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Endorsed by Which? Trusted Traders

GMI Aerials Limited

Profile thumb gmi logo
5.0

86 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Aug 2020

About

GMI are an independent, family run business established in 1995. We provide a friendly, honest and competitive service. We understand that television viewing is an integral part of your home entertainment. Our aim is to ensure you enjoy the best and most reliable reception possible. We are specialists in the installation, realignment and repair of Digital TV/FM/DAB Aerials, Satellite Dishes/SKY +/SKY Q/FREEVIEW/FREESAT. We also provide new cabling and Wall Mount TV Sets. All our engineers are Industry Qualified and have up to date training throughout the year. We only use top quality equipment prolonging the life of systems, therefore benefiting our customers and being cost effective.

Our customers have been coming back to us again and again for 25 years because we have their trust and they know we are going to diagnose the problem and fix in a timely, conscientious manner and at a fair price. From domestic homes to blocks of flats, office developments and stately homes. We are here to help you.

What we do

  • Aerial and satellite installers

    • Wifi Installations
    • TV mounting
  • Cleaning services

    • Gutter cleaning
  • TV services

    • TV aerials
    • TV installation
    • TV repair
  • Smart Homes

    • Home Cinema
  • More Services

    • aerial erectors
    • sky q
    • satellite
    • tv cabling
    • fm
    • dab

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
86 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Renewed old aerial and booster etc.
Customer Service
Quality
Value
Friendly, efficient, and TVs now work properly. What's not too like?
Roger in Hertfordshire Posted on 01/10/2021 , work completed 01/10/2021
The trader replied (on 12/10/2021)
Thank you for you Review Roger - so appreciated by all here at GMI Aerials LTD
Outstanding
Customer Service
Quality
Value
From the initial phone call to the engineer's attendance, everything went very smoothly. Advice over the phone was clear, friendly and precise and when Geoff arrived to look at our problem, he offered several alternative remedies. Not once did we feel pressured. The work was carried out excellently and all mess was cleared away - the mark of a real professional. We'd not used GMI before but wouldn't hesitate to use them in the future or to recommend them unreservedly.
Customer in Hertfordshire Posted on 30/09/2021 , work completed 30/09/2021
The trader replied (on 12/10/2021)
Thank you so much for your glowing review. This means so much to us and we always strive to give the best performance we possibly can. From all here at GMI Aerials thank you again.
Great work, very informative.
Customer Service
Quality
Value
Very good job, he had done work for others in our apartment block and all gave good reports on his work.
Customer in Hertfordshire Posted on 05/08/2021 , work completed 05/08/2021
The trader replied (on 12/10/2021)
Thank you for your 5 star review and for taking the time to write to WHICH. from all of us at GMI Aerials.
Efficient friendly Covid compliant service
Customer Service
Quality
Value
I had 2 dishes and a multitude of cables on the walls and in the gutter. This needed rationalisation at a reasonable price. Plus when he was here I decided on a new dish in a new place. Absolute magic! The engineer checked at each stage to confirm what was being done. Tested the revised installation, cleared up all unwanted cables, tacked rerouted cables neatly to the wall. I could not be more pleased with the result. Would thoroughly recommend this trader.
Customer in Hertfordshire Posted on 06/01/2021 , work completed 05/01/2021
The trader replied (on 12/10/2021)
We are very grateful for you taking the time to give us a review and I have notified the engineer in question and he sends his thanks too. From all of us at GMI Aerials.
New TV Aerial
Customer Service
Quality
Value
Engineer came to install a new TV aerial and down lead as the existing one was not fit for purpose anymore. He arrived during the agreed timeslot. He gave me a couple of options and we agreed on the work and cost. He was very professional, helpful and kept me informed at all times during the work. I had used this company before and because of their excellent work previously I wanted to use them again, and will do so in the future.
Customer in Hertfordshire Posted on 18/11/2020 , work completed 18/11/2020
Fantastic service
Customer Service
Quality
Value
I left a message just before ‪9am‬ about my octogenarian mum’s aerial breakdown and Michelle called me back within 40 minutes. We booked in a slot for later in the week but I was informed they would try and get someone out the same day. Within the hour I had received a call advising an engineer, Geoff, would be attending within the next half hour. When Geoff attended It was identified that a new aerial was needed and this was completed straight away - Geoff also removed a redundant satellite dish for us. Geoff was polite and courteous and kept my mum informed at all times of what he was doing and why. As I live out of the County it was reassuring to know she felt comfortable and happy with the service provided. Fantastic service from start to finish.
Customer in Hertfordshire Posted on 06/10/2020 , work completed 05/10/2020
Great service
Customer Service
Quality
Value
Made initial contact through company website one evening. Had a call back the following morning and discussed what the problem was. Made appointment for Geoff to visit a couple of days later Geoff arrived on time and tested the aerial and diagnosed the issue. Aerial replaced really swiftly and old one taken away. Site left clean and tidy. Service was very professional, and (after talking to a neighbour who had another provider recently) very good value, exactly as explained when I made booking. No hidden costs
Customer in Hertfordshire Posted on 10/08/2020 , work completed 30/07/2020
The trader replied (on 19/08/2020)
We wish to thank you for taking the time to write your review. I have passed on your comments to Geoff and he was grateful too. From all at GMI
Didn't disappoint!
Customer Service
Quality
Value
Had a problem with the TV aerial. We phoned up and was able to book an appointment for the following day. The engineer arrived at the specified time and was quickly able to diagnose the problem which he promptly rectified. He also advised us on future matters regarding home entertainment. We saw the excellent reviews this company received, and after having had them, can now see why.
Customer in Hertfordshire Posted on 24/07/2020 , work completed 23/07/2020
The trader replied (on 25/08/2020)
Thank you for such a nice review. We always aim to give the best service we can and we are pleased we delivered. From all at GMI
New Aerial
Customer Service
Quality
Value
Very good service, came out next day and replaced aerial, cable etc. Also took old one away. Very polite and tidy. Answered all our questions and nothing was too much trouble. Would highly recommend. Great work Geoff.
Customer in Hertfordshire Posted on 21/07/2020 , work completed 21/07/2020
The trader replied (on 19/08/2020)
Thank you for your time in writing this review. We really appreciate your comments and I have let Geoff know too. From all at GMI.
Aerial & TV fix
Customer Service
Quality
Value
GMI provided an excellent service. They were polite, prompt, helpful and knowlegable. Very trustworthy.
Customer in Hertfordshire Posted on 17/07/2020 , work completed 08/07/2020
The trader replied (on 19/08/2020)
Sorry it has taken a month to respond but we would just like to thank you for your review, your comments are heartwarming. Thanks again. From all at GMI.