Endorsed by Which?

Hadley & Ottaway Limited


333 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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Organisations and Awards

Member of the British Association of Removers



Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • office relocations
    • piano specialist
    • cambridge removals

Customer reviews

Why you can trust these reviews

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333 reviews
Customer Service
Sort by
Very good planning
Customer Service
What they told us to start with they delivered it to plan. All the staff were very helpful and did a good job.
Peter, Norfolk Posted on 29/10/2015 , work completed 29/10/2015
Very Happy!
Customer Service
They moved us 250 miles. It was stressful buying the house but the move was easy. They did this over 3 days
Which? Trusted Traders Consumer Posted on 10/08/2015 , work completed 10/08/2015
Customer Service
We moved from Peterborough to North Leffenham (roughly 20 miles). It was a big move - just 1 day. We were pre-packed before. We found their details via a card that was sent through the door. very happy with the service.
Which? Trusted Traders Consumer Posted on 30/07/2015 , work completed 30/07/2015
Customer Service
This was a 3 day move. It was a packed up the 6 bedroom house (and business which we run as a clay shooting pigeon ground) whole. We moved from North Norwich to South Norwich and they were excellent. I couldnt fault them in any way whatsoever. They packed over 2 days then moved us on 3rd day.
Which? Trusted Traders Consumer Posted on 01/06/2015 , work completed 01/06/2015