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L W Gas Ltd

4.9

262 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

L W Gas Ltd is a well established gas/oil/lpg heating company that has built up an enviable reputation since 2003. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work.

We are proud to be partners of Trading Standards - Buy With Confidence, Which? Trusted Traders and Check a Trade.

We have fully qualified service and installation engineers in Oil, LPG and Natural Gas domestic heating systems.
L W Gas Ltd are Diamond Accredited Worcester Bosch Installers of Boilers.

We specialise in the following:
Appliance Servicing, Breakdowns and Repairs.
Boiler Servicing, Repairs and Replacements.
LPG, Gas and Oil
Landlord Gas Safety Certificates.
Unvented Hot Water Systems
Central Heating Installations.
Power-Flushing / Jet-Flushing.

We can offer up to 10 Year Guarantees on new boiler installations.

We can also offer finance subject to status and accept all major credit cards.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Boiler servicing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Smart Homes

    • Automated Heating
  • More Services

    • oil boilers
    • lpg
    • warm air

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
262 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Apprehension unnecessary
Customer Service
Quality
Value
L W Gas installed my first ever gas central heating system in December 2016. I had been apprehensive about having the work done but I was pleasantly surprised that it was carried out so smoothly and quickly with little disruption. The team were very efficient, friendly and tidy and I have no hesitation in recommending them to others. The company has also carried out the yearly boiler service checks since then, the last being March 2022
Customer in Hampshire Posted on 19/04/2022 , work completed 08/03/2022
The trader replied (on 20/04/2022)
Thank you for the amazing five star review. We are pleased that you found the service you have received from us excellent and our staff friendly and that you would have no hesitation in recommending us. We look forward to speaking to you when you annual boiler service is due in the future. Kind Regards L W Gas
Install New Heating & Hot Water System
Customer Service
Quality
Value
LW Gas completed a full rip out and install of a new heating and hot water system. From start to finish we were really happy with the service, great communication, tidy work and brilliant immediate aftercare. The team ripped out our dated tank system and replaced with a relocated combi boiler over two days. Dealt with any unexpected issues efficiently and have delivered an amazing result which gives us more space and much more powerful showers. After care has been really good so far. Great local company striking a nice balance between personal and professional service.
Customer in Hampshire Posted on 22/03/2022 , work completed 02/03/2022
The trader replied (on 23/03/2022)
Many thanks for the amazing review it is really appreciated. Your thoughts are very important to us and we are pleased that you found the service you have received satisfactory. Kind Regards Liz
Great work
Customer Service
Quality
Value
Work carried out was of a high standard, engineers were pleasant and polite. Have recommended the company to many others.
Customer in Hampshire Posted on 22/03/2022 , work completed 04/03/2022
The trader replied (on 25/03/2022)
Thank you for the 5 star review. We are pleased that you found our engineer's work to a high standard and thank you for recommending us to others. We look forward to speaking to you when your next annual Boiler Service is due. Kind Regards Liz
Annual Service Boiler & Fire - Excellent
Customer Service
Quality
Value
Exceptionally helpful in planning the visit and taking extra care during the visit, due to member of the household being Immunosuppressed. This at a time when government and some companies have relaxed Covid19 safety requirements. Appointment was made on a day and at time to suit me. This was confirmed by email and a reminder sent the day before. Arrived on time, servicing the boiler and lounge gas fire was carried out in a systematic way, and he also flushed out Magna Clean unit and the engineer cleaned up afterwards. The actual cost was as agreed in advance.
Customer in Hampshire Posted on 06/03/2022 , work completed 07/02/2022
The trader replied (on 23/03/2022)
Thank you for the excellent review We are happy that you are pleased with the service you have received from L W Gas and that we were able to help you. Kind Regards Liz
Annual boiler service
Customer Service
