Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

968 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
968 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fault on boiler
Customer Service
Quality
Value
Called today Mr Baxter call out had a check and within 2 min noticed the fault and ordered the part. Calling back to repair soon as the part is here. Absolutely brilliant service.
Customer in Greater Manchester Posted on 08/01/2026 , work completed 08/01/2026
The trader replied (on 14/01/2026)
Thanks so much for the great feedback. We’re really glad Mr Baxter was able to quickly find the fault and get the part ordered straight away. Thanks again for choosing HEH!
Installation of four new radiators
Customer Service
Quality
Value
HE Heating are a fantastic company.Our Scout group needed an upgrade on its heating system.We were lucky enough to receive a grant from Better Youth Spaces.I called HE Heating they came out and explained everything clearly. Telephone calls were answered quickly.The installation took one day. The engineers explained how the thermostat worked.They set all the different times for when the hut is in use. I would like to thank the team for doing a great job.They have created a better youth space for the children of Droylsden.Furthermore,the hut is now warm and welcoming to the adult volunteers.Finally,it also provides a cosy rehearsal space for the legendary St.John's band.
Customer in Greater Manchester Posted on 02/01/2026 , work completed 27/11/2025
The trader replied (on 14/01/2026)
Thank you for such a brilliant review. It was a pleasure working with your Scout group and being part of a project that benefits so many people. We’re really pleased everything ran smoothly, from the planning through to the installation, and that the hut is now warm, welcoming and easy to use. Thanks again to everyone involved—and we’re glad the space is being enjoyed by the Scouts, volunteers and the legendary St John’s band!
5 star service
Customer Service
Quality
Value
We've been with HEH for 2 years and they're always reliable and provide a quality service. We're on the service plan which leaves the British Gas one standing and fortunately have only need this for the inclusive annual boiler service.
Customer in Greater Manchester Posted on 23/12/2025 , work completed 23/12/2025
The trader replied (on 14/01/2026)
Thanks for taking the time to leave us such a great review. It’s lovely to hear you’ve been happy with the service over the past couple of years and that the service plan is giving you good value. We appreciate you choosing HEH and look forward to looking after your heating for many years to come.
Great service
Customer Service
Quality
Value
We had booked a boiler service for January but we also had a leaking radiator, so that was put on the notes. Got a call today to say that they had noticed the leak on the notes and that an engineer was free earlier so would we like an appointment. And hey presto! We have a serviced boiler and a fixed radiator, before Christmas. Brilliant service, lovely engineer. Couldn't be happier.
Customer in Greater Manchester Posted on 19/12/2025 , work completed 19/12/2025
The trader replied (on 14/01/2026)
Thank you so much for the great feedback! We’re really glad we could move your appointment forward and get both the boiler serviced and the radiator fixed before Christmas. It’s lovely to hear you were happy with the engineer and the service overall. Thanks for choosing HEH we really appreciate it!
Trusted company
Customer Service
Quality
Value
HEH have been looking after our heating system for over 14 years now. Our old house has had some problems but HEH have always attended quickly and provided a fix. The engineers are friendly, professional and tidy. I am usually at home alone when they attend and I always feel comfortable and safe. HEH have given us consistent high-quality service and we would highly recommend them.
Customer in Greater Manchester Posted on 19/12/2025 , work completed 19/12/2025
The trader replied (on 14/01/2026)
hank you so much for your kind and detailed review. We truly appreciate your loyalty over the past 14 years and are delighted to hear that our team has consistently been able to support you. Thank you again for your recommendation and continued trust in HEH.
Boiler Service
Customer Service
Quality
Value
Work completed today very efficiently, great communication by the company to alert us to the arrival of their engineer. Very pleasant and extremely helpful and polite, the work was done very quickly and all explanations were clear and concise. All in all a very thorough service provided. Excellent service and I would highly recommend this company. Thank you.
Customer in Greater Manchester Posted on 09/12/2025 , work completed 09/12/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear everything went smoothly with your boiler service. We really appreciate your recommendation — it means a lot. Thanks again for choosing us, and if you need anything in the future, we’re always here to help!
On time, great communication
Customer Service
Quality
Value
Super service as always. Keep you in the loop and engineer does a great job. Pleasant & friendly engineer
Customer in West Yorkshire Posted on 03/12/2025 , work completed 03/12/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! We’re really happy to hear you had another great experience with us. Keeping you updated and making sure the job’s done properly is always our priority, and it’s great to know the engineer came across as pleasant and friendly too. We really appreciate your support — anytime you need us, we’re here!
Great service
Customer Service
Quality
Value
I have used this company before today I had my boiler serviced they are prompt and all the workers are professional. They arrive on time and are always respectful of my property. The work is completed to a high standard and the worker always keeps me updated whilst completing the work. I would always use this company as I feel I can trust the workmen and the work they are completing
Customer in Greater Manchester Posted on 20/11/2025 , work completed 20/11/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear you’ve had consistently good experiences with us. It’s great to know our team arrives on time, keeps you updated, and treats your home with respect — that’s exactly what we aim for. We really appreciate your trust and continued support. If you ever need anything, we’re always here to help!
Great company
Customer Service
Quality
Value
Came to do annual service, usual excellent and efficient service. Used this company for the past 6 years, wouldn’t go anywhere else. Highest recommendation
Customer in Greater Manchester Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! It means a lot that you’ve trusted us for the past 6 years and wouldn’t go anywhere else. Your recommendation is hugely appreciated. Many Thanks from all at HEH.
Great Service
Customer Service
Quality
Value
We’ve had our heating system installed and serviced by High Efficiency Heating since 2011. Never had any problems whatsoever, the efficiency and service over the years is superb, it’s reassuring to have a company dedicated to customer care and service. We highly recommend.
Customer in Derbyshire Posted on 12/11/2025 , work completed 12/11/2025
The trader replied (on 11/12/2025)
Thank you so much for sticking with us since 2011! We really appreciate your loyalty. It’s great to hear your heating system has been running smoothly and that our team has been able to look after you over the years. Your recommendation means a lot. If you ever need anything, you know where we are! Thanks again from all of us at High Efficiency Heating UK.