Professional and efficient
Arrived on time with reminder call beforehand, Covid compliant worker who took care to distance and protect our carpet. Used for years as thorough polite and trustworthy with only necessary work done explaining process. Top of the tree company always providing good service and there when you need them. Thanks
Customer in Hampshire
Posted on 04/02/2021
, work completed 18/01/2021
Recommended
Good service
L W Gas fitted my boiler over 5 years ago and have been servicing it ever since. I have never had a problem with the boiler so that speaks for itself and any other problems with the heating I have had, have been resolved quickly and efficiently. I am very pleased with the level of service I get from them and the engineers are always pleasant.
Customer in Hampshire
Posted on 19/01/2021
, work completed 06/01/2021
Recommended
Great service
LW Gas limited fitted my boiler just over a year ago and then returned to give the boiler its first year service recently. They have been brilliant from start to finish, ideally priced, excellent communication and workmanship. Will definitely continue to utilise their knowledge to continue maintaining my boiler in the future and would be happy to recommend them to everyone.
Customer in Hampshire
Posted on 18/01/2021
, work completed 04/01/2021
Recommended
Reliable company
They carried out my annual boiler and gas fire service. Very thorough and professional. Boiler needed seals replacing. Gas fire flue was faulty, as I live on my own that could have been bad. Excellent service, highly recommended.
Colin in Hampshire
Posted on 07/01/2021
, work completed 29/12/2020
Recommended
Long Term Care
We had our boiler fitted and radiators changed about 15 years ago by LW Gas and since then they have maintained and repaired the whole system. During the initial fitting and during the subsequent 15 years they have provided excellent service. They are courteous and efficient and have responded very promptly when we needed emergency help. They provide a good service at a reasonable price and I will continue to use their services for all my heating and plumbing needs in the future.
Customer in Southampton
Posted on 07/01/2021
, work completed 14/12/2020
Recommended
Annual boiler service, excellent as always
LW Gas installed our boiler and we have used them for the annual service ever since. Dealing with the office is always a pleasure. The engineer arrived on time, was courteous and considerate and did the job efficiently. The care he took over making the payment transaction Covid safe was impressive. Thank you for your excellent service.
Customer in Hampshire
Posted on 29/12/2020
, work completed 07/12/2020
Recommended
Perfect installation
From quote to finish no messing about prompt attention. Second time have used them for a boiler, moved this year needed new one, first port of call for us always had our boiler serviced with them to. Clean and tidy tradesmen, polite and professional. I also like they had an apprentice learning his trade.
Customer in Hampshire
Posted on 22/12/2020
, work completed 09/12/2020
Recommended
Thoroughly recommend
We have used LW Gas to service and maintain our boiler for several years now, and we would not go anywhere else. They are very responsive to enquiries, always on time, extremely helpful, the process is very simple right down to the emailed booking reminders, and their technicians are pleasant to have in the house too. We would thoroughly recommend them.
Customer in Hampshire
Posted on 22/12/2020
, work completed 09/12/2020
Recommended
Recommended for Boiler Service
This is the second year which I have used LW Gas for my annual boiler service. They have always been punctual, professional and friendly, and this year have ensured they've been Covid safe too. Communication prior to and after the service is always prompt and courteous. I highly recommend LW Gas and will continue to use them in the future.
Customer in Hampshire
Posted on 18/12/2020
, work completed 04/12/2020
Recommended
Excellent service
We had our boiler replaced by LW Gas and ever since have had it serviced annually by them. They are always prompt, courteous and thorough. This year was no exception, I would always recommend them.
Customer in Hampshire
Posted on 18/12/2020
, work completed 30/11/2020
Recommended
Annual boiler service
The annual service was completed promptly, efficiently and without any fuss, the engineer was tidy and neat, polite and knowledgeable. We have been pleased with the level of service from LW Gas team and would always recommend them
Customer in Hampshire
Posted on 17/12/2020
, work completed 07/12/2020
Recommended
Boiler service
LW Gas installed a new boiler for me a year ago, and came back to service it this year. Both jobs were carried out with a minimum of fuss and mess. LW Gas also serviced my previous boiler for several years until it gave up the ghost. They will continue to have my business in future.
Customer in Hampshire
Posted on 27/11/2020
, work completed 18/11/2020
Recommended
Superb service
LW Gas installed a new boiler in our home several years ago and have been back to service it every year. Fantastic friendly service with great communications. Would highly recommend.
Customer in Hampshire
Posted on 23/11/2020
, work completed 12/11/2020
Recommended
Annual Service
Good reminder service and explanation of time on site etc. Arrived as promised and completed clean job with no fuss. Will definitely make it a regular annual event.