Quality
Value
The engineer arrived promptly and completed the service in a very professional manner and answered all my questions.
Customer in Southampton Posted on 22/02/2022 , work completed 02/02/2022
The trader replied (on 23/03/2022)
Many thanks for the great review. We look forward to seeing you when your next annual Boiler Service is due. Kind Regards Liz
Boiler service and pump repair
Customer Service
Quality
Value
L W Gas came and conducted our routine boiler service and at the same visit conducted fault finding and repair on a faulty pump. The engineer was on time, polite and explained what he was doing throughout. The company also always provides clear notifications of all appointments and invoices with timely communications reminding of upcoming visits.
Customer in Hampshire Posted on 18/02/2022 , work completed 03/02/2022
The trader replied (on 23/03/2022)
Thank you so much for your kind words and the excellent review! We look forward to working for you in the future, kind regards Liz
The trader replied (on 23/03/2022)
Thank you so much for your kind words and the excellent review! We look forward to working for you in the future, kind regards Liz
LW Gas Heating Service & Repairs
Customer Service
Quality
Value
I have been an LW Gas customer since 2011 and can only praise and recommend them for all plumbing, heating and gas service requirements. Our experience of them over the years has been one of reliability, courteousness and excellent service. They have a good team of full time qualified engineers and technicians who are able to respond to customer needs from annual services, installation to breakdowns. Moreover, they have sufficient flexibility allowing them to react to breakdowns without significant delay, which sometimes can be lacking with other companies. I highly recommended them!
John in Hampshire Posted on 18/03/2021 , work completed 18/02/2021
The trader replied (on 22/03/2021)
Thank you for the amazing review. We are pleased that you have always always found the service you have received from us excellent and our staff courteous and reliable. We look forward to speaking to you when you annual boiler service is due in the future. Kind Regards L W Gas
Really recommend
Customer Service
Quality
Value
We have used LW Gas for around 15 years now. The engineers are always very efficient, polite, take care in their work and provide good advice. They were also on hand when our boiler broke down over one Christmas period. Have had 2 boilers installed over these years, new radiators, disconnecting gas fire and yearly servicing. Would not use anyone else now.
Customer in Hampshire Posted on 02/03/2021 , work completed 22/02/2021
The trader replied (on 09/03/2021)
Thank you for the great review. We are happy that you have been pleased with the service you have received from us and look forward to working with you in the future. Kind Regards LW Gas
Clean and efficient service
Customer Service
Quality
Value
Efficient, friendly and helpful service from all staff. Good advice and prompt resolution of issues. Always use them for boiler servicing, and love that they send a reminder when this is due. Also, when our boiler needed servicing during the pandemic, the engineer was very covid aware and took all appropriate safety measures.
Customer in Hampshire Posted on 25/02/2021 , work completed 10/02/2021
The trader replied (on 25/02/2021)
Many thanks for your glowing review of L W Gas. Your thoughts are very important to us and we look forward to working with you when your boiler is due for its next service. Kind regards L W Gas ltd
Excellent service
Customer Service
Quality
Value
We have used LW Gas Ltd for our boiler servicing, repairs to our old boiler and installation of a new boiler and Hive device. They always arrive on time and are professional, trust worthy, friendly and tidy. I wouldn't consider using anyone else as I am always more than happy with the service provided.
Customer in Hampshire Posted on 08/02/2021 , work completed 30/12/2020
The trader replied (on 16/02/2021)
Many thanks for your excellent review of L W Gas. Your thoughts are very important to us and we are pleased that you have always found the service you have received satisfactory. We look forward to working for you in the future. Kind regards L W Gas Ltd
Professional and efficient
Customer Service
Quality
Value
Arrived on time with reminder call beforehand, Covid compliant worker who took care to distance and protect our carpet. Used for years as thorough polite and trustworthy with only necessary work done explaining process. Top of the tree company always providing good service and there when you need them. Thanks
