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Trusted Traders

Hadley & Ottaway Limited

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hadley   ottaway logo

4.9

268 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • european removals office relocations piano specialist

Customer reviews

4.9
268 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent removers
Customer Service
Quality
Value
We were very impressed with the service. Packing excellent and on the day of the move all went smoothly. The staff were efficient, cheerful and helpful and couldn't have made the experience any easier. We would be happy to recommend this company.
J, Norfolk23/02/2016
First class & professional
Customer Service
Quality
Value
From the estimate, talking to the office and the crew that moved us over 2 days, all was helpful, polite and very professional. The crew helped make the move far less stressful and managed to even get all our plants in the van! The packing materials & floor covering was the best we have experienced in our many moves.
Bryan, West Sussex17/02/2016
Excellent job
Customer Service
Quality
Value
Everyone from first contact to last contact could not have been more helpful during a stressful move as we had 10 in the chain and Hadley & Ottaway were very understanding in every way.
David, Norfolk15/02/2016
Helpful and friendly.
Customer Service
Quality
Value
Our move was over a long distance, but both the packing and the moving team dealt with all difficulties with good grace. They worked incredibly hard. We'd certainly recommend them to anyone wanting to move. Team in the office brilliant too.
Caroline, Lanarkshire12/02/2016
Very happy
Customer Service
Quality
Value
Professional, courteous, hardworking, careful. About all I could ask for from a removal company and Hadley & Ottaway were all of these things. Thoroughly recommend.
Philippa, Norfolk12/02/2016
Brilliant job
Customer Service
Quality
Value
Very professional estimate and quotation very thorough review of new property. On the day 2 removers arrived promptly and worked extremely hard and efficiently with good humour. Next day (after driving over 200 miles) they were at the new property before 7am and again worked tirelessly unloading up 4 flights of stairs. An extremely good job. I would recommend them highly.
Susan, West Yorkshire11/02/2016
Worth every penny
Customer Service
Quality
Value
A very professional service, friendly and efficient. Their skills in moving pianos in difficult locations is excellent. Highly recommended.
Paul, Norfolk10/02/2016
First class
Customer Service
Quality
Value
Could not be faulted. Jolly removal men. Nothing too much trouble.
Susan, Norfolk01/02/2016
My Review
Customer Service
Quality
Value
On time, cheerful staff. Reliable in every way.
Stephen Ellis, Norfolk28/01/2016
Very professional
Customer Service
Quality
Value
Company easy to deal with, friendly crew. Everything went to plan.
Mark, Norfolk28/01/2016