Customer in Hampshire
Posted on 18/11/2020
, work completed 09/11/2020
Recommended
New Worcester boiler
L W Gas installed a new Worcester boiler at my home. They were friendly and efficient throughout, and all emails and messages were answered promptly. I was very pleased with the installation, and with the overall service provided.
Customer in Southampton
Posted on 03/11/2020
, work completed 24/10/2020
Recommended
Annual Boiler Safety Check and Service
I have used LW Gas for a number of years for the annual check since they originally installed our boiler and I have always found them very efficient and helpful both with office admin/booking and the engineers who come to the house, Happy to recommend and I will certainly be using them for the foreseeable future,
Customer in Hampshire
Posted on 29/10/2020
, work completed 22/10/2020
Recommended
Service boiler
We have had LW Gas coming to service our boiler for the last five years and they have been excellent. Martin serviced our boiler this time, he came on time very polite and friendly and sorted a couple of small problems out. Would definitely recommend.
Customer in Hampshire
Posted on 29/10/2020
, work completed 22/10/2020
Recommended
Install a combi boiler 30KW
Everything was done promptly and professionally, from the initial visit, discussion of proposal and then installation and tidying up. Couldn't ask for better.
Customer in Hampshire
Posted on 28/10/2020
, work completed 19/10/2020
Recommended
Excellent service from LW Gas
I’ve used LW Gas for around 8 years now, and they have always provided an excellent level of customer service. The engineers always arrive promptly (often slightly early), and are always very courteous, and carry out their work to a very high standard of professionalism. I would not hesitate to recommend the company and cannot rate them highly enough.
Customer in Hampshire
Posted on 26/10/2020
, work completed 16/10/2020
Recommended
Very Helpful
LW Gas stepped in to reconnect a gas cooker following a gas escape. British Gas quoted a December timescale and other providers were two or more weeks for an appointment. Thanks to LW Gas the problem was sorted in a few days.
Customer in Hampshire
Posted on 22/10/2020
, work completed 15/10/2020
Recommended
A new boiler.
The fitter arrived on time, which was agreed before hand. He fitted the new boiler with efficiency and completed the work to a very high standard. He was very polite and advised us at all times of the procedure. Once fitted and the system was up and running he thoroughly went through the controls on the boiler. Very pleased with the service we received.
Customer in Hampshire
Posted on 21/10/2020
, work completed 13/10/2020
Recommended
Excellent service
From the first moment my call was answered to the successful completion of the job I felt in knowledgeable hands. They went well above the standard of service I was expecting and explained everything clearly. I needed a new pump in the heating system that had been missed by two previous companies who had been suggesting more expensive options. I will definitely use them again as my first point of contact in future. Thank you.
Customer in Hampshire
Posted on 11/02/2020
, work completed 10/02/2020
Recommended
Excellent service.
Excellent service and prompt & efficient supply of new boiler.
Peter, Hampshire
Posted on 31/05/2019
, work completed 31/05/2019
Recommended
Brilliant workmanship and Service, with competitive pricing. 5 Star Company
An appointment was made with Lee Ward of L W Gas Ltd, who was extremely professional and knowledgeable. We needed a new central heating boiler, a new toilet system, new bathroom radiator and another radiator that needed rehanging and fixing. Lee helped us with exactly what type of new boiler we should have, and left us with a brochure of the boiler that we chose. We received a full quotation from Lee the next day, (which was exactly the price we paid.) Everything was explained perfectly. We booked the appointment and was given the time and day that the work would be completed on. We had two fantastic professional gas fitters that worked together, this was brilliant as instead of taking two days to complete the work, it was done in just one day. Steve and Mike turned up exactly the time they said they would, and I can honestly say that I have never experienced such fantastic workers, in their work skills, professionalism, cleanliness and consideration. They never stopped. The standard of their workmanship was superb. I am absolutely delighted with everything that this company has done . When I contacted the office to pay, I spoke to a very friendly helpful lady called Philomena. I even had a follow up call a few days later. I would highly recommends this fast efficient company with first class workers. I have never been so impressed with a company before. They were very competitive, but achieved what everyone wants, a hassle free 1st class service. Thank you.
Customer in Hampshire
Posted on 23/03/2019
, work completed 15/01/2019
Recommended
Excellent prompt professional
Arrived 8am took old boiler out put new Bosch Worcester boiler in. Showed me how it works, cleaned up done very good and tidy job. Recommended. Finished job by 12:30pm 4 1/2 hours. Well done.
Which? Trusted Traders Consumer
Posted on 20/02/2019
, work completed 20/02/2019
Recommended