KindWater Water Softeners

Haven't had a water softener before. So checked out companies in the area and came across kind Water softeners had inquired with some other companies but found them to be rather pushy. So we decided on giving Kind water softeners ago. Jamie came out to do an assessment the stopcock was hidden behind the kitchen cupboard which was not easy to find. He did a great job finding it and worked out what needed to be done to fit the softener under the sink.He came back to fit a few days later all is working perfectly a big thanks to Jamie and the company.

I had a really positive experience with KindWater from start to finish. I looked at a few different companies before making a decision, but KindWater stood out straight away because of their excellent customer service and how genuine and honest they felt throughout the process. They were always responsive, clear in their communication, and happy to answer any questions I had without any pressure. That made a big difference when choosing who to trust with the installation. A special mention goes to Jamie, who carried out the installation. He was professional, friendly, and clearly knew his stuff. The work was completed to a high standard, and he took the time to explain everything properly, making sure I was comfortable with how it all worked before leaving. Overall, I’m very satisfied with the service and would definitely recommend KindWater to anyone considering a water softener. It’s rare to find a company that combines great customer service with quality workmanship so well.

Jamie came to mend an old water softener - but it was beyond repair - discussed options and decided to go ahead with a new one (last one installed by Kind water 20 years ago!) Jamie was amazing - informative, enthusiastic and efficient - even got some rewards too! Would definitely 100% recommend. Thank you!

From start to finish, Kind Water have been helpful, professional and friendly throughout. Jamie, the engineer, provided a clear and concise description of water he was going to do and when providing the quote gave all available options. He arrived promptly on the day of installation and completed the job well, leaving the area clean and tidy, always respecting my property. He explained what he had done and how the Softener worked. Would highly recommend both Kid Water and Jamie. My last softener, also installed by Kind Water, lasted about 15 years and I didn’t hesitate to have them replace it. Good work.

I’ve used Kindwater twice now, once to rent a softener at my previous property and to install a new softener at my new property. The customer service they provide is excellent. Barry installed both softeners, and I am so pleased with the outcome. Your engineers are incredibly polite and helpful and I wouldn’t hesitate to recommend you or use you again.

Jamie arrived on time well prepared. He carefully examined the softener before clearly explaining why it could not be repaired. After carefully explaining the options he then fitted a new system. He was pleasant, efficient and completed an excellent job.

Jamie fitted water softener, fantastic job, all clean tidy very professional and explained everything

Jamie came out earlier in the week to do a survey, clearly explaining what the benefits of a water softener would offer and the services that they could provide. He gave me a range of options, and there was no hard sell or pressure. He then came back later in the week to fit the machine, and did an excellent job, everything was fitted perfectly and as expected and he left the kitchen in a good state. He was friendly, knowledgeable and professional. Could not have asked for more.

Work installing my Kinetico water softener carried out efficiently and within a short period of time

Our children have a rare skin condition that affects many areas of our everyday lives. We were distraught at the idea of having to replace our broken water softener, but found a KindWater via Which TrustedTraders. In less than a week, I had an appointment made almost immediately by my enquiry over the weekend, a visit from a technician, and a new water softener fitted. The replacement product is so much better than our previous one - and the cost and instalment plan were excellent (considering this was an unexpected expense). Jamie was very knowledgeable and helped so much with our decision making during his initial visit. During the subsequent fitting, that continued with great advice, clean and tidy work and detailed answers to my questions. I really appreciated the prompt responses and that I never felt like I was being pushed or sold to. A fantastic trader experience.