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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
338 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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My Review
Customer Service
Quality
Value
Excellent
John, LeicestershirePosted on 22/09/2016, work completed 22/09/2016
Recommended
My Review
Customer Service
Quality
Value
Professional service
Charles, SuffolkPosted on 19/09/2016, work completed 19/09/2016
Recommended
Good job
Customer Service
Quality
Value
The removers did a very good job, despite very wet weather conditions and difficult access. At the end of the day they ensured we were happy with where they had put the furniture offering to move anything that was not right. Staff were pleasant and efficient.
Denise, NorfolkPosted on 16/09/2016, work completed 16/09/2016
Recommended
My Review
Customer Service
Quality
Value
Very good indeed
James, LanarkshirePosted on 14/09/2016, work completed 14/09/2016
Recommended
Prompt and professional
Customer Service
Quality
Value
Friendly & courteous crew moved our furniture to our new residence in a timely and extremely competent manner.
Rodney, NorfolkPosted on 05/09/2016, work completed 05/09/2016
Recommended
Excellent job
Customer Service
Quality
Value
All personnel were polite, knowledgeable and helpful. The removal men were cheerful and worked really hard doing a difficult job with transfer from large lorry into van and then the stairs!
John, East SussexPosted on 30/08/2016, work completed 30/08/2016
Recommended
Very satisfactory
Customer Service
Quality
Value
Very good - no complaints.
Lena, SuffolkPosted on 26/08/2016, work completed 26/08/2016
Recommended
Excellent all round
Customer Service
Quality
Value
Staff were fantastic actually doing the job. flexible & friendly. Support/admin staff efficient. Great all round.
Elizabeth, DerbyshirePosted on 23/08/2016, work completed 23/08/2016
Recommended
Absolutely fabulous
Customer Service
Quality
Value
Totally professional, great team of lads- Nothing too much trouble- Did what they said on the van! Used them twice and recommended to friends.
Pauline, NorfolkPosted on 15/08/2016, work completed 15/08/2016
Recommended
Excellent service
Customer Service
Quality
Value
Superb service - very impressed. Many thanks, much appreciated.
Pamela, NorfolkPosted on 10/08/2016, work completed 10/08/2016