your comments onto Geoff also. Merry Christmas and you know where we are if you need us in the New Year. From Michelle.
Very good service.
Customer Service
Quality
Value
Geoff arrived promptly and quickly diagnosed the fault (the aerial booster in the loft had failed). The booster was replaced and reception is now perfect. We are very pleased with the service we received and would definitely use GMI again.
Customer in Hertfordshire Posted on 25/11/2024 , work completed 25/11/2024
The trader replied (on 27/11/2024)
Hello and thank you for your 5 start review and your comments and we definitely would love you to use us again if you have any future problems. I have passed your comments to Geoff also. Kind regards Michelle
Excellent service
Customer Service
Quality
Value
Geoff, the engineer from GMi Aerials, did an excellent job replacing an old aerial and cabling that was no longer working properly with a new, modern aerial that works perfectly. Geoff is extremely professional and a pleasant person to deal with. We would recommend GMi Aerials without hesitation.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 21/11/2024
The trader replied (on 27/11/2024)
Hello and thank you so much for your 5 star review and the comments you made, which I have passed onto Geoff who was humbled. I am glad to see that even after 30+ years we are still meeting customer satisfaction. All the best Michelle
Excellent company
Customer Service
Quality
Value
Turned up on time, knew what he was doing, polite, tidy all at a a sensible price. Highly recommended.
Customer in Hertfordshire Posted on 25/09/2024 , work completed 25/09/2024
The trader replied (on 27/11/2024)
Hello I am sorry it has taken me so long to thank you for your kind review, but I had not received the prompt. I have passed your review to my engineer Geoff and we are very pleased that you were satisfied with our service. :) from Michelle
Aerial work
Customer Service
Quality
Value
Enquiry dealt with quickly and efficiently, questions answered simply. We were offered an earlier slot as Geoff had finished a job quicker than he expected. Arrived on time. We discussed the job and he gave advice which was accepted. Well pleased with the result 😀. Would recommend GMI Aerials.
Customer in Hertfordshire Posted on 13/09/2024 , work completed 13/09/2024
The trader replied (on 17/09/2024)
Hi. Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service We are committed to delivering a high-quality service, and your feedback is a great encouragement to us. We are here whenever you need us again in the future. From Michelle and all the team at GMI Aerials.
Excellent
Customer Service
Quality
Value
Had a problem with receiving transmission on our televisions. Quickly and efficiently sorted by Geoff at a reasonable price.
Customer in Hertfordshire Posted on 10/05/2024 , work completed 10/05/2024
The trader replied (on 15/05/2024)
Hello and thank you for leaving GMI a review. We really appreciate you taking the time to do so when time is so valuable. So happy Geoff could help and look forward to serving you in the future. From Michelle at GMI Aerials.
excellent job, reliable, honest advice
Customer Service
Quality
Value
Geoff was prompt, reliable & knowledgeable. His quote matched the clear pricing structure on his website. He gave me honest and expert advice, & did an excellent job at the unenviable & precarious task of replacing the heavy old broken aerial on our chimney stack, plus installing new aerial points. Trustworthy & friendly, as is Michelle in the office, thanks to both. I 100% recommend GMI Aerials
Customer in Hertfordshire Posted on 14/11/2023 , work completed 21/04/2023
The trader replied (on 21/11/2023)
Dear Customer thank you so very much for such a glowing review, we strive to give 100% in everything we do and we are pleased that you felt you experienced a great service. We are always here to help at any time in the future. I have sent Geoff your review of which he too is grateful. All the best from Michelle and the team at GMI Aerials.
Freeview and Satellite Aerial service
Customer Service
Quality
Value
We booked the services of GMI Aerials through the "Which? Trusted Trader" recomendation and very pleased with the result. Arrived on time and quickly assessed our problem - very pleasant guy who really new his trade. We would certainly use GMI Aerials again. Thank you!
Customer in Hertfordshire Posted on 16/10/2023 , work completed 10/10/2023
The trader replied (on 19/10/2023)
Thank you for taking time out to leave a review. I have let Geoff know of your comments which has pleased him and all of us at GMI. We hope to assist you with any problems you have in the future. All the best from all at GMI Aerials
Loss of digital aerial signal.
Customer Service
Quality
Value
Geoff diagnosed the problem in a few minutes and was able to fit a new wall socket and power unit . Friendly and professional service in less than half an hour. This should be your go to expert for aerial services, look no further. Superb quality service, thank you.
Customer in Hertfordshire Posted on 21/09/2023 , work completed 21/09/2023
The trader replied (on 25/09/2023)
Wow what a fantastic review! We all strive to give the best possible service here and it's wonderful to receive a review acknowleging our service ethics. Thanks so very much from all the team at GMI Aerials.
Superb Job
Customer Service
Quality
Value
We called GMI Aerials out to diagnose a strange interference that even the BBC couldn't help identify. Geoff was with us in two days and would have been quicker if I'd been in. He identified the problem as a very old signal amplifier causing problems with 4g and 5g signals, and also identified a faulty socket on another TV that we hadn't recognised as a problem because of the major interference. He renewed all the faulty equipment with no mess and was friendly, polite and professional throughout. I'd wondered if we needed a new aerial but he checked and assured us that we didn't, avoiding several £100s more cost that another installer might have charged. Superb service and great value.
Customer in Hertfordshire Posted on 31/08/2023 , work completed 29/08/2023
The trader replied (on 01/09/2023)
Hi. Thank you so much for your 5 Star Review on WHICH and by email yesterday. I have read your comments to Geoff and he is very happy that he has been able to sort out your annoying interference problems. Any time you need us in the future, we will be there to assist. Wishing you well. from Michelle and Geoff.