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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
338 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Great job
Customer Service
Quality
Value
Excellent team - Steve led the team brilliantly and they were efficient and friendly.
Alison, CambridgeshirePosted on 19/01/2018, work completed 19/01/2018
Recommended
Really good & efficient
Customer Service
Quality
Value
Efficient, tidy, polite and speedy and no breakages. I would definitely recommend Hadley & Ottaway.
Ros, SuffolkPosted on 15/01/2018, work completed 15/01/2018
Recommended
Professional from Start to Finish
Customer Service
Quality
Value
A very professional job from the start of the day to the end. Very polite, extremely hard working guys with excellent time keeping. I have no hesitation in recommending Hadley and Ottaway Ltd to anyone.
Philip, NorfolkPosted on 15/01/2018, work completed 15/01/2018
Recommended
Good service as usual
Customer Service
Quality
Value
Used them many times now. This time was no different in that the service was excellent, they were clean, tidy, polite & hard working.
Andrew, NorfolkPosted on 12/01/2018, work completed 12/01/2018
Recommended
Brilliant job
Customer Service
Quality
Value
The drivers/removers were excellent, friendly & offered great service, especially when moving a house worth's of contents is so stressful. 5 stars.
E, EssexPosted on 08/01/2018, work completed 08/01/2018
Recommended
Great Service
Customer Service
Quality
Value
From first enquiry through to the move, everything went smoothly. The crew were polite and efficient and did a great job.
DavidEPosted on 06/01/2018, work completed 06/01/2018
Recommended
Great team, excellent job.
Customer Service
Quality
Value
Was very impressed with the team of movers. Very quick and efficient, friendly, helpful, and made moving day far less stressful. Good communication from the start of quote to the end of the job. Would recommend highly.
Natalie, SuffolkPosted on 19/12/2017, work completed 19/12/2017
Recommended
Highly Recommended
Customer Service
Quality
Value
The boys worked very hard and efficiently and as a result all went to plan with our move. We would have no hesitation in recommending them.
N, NorfolkPosted on 14/12/2017, work completed 14/12/2017
Recommended
Friendly and professional throughout
Customer Service
Quality
Value
From the start of the removal process, all Hadley & Ottaway staff were friendly, helpful and highly professional. They were flexible on our actual move dates which was really helpful. Excellent value for money - we recommend them highly.
Eric R, NorfolkPosted on 08/12/2017, work completed 08/12/2017
Recommended
Prompt and professional
Customer Service
Quality
Value
Only one word to describe the service - excellent.
Alan, NorfolkPosted on 08/12/2017, work completed 08/12/2017