Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

937 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
937 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
Rang about problem with noisy water pipes. Arrived within the hour. Gave me contact for their plumber.
Customer in Greater Manchester Posted on 23/07/2025 , work completed 23/07/2025
The trader replied (on 20/08/2025)
Thank you for your feedback! We’re glad we could respond quickly to your call and provide you with the right contact for the plumber. We always aim to be efficient and help resolve issues as promptly as possible. If you need further assistance, don’t hesitate to contact us!
Breath of fresh air
Customer Service
Quality
Value
I don’t normally write reviews, but I’ve made an exception for HEH. I felt compelled to write a review to show how pleased I am, from the initial contact with the company to completion, which was the installation of a new boiler and associated changes to radiators and heating controls. I’m always apprehensive about getting tradesmen in to carry out work, but with HEH I definitely selected the right company. Dylan and his team, Josh, Dave, and Richard, were brilliant. They were very polite and carried out the work as if they were doing it at their own homes. The quality of workmanship was exceptional. They left no mess, were very efficient, and kept me informed along the installation journey. I can’t praise them enough for an excellent job, well done. I would recommend HEH to anybody wishing to have central heating work carried out in their home.
Customer in Derbyshire Posted on 21/07/2025 , work completed 12/06/2025
The trader replied (on 20/08/2025)
Thank you so much for taking the time to write such a detailed and thoughtful review! We’re absolutely thrilled to hear that you had such a positive experience with us from start to finish. Dylan, Josh, Dave, and Richard will be delighted to hear your kind words and it’s wonderful to know that their professionalism, attention to detail, and respect for your home made such an impact. We’re so grateful for your trust in us and your recommendation. If you ever need anything else in the future, we’ll be here to help!
Boiler Service
Customer Service
Quality
Value
This company installed a new heating system last year. The workers who came were courteous, friendly and very professional. The system has worked without any issues for a year. I have just had the boiler serviced, and the technician was just as helpful as the team who installed. The work was done as expected, and the communication from the company and technician was excellent. This is a five-star company who do a brilliant job!! Highly recommend them !!
Customer in Derbyshire Posted on 11/07/2025 , work completed 11/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your fantastic review! We’re so pleased to hear that both the installation and your recent service experience met your expectations. We truly appreciate your recommendation and are grateful for your continued trust in us. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Exceptional
Customer Service
Quality
Value
After struggling for over 10 years with heating issues I was recommended to this company by someone who knew of their work and high standards. They removed our old and useless ufh manifolds and replaced them with ones that actually work!! New thermostats with the latest technology. They then installed a new boiler which is perfect. All the staff who came to our home were excellent, always on time, smart, polite and very knowledgeable. Richard is like a walking encyclopaedia of all things heat related and all his suggestions and help were much appreciated. Dylan, Jake, Dave were all fabulous. The girls on the phone who make the appointments were also so helpful. In this day and age it’s very refreshing to find a company that actually cares about what it does and puts customer service first. I can highly recommend HEH. Thank you all for your help and assistance - you’re great!
Customer in Cheshire East Posted on 11/07/2025 , work completed 11/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your amazing review! We’re thrilled to hear that after years of heating issues, we could finally provide you with a solution that works seamlessly. Richard, Dylan, Jake, and Dave will be so pleased to hear your praise, and we’re happy their efforts made such a positive difference for you. We’re also glad you had a smooth experience with our team on the phone, as we always aim to make the process as easy as possible. Your recommendation means the world to us, and we’re so grateful for your trust in HEH
Great work
Customer Service
Quality
Value
Thanks for the servicing of 2 gas fires. Your engineer arrived on time and did an excellent job and was very professional. This is the first time of using HEH as you were based on a family recommendation. I will look no further for my future servicing needs. Thanks again.
Customer in Greater Manchester Posted on 10/07/2025 , work completed 08/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with HEH was a positive one and that the service met your expectations We truly appreciate the family recommendation and are honored to be your go-to company for future servicing needs. Thank you
Excellent service
Customer Service
Quality
Value
Had our annual service of our boiler & central heating today. They messaged to say they would be with us shortly. The gentleman was friendly, efficient. Excellent service as always
Customer in Greater Manchester Posted on 03/07/2025 , work completed 03/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re so glad to hear that you had another excellent experience with our team during your annual service. We truly appreciate your continued trust in us, and if you need anything else, we’re always here to help!
Fantastic team
Customer Service
Quality
Value
I love dealing with this company. They are so efficient, time-wise, job planning and arranging dates to do the jobs. Their communication is second to none and their workmanship too. Thank you Josh, Dillon and Jack for coming this morning. We hardly knew you were around. You left the place spotless and an extra plus because you respected my disabled husband’s privacy. He felt very comfortable with you being here.
Customer in Cheshire East Posted on 01/07/2025 , work completed 01/07/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us. Josh, Dylan, and Jack will be so pleased to know that their work and respect for your husband’s privacy made such a difference. We always aim to provide not only high-quality workmanship but also a service that makes our customers feel comfortable and valued. Your feedback means a lot to us, and we’re grateful for your continued trust.
Great as always
Customer Service
Quality
Value
Routine boiler service arranged over the phone. Engineer arrived on time (and with a courtesy text confirming arrival time), was pleasant and courteous, completed the work and explained that all was good before leaving. Since first using HEH (on the recommendation of a friend) we have been impressed with the quality of service and professionalism of all the team. We regularly recommend them to friends and family
Customer in Derbyshire Posted on 30/06/2025 , work completed 30/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your kind words and for your continued trust in HEH! We’re so pleased to hear that your routine boiler service went smoothly and we really appreciate your recommendations to friends and family. Thanks again from all our team at HEH.
Great work as always
Customer Service
Quality
Value
HEH services our fire and central heating every year and I'm always happy with how efficient and tidy they are. They are cheerful & professional; always clean up after themselves and explain what they've carried out during the visit. I happily recommend them.
Customer in Greater Manchester Posted on 18/06/2025 , work completed 18/06/2025
The trader replied (on 20/08/2025)
Thank you so much for your continued trust and kind words! We’re so happy to hear that you’ve been pleased with our service year after year. We truly appreciate your recommendation and look forward to continuing to keep your fire and central heating in top shape for years to come. Thank you!
Service
Customer Service
Quality
Value
Kevin was very knowledgeable, did what he had to do in a friendly and tidy manner. I would certainly this company for future work.
Customer in Greater Manchester Posted on 17/06/2025 , work completed 17/06/2025
The trader replied (on 20/08/2025)
Thank you for your 5 star review. Your kind feedback has been passed onto Kevin. Thank you for choosing us.