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Master Thatchers South Limited

5.0

42 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Master Thatchers South was established in 1984 and incorporated in 2004. We are one of the leading thatching companies in Sussex and the South East. We pride ourselves not only on the quality of our work but also our ability to minimise inconveniences to the customer.

We provide a reliable and trustworthy thatching service using fully trained and insured local thatchers and the best quality materials.

What we do

  • Roofers

Customer reviews

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5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Top quality, professional re-thatch
Customer Service
Quality
Value
Nick and his Team completed a high quality water reed re-thatch of our listed cottage in a timely, professional manner. They were reliable, polite and kept perfectly to the quoted 8 week timescale and price quoted. They were considerate, flexible and kept the site as tidy as possible. The cost to do a proper job such as this does not come cheap, but it was a price we felt prepared to pay to get the work completed on time and to a high standard. I would highly recommend their services.
Customer Posted on 11/11/2020 , work completed 23/10/2020
Well worth the wait
Customer Service
Quality
Value
My wife and I bought a Thatched Barn conversion and quickly got Nick and the team from Master Thatchers South round to put a complete new thatch on. Through the whole process it was a pleasure dealing with the team. They were always available to answer questions and put any fears of a taking on a big job like this as new owners out of our head. MTS took care of everything, from organising the scaffolding, to disposal of the old thatch, to cleaning up of the once they had finished. Over the three months of the job, the team turned up every day rain or shine and kept us informed of how things were going. If they found anything wrong it was fixed. We lost 7 working days due to rain but the MTS team made sure the house was water tight. Even coming over to check if all was OK when the wind was blowing. I cannot recommend MTS enough, if you have a thatched property call Nick and the team.
Customer in East Sussex Posted on 03/08/2020 , work completed 23/07/2020
Highly recommended
Customer Service
Quality
Value
Nick and his team did an outstanding job from start to finish. From initial no hassle quote and consultation through to completing a full re-thatch of our house which needed major renovations. Nick worked seamlessly with our building contractors and kept in constant contact. Could not recommend Master Thatchers South highly enough. Thank you Nick!
Customer in Kent Posted on 15/07/2019 , work completed 15/07/2019
Outstanding in all aspects.
Customer Service
Quality
Value
Every aspect of the work is outstanding. Professional, courteous, prompt, helpful, nothing too much trouble. All close to agreed estimate, time scale. So consistent. Highly recommended.
Which? Trusted Traders Consumer Posted on 24/06/2019 , work completed 24/06/2019
Professional
Customer Service
Quality
Value
Done on schedule and budget. Good communication.
Susan, East Sussex Posted on 01/03/2019 , work completed 01/03/2019
Exceptional Workmanship
Customer Service
Quality
Value
Nick and his team have just finished replacing the thatch ridge on our roof and they have done an outstanding job. The new ridge looks stunning, and they also painstakingly tidied the rest of the roof so the whole thing now looks very smart indeed and will stand us in good stead for years to come. Every member of the team worked with great skill and care - in bitterly cold conditions - and were a pleasure to have on site. They arrived promptly each day, were polite and communicative, and did a great job of tidying up at the end of each day. The work was finished on time and we were invoiced exactly as per our quote. Thank you. We are delighted and it was fascinating to be able to see such a great traditional craft first hand.
Customer in Kent Posted on 28/01/2019 , work completed 25/01/2019
Beautiful Craftmanship
Customer Service
Quality
Value
Nick Cranfield and his team have just completed the replacement of the ridge, repairs, and dressing of the thatched roof of our house. The quality of the work cannot be faulted. It looks wonderful! He and his team always arrived promptly each day, worked unobtrusively and left the site neat and tidy. The sum quoted for the work was the sum paid. I would highly recommend Master Thatchers South Ltd. for any thatching work to be done on a thatched property.
HDoran Posted on 06/11/2018 , work completed 06/11/2018
Amazing thatch job
Customer Service
Quality
Value
Highly recommend these guys. A massive roof/job took 3 months could not have gone better. Such lovely people to have working on your home. True craftsmen. So pleased with the job.
Caroline, East Sussex Posted on 07/08/2018 , work completed 07/08/2018
Superb
Customer Service
Quality
Value
We are delighted with the service and quality provided and would not hesitate to use this company in the future.
Matthew, Kent Posted on 18/01/2018 , work completed 18/01/2018
Expertly done
Customer Service
Quality
Value
The thatch was re-ridged after fourteen years. This was expertly done to a very high standard by a very professional team.
Geoffrey, East Sussex Posted on 22/11/2017 , work completed 22/11/2017