Gregor Heating

From quotation to instillation Gregor heating were professional, courteous and responsive. The quotation was comprehensive and easy to understand and during the process Adam clearly explained the various options and choices that we needed to make. The installation then went very smoothly with Craig taking genuine care to make sure the job was completed on time and to a high standard despite a some unforeseen problems with our existing plumbing.

Great experience with Gregor heating. Installer (Craig) arrived on time. Friendly, helpful and arrived with electric heaters to see me through the one night without heat. He worked an extremely long day, got everything done promptly and I arrived back from work on day 2 to warm house, everything set up and the house cleaned/hoovered with the only evidence he had been there a brand new boiler. Cannot praise highly enough.

Excellent service and competitive price from Gregor Heating who provided us with a new boiler. A special mention goes to Craig who installed it - courteous, polite and professional.

Really good, from quote to finish. Very informative initial appraisal and quote. All the team were very courteous. Craig M the main installer deserves special credit. He persevered to find a solution to an awkward pre-existing pipe arrangement. We’d resigned ourselves to losing bathroom tiles at a minimum. However, Craig found a clever way around this. Also when a minor communication problem (wrong tel number on record) transpired after he’d finished he went out of his way to sort it out. Lee and John were timely and friendly too. Quote was a bit higher than others but the assured quality made it worth it.

Recommended by a neighbour. Professional from the initial visit - immediate quote provided. Engineer (Ivan) turned up at the specified time (which I understand isn't always the industry norm!!) and he did a great job - very courteous and happy to provide verbal updates during the day. Overall would recommend to anyone. Great job!!

Following an old boiler breaking down and having no hot-water or heating, wanted a good reliable installer to provide and fit a new boiler as soon as possible for my elderly mother. Through her insurance my mother was given details of another company to complete the works. I wanted to have a look around to ensure my mother had an installation that was value for money and a company that was reliable and trustworthy. After looking at all the positive reviews for Gregor Heating on the Which Trusted Traders website it was a no brainer and by deciding to have the works completed by Gregor Heating was not disappointed. Right from the start, the experience with the whole team from the administration staff and surveyor Adam, right through to the installation team was First Class. On the day of installation the installer Craige M arrived first thing and worked through to early evening until the job was completed, even fixing a previous blockage in a radiator pipe that was not part of the works (that other private individual plumbers couldn't fix even though they charged my mother) so that radiator would work too. Craige was brilliant, he was cheerful, respectful of the Covid rules, very knowledgeable and professional in what he was doing and he got on with the job, cleanly & tidily ensuring my mother had heating and hot water again that day. I can not praise Gregor Heating enough and will definitely be recommending them. Thank you Craige & Gregor Heating for coming to my mums rescue.

We woke up on Thursday morning to a house warmed by an oil boiler and by early evening our brand new gas boiler was up and running. What more could we ask for? Craige pulled out all the stops and continued working until early evening to ensure we had a warm house on a winter's evening even after rain during the day. The remaining parts of the installation were completed the following day. Wales and West Utilities brought gas to our property on the Wednesday and Utility Warehouse installed a meter whilst Craige got on with his jobs. Well done all round, and full marks to Craige.

Work carried out by Craige, what a gem! He was really meticulous and courteous we hardly knew he was there, he just got on with the job and kept us informed every step of the way. When he finished he went through ‘how to use’ and answered all my questions. Thank you, Craige, you’re the best. I would have no hesitation in recommending Gregor Heating to all friends and family.

We contacted Gregor Heating shortly after our boiler failed during a very cold snap in February. Initially we were given a surveyors appointment which was a couple of weeks away due to workload with the supplier, however, we did explain our position and an hour or so later Gregor phoned back with a cancellation. Adam the surveyor arrived the next day and gave us an inclusive price before he left which was followed up within an hour by email. We already had quotes from 2 local heating engineers. Gregor's were marginally less expensive, but their price included a first year complimentary service. We accepted their online quote and Craig our installation engineer arrived at 0800 to start work. His work was clean and tidy and he explained what he was doing throughout. A little later in the day Martin the ‘Sparky’ came the complete the Hive installation and explain its operation. The only job to be completed the next day was the installation of a soak away for the condense pipe. Job done. Thought all the visitors to our house were very aware of the COVID requirements Invoice for balance and registration of boiler arrived in email the very next day😉. I would thoroughly recommend this team and Gregors for you boiler replacement service. Thank you and well done 👍

I initially had a poor experience with Gregor Heating when the install of a new cylinder and conversion of system from vented to unvented system due to some unfortunate install issues. However, they resolved the issues and I came back to them to replace our failed boiler at short notice. Gregors worked really hard to turn everything around and my view has taken a complete U-turn. My experience with their sales team and the installer was very positive and I am very happy with the install of the new boiler and service. I would recommend Gregor Heating.