High Efficiency Heating UK Ltd

Arrived on time and the job was carried out with minimal fuss. I can’t fault this company and wouldn’t use anyone else.

We bought our ATAG boiler from HEH three years ago. It has just had its regular annual service. Engineer notified us he was on his way and arrived at the arranged time. Very pleasant, polite and efficient engineer.

Woke up at 6am to discover a leak under the boiler. Left a message with the office and Sharon rang me back once they were open. Engineer arrived just before 1pm and now has finished tidied up and told me the boiler is good to go. All covered on my annual maintenance plan.

Would highly recommend HEH. From the initial call to get a quote to the new boiler being installed was about 3 and a half weeks and everyone I have dealt with at HEH has been so helpful and super friendly. A big shout out to Richard who came to provide the quote. He was so helpful in answering all my questions to help me decide whether to go ahead or not, and put my mind at ease when we discovered an issue with the gas pipe that was feeding the existing boiler, that would need to be replaced before the new boiler was fitted. The quote was very detailed so I knew exactly what work was going to be done including the gas pipe replacement and what I was getting as part of the boiler package. Both Ethan and Jack who came on the day to carry out the work and to fit the new boiler were incredibly professional and so lovely. They made me feel at ease from the moment they arrived. Brilliant service from start to finish!

Richard arrived, having let me know his ETA. Assessed the problem and next step, to agree schedule and budget. Richard fully understood my problems and explained the possibilities for correction. At the same time I am having a gas service of my appliances.

We bought our boiler from these and this was its 2nd annuul service The engineer arrived on time , was polite and tidy He completed all the necessary paperwork and the office sent through an invoice

Engineer arrived at expected time. Polite, friendly, efficient service. Perfect. Would definitely use again

Dylan and Jack did an excellent job on a tricky flue installation. They arrived on time, worked hard, cleared up extremely well and were a pleasure to have in our apartment. It was a first class job.

Had boiler serviced they were efficient , customer friendly, reasonably priced, returning customer who would genuinely recommend this firm

I had never heard of plinth heaters but it was the perfect solution if my pipework had enough access. They did a pre fit,it was, so we now knew which radiator to get. They came back and fitted it Polite, helpful and tidy.