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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Saved on the stress!
Customer Service
Quality
Value
Very friendly & efficient operators, made the nightmare more like a dream.
Anthony, NorfolkPosted on 21/01/2016, work completed 21/01/2016
Recommended
Very professional
Customer Service
Quality
Value
The guys worked very hard & took exceptional care of our possessions. Friendly & professional service. Have already recommended them & would happily do so again.
Hayley, CumbriaPosted on 20/01/2016, work completed 20/01/2016
Recommended
My Review
Customer Service
Quality
Value
We ere very pleased with the removal men. All very good. Polite helpful and careful with our goods and property.
Wendy, NorfolkPosted on 15/01/2016, work completed 15/01/2016
Recommended
Prompt - disappointing overall
Customer Service
Quality
Value
Arrived on time, pleasant team helpful. However, the quote stated that our furniture would be wrapped to protect against damage. It wasn't!! On the whole, the job was finished on time, but we discovered damage to the front of my yew side board which cannot be covered up as it is a gouge.
Helen, NorfolkPosted on 09/12/2015, work completed 09/12/2015
Recommended
Very good planning
Customer Service
Quality
Value
What they told us to start with they delivered it to plan. All the staff were very helpful and did a good job.
Peter, NorfolkPosted on 29/10/2015, work completed 29/10/2015
Recommended
Very Happy!
Customer Service
Quality
Value
They moved us 250 miles. It was stressful buying the house but the move was easy. They did this over 3 days
Which? Trusted Traders ConsumerPosted on 10/08/2015, work completed 10/08/2015
Recommended
Recommended
Customer Service
Quality
Value
We moved from Peterborough to North Leffenham (roughly 20 miles). It was a big move - just 1 day. We were pre-packed before. We found their details via a card that was sent through the door. very happy with the service.
Which? Trusted Traders ConsumerPosted on 30/07/2015, work completed 30/07/2015
Recommended
Amazing!
Customer Service
Quality
Value
This was a 3 day move. It was a packed up the 6 bedroom house (and business which we run as a clay shooting pigeon ground) whole. We moved from North Norwich to South Norwich and they were excellent. I couldnt fault them in any way whatsoever. They packed over 2 days then moved us on 3rd day.
Which? Trusted Traders ConsumerPosted on 01/06/2015, work completed 01/06/2015