Customer in Hampshire Posted on 04/02/2021 , work completed 18/01/2021
The trader replied (on 08/02/2021)
Thank you very much for the excellent 5 star review. L W Gas are pleased that you have always found the service you have received from the to be good and we look forward to working with you again when your boiler is due its next service. Kind Regards Liz
Good service
Customer Service
Quality
Value
L W Gas fitted my boiler over 5 years ago and have been servicing it ever since. I have never had a problem with the boiler so that speaks for itself and any other problems with the heating I have had, have been resolved quickly and efficiently. I am very pleased with the level of service I get from them and the engineers are always pleasant.
Customer in Hampshire Posted on 19/01/2021 , work completed 06/01/2021
The trader replied (on 20/01/2021)
We would like to thank the customer for the excellent review. We are pleased that you have always been happy with the service that L W Gas Ltd have provided to you and look forward to speaking to you when your service is due again next year. Kind Regards Liz
Great service
Customer Service
Quality
Value
LW Gas limited fitted my boiler just over a year ago and then returned to give the boiler its first year service recently. They have been brilliant from start to finish, ideally priced, excellent communication and workmanship. Will definitely continue to utilise their knowledge to continue maintaining my boiler in the future and would be happy to recommend them to everyone.
Customer in Hampshire Posted on 18/01/2021 , work completed 04/01/2021
The trader replied (on 20/01/2021)
Thank you very much for the brilliant review. L W Gas Ltd are happy that you are pleased with the installation. We look forward to speaking to you next year for your annual boiler service. Kind Regards Liz
Reliable company
Customer Service
Quality
Value
They carried out my annual boiler and gas fire service. Very thorough and professional. Boiler needed seals replacing. Gas fire flue was faulty, as I live on my own that could have been bad. Excellent service, highly recommended.
Colin in Hampshire Posted on 07/01/2021 , work completed 29/12/2020
The trader replied (on 20/01/2021)
Many thanks Colin for this fantastic words and review. We look forward to seeing you when your boiler is due a service. All the best
Long Term Care
Customer Service
Quality
Value
We had our boiler fitted and radiators changed about 15 years ago by LW Gas and since then they have maintained and repaired the whole system. During the initial fitting and during the subsequent 15 years they have provided excellent service. They are courteous and efficient and have responded very promptly when we needed emergency help. They provide a good service at a reasonable price and I will continue to use their services for all my heating and plumbing needs in the future.
Customer in Southampton Posted on 07/01/2021 , work completed 14/12/2020
The trader replied (on 20/01/2021)
Many thanks for these fantastic words and review. We look forward to speaking to you next year when your boiler is due for it's next service. Kind Regards Liz
Annual boiler service, excellent as always
Customer Service
Quality
Value
LW Gas installed our boiler and we have used them for the annual service ever since. Dealing with the office is always a pleasure. The engineer arrived on time, was courteous and considerate and did the job efficiently. The care he took over making the payment transaction Covid safe was impressive. Thank you for your excellent service.
Customer in Hampshire Posted on 29/12/2020 , work completed 07/12/2020
The trader replied (on 20/01/2021)
Thank you so much for your kind words and the excellent review! We look forward to working for you in the future, kind regards Liz
Perfect installation
Customer Service
Quality
Value
From quote to finish no messing about prompt attention. Second time have used them for a boiler, moved this year needed new one, first port of call for us always had our boiler serviced with them to. Clean and tidy tradesmen, polite and professional. I also like they had an apprentice learning his trade.
Customer in Hampshire Posted on 22/12/2020 , work completed 09/12/2020
The trader replied (on 06/01/2021)
Many thanks for the excellent review. It is always good to hear that customers are pleased with the service received from L W Gas Ltd. We look forward to seeing you when your boiler is due a service next year. Kind Regards Liz
Thoroughly recommend
Customer Service
Quality
Value
