Heart of England

The Heart of England team from the outset were exceptional. The team completed the orangery on time (notwithstanding a few days of snow during the foundations phase) and I was very impressed with how tidy the team was throughout each phase of the project creating minimal disruption on day to day life. The end product is fantastic and I am thrilled with the outcome. I would highly recommend the Heart of England team to anyone.

We were very pleased with our choice of Heart of England based in Henley in Arden who replaced our old conservatory with a modern garden room. We decided to keep the existing base and floor tiles. All work was carefully done and with no mess. We had a few quotes but decided to go with Taylor at Heart of England. He was very pleasant and helpful and the whole job went as he said it would. He was easily contactable. We are very pleased with the finish and look of the room. We would recommend the company.

Passing the Heart of England ‘yard’ as Nigel and his wonderful team of fitters, plasterers and electricians call it, nearly once a week, we called in and in 2004 had a conservatory built which I use as a main living room in our new house in the country. 19 years later I now have a wonderful new roof and replacement triple glazed windows mainly because I wanted to use it all the year round. Previously it was too cold in winter and too hot in summer. I was amazed that it only took 5 days in total from start to finish. Taylor sent me a schedule beforehand of when to expect the deliveries of materials and what day which tradesmen would be carrying out the work. This all went according to plan even though the first day was lost as it was too windy to take the old roof off. The finish of the work is exceptional. I can’t recommend Heart of England highly enough. They were always there for you to answer queries promptly throughout the duration. Now looking forward to moving the furniture back in after the decorator paints the plaster white next week.

We are very pleased with our new orangery. The team working with business owners Nigel and Taylor are skilled craftsmen who do a great job and are polite and keep things clean and tidy while the work is being done. They were able to assist with outside landscaping and recommend decorators too. The work was carried out on schedule - we were provided with a week-by-week plan before it commenced. Communication was clear and timely throughout.

Having used HOE some years ago to build our wonderful Orangery, we had no reservations using them again. The customer service and friendly communication are still to the same very high standard.

So glad I spotted Heart of England while driving home from a day out in the Cotswolds. After my first appointment with Nigel and Taylor, I knew they were the perfect company for me. They are long established, family run company, which greatly appealed to me. From start to finish, their service was outstanding with utter quality and professionalism. Being a very indecisive person, Nigel and Taylor were so patient and helped guide me to make the right decisions for the design of our garden room. Gary, Alan, Lee and the rest of the team were also fantastic and a pleasure to work with. They all made our new garden room journey an easy and enjoyable experience. Now we have a beautiful space, which we love. Thank you so much to Nigel and Taylor and the wonderful team for creating our magical space!

The conservatory installed by Heart of England in 2006 needed a facelift, but also to be made more useful, particularly on hot summer days. HoE advised modernisation to a garden room that could be used all year round; an insulated roof, modernised lighting, and the replacement of the glass with solar glass (heat reflecting). A project plan was created and adhered to, the fitters were professional and efficient and all waste was removed each day as a skip could not access the site. There was continual contact with the project manager. I am delighted with their advice and the result. HoE and all their staff are knowledgeable and trustworthy and I would wholeheartedly recommend them.

We used Heart of England to install new windows, doors and a new garden room and could not be happier. From our first contact at the showroom through the quote process and then completion of the work the communication, professionalism and quality of work could not have been better. All the individuals working on site were a pleasure to have around and were so tidy and maintained a great attention to detail. All work was completed to the day committed and the follow ups from Taylor were very much appreciated and again so indicative of the focus on customer service. I would genuinely have no hesitation in recommending them to anybody and would have no hesitation in using them again. Ecstatic with the end result and so pleased we found them. As a great family business they deserve to thrive. So refreshing to find a business where you genuinely can find nothing wrong and they genuinely care. Keep it up and good luck for the future!

We recently used Heart of England to replace a conservatory with an orangery and to replace our double glazing throughout the rest of the house. To say that they were outstanding from start to finish is an understatement. Everyone who visited our property was professional and personable. We were not looking forward to the potential disruption caused by having the work done but we need not have worried. Everything was left immaculate at the end of each day and the finished project is stunning. It’s so nice to be able to use the new orangery even in the very hot weather. We are thrilled with it.

The company replaced an old conservatory. Initial discussions went well as they were able to demonstrate knowledge and expertise in relation to styles and best fit for our circumstances. The costs quoted were the exact amount we paid. A schedule of works was provided which was adhered to. The work was actively and diligently project-managed with good communication. All tradesmen were friendly, experienced and professional. There were a couple of blips along the way but these were rectified quickly and without fuss. Overall this was a good experience where we had confidence in the company's ability to deliver a high class product.