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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
343 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Very happy
Customer Service
Quality
Value
Professional, courteous, hardworking, careful. About all I could ask for from a removal company and Hadley & Ottaway were all of these things. Thoroughly recommend.
Philippa, NorfolkPosted on 12/02/2016, work completed 12/02/2016
Recommended
Brilliant job
Customer Service
Quality
Value
Very professional estimate and quotation very thorough review of new property. On the day 2 removers arrived promptly and worked extremely hard and efficiently with good humour. Next day (after driving over 200 miles) they were at the new property before 7am and again worked tirelessly unloading up 4 flights of stairs. An extremely good job. I would recommend them highly.
Susan, West YorkshirePosted on 11/02/2016, work completed 11/02/2016
Recommended
Worth every penny
Customer Service
Quality
Value
A very professional service, friendly and efficient. Their skills in moving pianos in difficult locations is excellent. Highly recommended.
Paul, NorfolkPosted on 10/02/2016, work completed 10/02/2016
Recommended
First class
Customer Service
Quality
Value
Could not be faulted. Jolly removal men. Nothing too much trouble.
Susan, NorfolkPosted on 01/02/2016, work completed 01/02/2016
Recommended
My Review
Customer Service
Quality
Value
On time, cheerful staff. Reliable in every way.
Stephen Ellis, NorfolkPosted on 28/01/2016, work completed 28/01/2016
Recommended
Very professional
Customer Service
Quality
Value
Company easy to deal with, friendly crew. Everything went to plan.
Mark, NorfolkPosted on 28/01/2016, work completed 28/01/2016
Recommended
Saved on the stress!
Customer Service
Quality
Value
Very friendly & efficient operators, made the nightmare more like a dream.
Anthony, NorfolkPosted on 21/01/2016, work completed 21/01/2016
Recommended
Very professional
Customer Service
Quality
Value
The guys worked very hard & took exceptional care of our possessions. Friendly & professional service. Have already recommended them & would happily do so again.
Hayley, CumbriaPosted on 20/01/2016, work completed 20/01/2016
Recommended
My Review
Customer Service
Quality
Value
We ere very pleased with the removal men. All very good. Polite helpful and careful with our goods and property.
Wendy, NorfolkPosted on 15/01/2016, work completed 15/01/2016
Recommended
Prompt - disappointing overall
Customer Service
Quality
Value
Arrived on time, pleasant team helpful. However, the quote stated that our furniture would be wrapped to protect against damage. It wasn't!! On the whole, the job was finished on time, but we discovered damage to the front of my yew side board which cannot be covered up as it is a gouge.
Helen, NorfolkPosted on 09/12/2015, work completed 09/12/2015