Endorsed by Which?

Masons Moving Group Limited

5.0

275 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes
    • european moves

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
275 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant service
Customer Service
Quality
Value
We hired Masons for our recent house move and start to finish they were professional, quick and went above our expectations. When we move again, we will definitely be using them!
Customer in Vale of Glamorgan Posted on 03/03/2022 , work completed 25/02/2022
Storage Made Easy.
Customer Service
Quality
Value
We had a water leak which meant that we had to put into storage the Dining Room and Breakfast Room Furniture whilst the remedial works took place. The packing crew were great and took care in both the packing and the furniture moving. Everything that was being stored was listed. When the day came to bring the furniture out of storage a crew of four turned up and nothing was too much trouble for them and they did things swiftly and carefully. I would happily recommend Masons Moving Group to anyone.
Leonard in Vale of Glamorgan Posted on 24/02/2022 , work completed 21/02/2022
House Move.
Customer Service
Quality
Value
We had move house at short notice Masons came recommended to us and from the first phone call to completion the whole process was fantastic, At short notice they organised everything in a professional manner. The Staff were great and made the experience a lot less stressful. Thank you. I highly recommend Masons.
Paul in Cardiff Posted on 24/02/2022 , work completed 15/02/2022
Fantastic Removal Company!
Customer Service
Quality
Value
We recently used Masons to pack and move us to a new house within Cardiff. Having never moved with a professional removals company I had been quite anxious about this aspect of the process! However, we were utterly delighted with the service we received - all the guys were great. They were efficient, careful, respectful and extremely hard working - we absolutely couldn't have asked for more from them! Would wholeheartedly recommend to anyone. Thank you.
Customer in Caerdydd Posted on 20/02/2022 , work completed 10/02/2022
Excellent service - highly recommended
Customer Service
Quality
Value
From the first contact with Masons, I felt like a valued customer. The service was superb, the team carrying out the work did an excellent job and my worldly treasures were delivered, well packed and in great time. I can now begin the job of unpacking and building my home. Nothing is missing and nothing is broken. I will always recommend Masons for a smooth, cost effective and superb service. Thank you!
Customer in Pembrokeshire Posted on 18/02/2022 , work completed 03/02/2022
Moving
Customer Service
Quality
Value
They were very good as I am on my own downsizing we had quite a long delay to get keys they were very patient, worked very hard to get everything sorted
Customer in Bridgend County Borough Posted on 18/02/2022 , work completed 09/02/2022
Repeat customer review
Customer Service
Quality
Value
We used Masons to move furniture from Wales to Australia in 2015. We used Masons again in 2022 and are the only removalist we trust. Exceptional, professional and friendly service from initial phone call to when the boxes were collected. No issues, no fuss, no stress.
Customer in Merthyr Tydfil County Borough Posted on 16/02/2022 , work completed 03/02/2022
Store to Home
Customer Service
Quality
Value
Masons moved our entire household of furniture and items from our storage unit to our new house. The service was punctual, friendly and efficient. We found the movers to be careful and considerate during our move and have already recommended their service to friends of ours.
Customer in Cardiff Posted on 16/02/2022 , work completed 03/02/2022
Very flexible and helpful
Customer Service
Quality
Value
We were downsizing, leaving so much in the old house (lots of ‘we are taking this, but leaving this’) and also our completion date of purchase was unsure. In the end, on the day of the move Masons took all our contents into storage instead of our new apartment and then 5 days later managed to squeeze us in their very busy pre-Christmas schedule to move in. Masons were constantly helpful, flexible, kind, efficient and very aware of our circumstances. The office staff were fabulous, the removal men were fabulous and very reassuring. They made what could have been a very stressful time a smooth operation. Thank you all at Masons, you were amazing.
Lyn in Cardiff Posted on 08/02/2022 , work completed 13/12/2021
Moving home
Customer Service
Quality
Value
An excellent move by this company nothing was too much trouble turned up on time friendly and worked their socks off would highly recommend
Customer in Vale of Glamorgan Posted on 06/02/2022 , work completed 27/01/2022