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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
338 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
Sort by
Excellent tidy work
Customer Service
Quality
Value
Went out of their way to help.
Ken, NorfolkPosted on 09/02/2017, work completed 09/02/2017
Recommended
Quick, polite and professional
Customer Service
Quality
Value
Hadley and Ottaway arrived on time after a look around the property. The two men quickly packed our belongings into the van. At our new home every item was unpacked by the men including 20 large garden pots. Very good team, quick and polite. Would certainly recommend them.
Alan, NorfolkPosted on 08/02/2017, work completed 08/02/2017
Recommended
Very professional
Customer Service
Quality
Value
Hadley & Ottaway were a team of 3 on the day. Who worked carefully, thoroughly and very professionally to get us moved. Nothing was too much trouble and it made the actual moving day as stress free as it could possibly be. I would definitely recommend the company as we used them following personal recommendations.
Dawn, NorfolkPosted on 06/02/2017, work completed 06/02/2017
Recommended
Excellent service
Customer Service
Quality
Value
Arrived promptly. Worked professionally; careful with our furniture and possessions. Placed items where we wanted. Friendly and caring staff in person and on the telephone.
Ian, NorfolkPosted on 06/02/2017, work completed 06/02/2017
Recommended
Another great move.
Customer Service
Quality
Value
Now used this company for three house moves. As always, friendly, co-operative and trustworthy. Wouldn't use anyone else!
Craig, NorfolkPosted on 30/01/2017, work completed 30/01/2017
Recommended
As above from Watton - Reepham
Customer Service
Quality
Value
My daughter Hetty and I & her partner Paul were very impressed by their professional & kindly service - no fuss & excellent value. Collected & recycled the boxes. Take care.
Shirley, NorfolkPosted on 30/01/2017, work completed 30/01/2017
Recommended
Highly recommended
Customer Service
Quality
Value
All of the people we dealt with were polite and helpful at all times. The Removal team did an excellent job and worked tirelessly to get us moved.
Malcolm, PowysPosted on 27/01/2017, work completed 27/01/2017
Recommended
Very efficient & professional
Customer Service
Quality
Value
Friendly and very efficient. Good working practices, highly recommended, which we did to a family member who subsequently used H&O.
R, NorfolkPosted on 23/01/2017, work completed 23/01/2017
Recommended
Excellent service
Customer Service
Quality
Value
Extremely professional, excellent service, very friendly, helpful team. Nothing was too much trouble for them. We were recommended and we would definitely recommend them to others.
Pauline, NorfolkPosted on 20/01/2017, work completed 20/01/2017
Recommended
Very professional service
Customer Service
Quality
Value
Very professional service, cheerful and good natured crew. Highly recommended.
Kenneth, NorfolkPosted on 13/01/2017, work completed 13/01/2017