We have used LW Gas to service and maintain our boiler for several years now, and we would not go anywhere else. They are very responsive to enquiries, always on time, extremely helpful, the process is very simple right down to the emailed booking reminders, and their technicians are pleasant to have in the house too. We would thoroughly recommend them.
Customer in Hampshire Posted on 22/12/2020 , work completed 09/12/2020
The trader replied (on 23/12/2020)
We would like to thank the customer for the excellent review. We are pleased that you have always been happy with the service that L W Gas Ltd have provided to you and look forward to speaking to you when your service is due again next year. Kind Regards Liz
Recommended for Boiler Service
Customer Service
Quality
Value
This is the second year which I have used LW Gas for my annual boiler service. They have always been punctual, professional and friendly, and this year have ensured they've been Covid safe too. Communication prior to and after the service is always prompt and courteous. I highly recommend LW Gas and will continue to use them in the future.
Customer in Hampshire Posted on 18/12/2020 , work completed 04/12/2020
The trader replied (on 21/12/2020)
Thank you so much for your kind words and the excellent review! We look forward to working for you in the future, kind regards Liz
Excellent service
Customer Service
Quality
Value
We had our boiler replaced by LW Gas and ever since have had it serviced annually by them. They are always prompt, courteous and thorough. This year was no exception, I would always recommend them.
Customer in Hampshire Posted on 18/12/2020 , work completed 30/11/2020
The trader replied (on 21/12/2020)
We would like to thank the customer for the excellent review. We are pleased that you have always been happy with the service that L W Gas Ltd have provided to you and look forward to speaking to you when your service is due again next year. Kind Regards Liz
Annual boiler service
Customer Service
Quality
Value
The annual service was completed promptly, efficiently and without any fuss, the engineer was tidy and neat, polite and knowledgeable. We have been pleased with the level of service from LW Gas team and would always recommend them
Customer in Hampshire Posted on 17/12/2020 , work completed 07/12/2020
The trader replied (on 18/12/2020)
Many thanks for these fantastic words and review. We look forward to speaking to you next year when your boiler is due for it's next service. Kind Regards Liz
Boiler service
Customer Service
Quality
Value
LW Gas installed a new boiler for me a year ago, and came back to service it this year. Both jobs were carried out with a minimum of fuss and mess. LW Gas also serviced my previous boiler for several years until it gave up the ghost. They will continue to have my business in future.
Customer in Hampshire Posted on 27/11/2020 , work completed 18/11/2020
The trader replied (on 30/11/2020)
Many thanks for the great review. L W Gas are pleased that you have been happy with the service you have received over the last several years. We look forward to working with you in the future. Kind Regards Liz
Superb service
Customer Service
Quality
Value
LW Gas installed a new boiler in our home several years ago and have been back to service it every year. Fantastic friendly service with great communications. Would highly recommend.
Customer in Hampshire Posted on 23/11/2020 , work completed 12/11/2020
The trader replied (on 01/12/2020)
Many thanks for the great review, we are pleased that you have found the service from L W Gas Ltd friendly and we look forward to working again with you when you next boiler service is due. Kind Regards Liz
Annual Service
Customer Service
Quality
Value
Good reminder service and explanation of time on site etc. Arrived as promised and completed clean job with no fuss. Will definitely make it a regular annual event.
Customer in Hampshire Posted on 18/11/2020 , work completed 09/11/2020
The trader replied (on 27/11/2020)
Many thanks for these fantastic words and review. We look forward to speaking to you next year when your boiler is due for it's next service. Kind Regards Liz
New Worcester boiler
Customer Service
Quality
Value
L W Gas installed a new Worcester boiler at my home. They were friendly and efficient throughout, and all emails and messages were answered promptly. I was very pleased with the installation, and with the overall service provided.
Customer in Southampton Posted on 03/11/2020 , work completed 24/10/2020
The trader replied (on 27/11/2020)
Thank you very much for the brilliant review. L W Gas Ltd are happy that you are pleased with the installation. We look forward to speaking to you next year for your annual boiler service. Kind Regards Liz